Gusto is an all-on-one solution that offers HR, benefits, payroll, and time tracking functionality, all from one centralized platform. Gusto’s HR capabilities include the ability to more efficiently and effectively onboard new hires, to ensure they are getting up-to-speed quickly, settling into the company, and gaining the necessary knowledge. Gusto cuts down on your admin and paperwork –– which also provides benefits in terms of sustainability by enabling your employees to sign forms and contracts, as well as enroll in benefits and your company’s payroll scheme, online. This means you don’t have to print any paper forms. Gusto also enables you and your employees to manage PTO better bu automatically syncing with both your company calendar and your payroll system. You can also send out anonymous surveys to find out how your team is doing, get recommendations on how to improve, and receive feedback on what your employees like and don’t like. As Gusto centralizes your data, you can more easily stay complaint with HR regulations.
| Support | Business Hours Online | Customer Type | Freelancers Medium Business Small Business |
| API | NA | Location / Phone Number | San Francisco, California / (844) 599-3788 |
| Deployment | SaaS/Web/Cloud | Category | Payroll Software |
Disclaimer: The pricing details were last updated on 06/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Gusto is Payroll Software. Gusto offers the following functionalities:
Learn more about Gusto features.
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No, Gusto does not provide API.
I have had Gusto for the past couple of months and love it! There’s no food waste, the packaging is well thought out and the food is great! Occasionally we have a meal that wasn’t to our taste but they are filling and tasty. If there is ever a problem with an item, Gusto resolve it quickly and credit your account. All this and the occasional freebie! Love it!
We first used Paychex which was a nightmare. Now we use Gusto and let me tell you, it's like another world. It's integrated and the customer support is top notch.
We love Gusto. Service has noticeably improved in the past 3 months.
Update: Gusto was very quick in resolving the issue after this was posted. I appreciate them escalating the problem and resolving it.I feel terrible having to post this but after using this service for almost 4 years I have seen this company at its peak and at its current lowest. Customer service used to be great, I don't know if they started to outsource their team, however, if they have they need better training and communication skills. I have been going back and forth regarding my FSA account and providing necessary documents for my current medical exams and Gusto continues to deny my claims. They state that they need information from the provider and insurance company which I have given them. According to them nothing is sufficient. This process used to be so easy - I understand that some people are shady and want to get every little thing paid for but this isn't a petty CVS receipt where it's only a $12 loss. This is my dental and eye exams that are over $350 that they keep denying. All information is legible on the invoices and they continue to refuse my documents. I have also asked to have my FSA cancelled and have any monies refunded back to me that I have paid into this account. I will pay my invoices directly and I want this account closed however, they do not reply back when I send a lengthy response to them. It's like they pick and choose what they want to "deal with". In the past, Gusto was great, super easy to use and great service, but unfortunately, like all great companies who grow to be larger they start to lose their value and support.
Gusto has made my payroll tasks a breeze. I was paying my independent contractor via bank wires direct from my bank for the longest time. So happy that I've found such an easy, user friendly system. I also run payroll for my salary employees which again is a breeze. One note though. If you for any reason run payroll and don't have the money to cover it then there's a chance that they'll freeze your account until you resolve the issue. It's easy fixed by verifying you can cover payroll once you get funds back in to your account by sending bank statement to customer service.
This is by far the best payroll software for small businesses. It's affordable, streamlined and beats the other competitors by a mile (including ADP).
At my bookkeeping firm, Good Cents Bookkeeping, Gusto is our go payroll, benefits and HR platform. The software couldn't be easier to use; the interface is beautiful, you can navigate through it easily, and the customer service is great. Not only that, but as compliance for small businesses gets harder and harder (and harder!) having a single-stop-shop to manage payroll, HR, and benefits decreases the stress of managing it all, increases efficiency and decreases costs. We heart Gusto - forever!
Gusto has been super helpful in our taking over our business, we have been able to take care of all of our needs. When we had a couple of things go wrong, Gusto had people I could contact who got back to me in a timeframe that made sense and was able to fix out issues.
Gusto is a game changer for small businesses like minds, Doughp. They’ve been real partners for us through and through! The benefits process is seamless and they make it so digestible for me. Their resources and information through COVID helped us along as we were forced to make difficult decisions. Their team is always thinking of ways to help Doughp grow and to evolve the Gusto platform itself. I can’t imagine going anywhere else. We moved over from using Square two years ago, and ever since it’s been a no-brainer to stay with Gusto.
Gusto is one of our most trusted vendors. The software is intuitive and easy to use. It saves us tons of time and money each month and makes payroll and benefits admin somewhat fun. They've also been a huge help in managing our small group health insurance.Would recommend to all smbs. 10/10
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