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About Helpello

Helpello improves the customer's self-support experience, using knowledge to turn on website visitors into customers, and customers into happy customers. It provides super-powered, 24/7 customer assistant. It is integrated with popular tools like shopify, woocommerce, wordpress and tawk.to.

Screenshots & Videos

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    77%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    63%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • 24/7 (Live rep), Online

Helpello Features

Live Chat Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    77%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Helpello Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Starter $15.00 $25.00 per month

Features

  • 1 Admin
  • 1 Domain Name
  • 10 Helpdesks
  • <100K Page Views
  • Helpello Branding

Business $45.00 $60.00 per month

Features

  • 3 Admins
  • 3 Domain Names
  • 10 Helpdesks
  • <100K Page Views
  • White-Label

Enterprise Custom

For custom tailored solution

Features

  • Unlimited Admins
  • Unlimited Domain Names
  • Unlimited Helpdesks
  • Unlimited Page Views
  • White-Label

Screenshots of Vendor Pricing Page

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Disclaimer: The pricing details were last updated on 10/12/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Helpello Pricing.

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Helpello Reviews

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Videos on Helpello

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Helpello Intro

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Helpello FAQs

What is Helpello used for?

Helpello is Live Chat Software. Helpello offers the following functionalities:

  • Visitor Targeting
  • Persistent Chat
  • Offline Form
  • Knowledge Database

Learn more about Helpello features.

What are the top alternatives for Helpello?

Here`s a list of the best alternatives for Helpello:

Does Helpello provide API?

No, Helpello does not provide API.

Helpello Contact

Vendor Details

Not available

Contact Details

Not available

https://www.helpello.com/

Social Media Handles

Grid Report for Helpello

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Helpello Integrations

WordPress
WordPress Website Builder Software
WooCommerce
WooCommerce Ecommerce Software
tawk.to
tawk.to Live Chat Software
Shopify
Shopify Ecommerce Software

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at feedback@saasworthy.com

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