Home/Payroll Software/Gusto
Updated on: March 31, 2020
What is Gusto ?
Gusto - Payroll Software : SaaSworthy.com
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Gusto

HR, benefits, payroll, and time tracking in one
(245 Ratings) Write Review

Gusto is an all-on-one solution that offers HR, benefits, payroll, and time tracking functionality, all from one centralized platform. Gusto’s HR capabilities include the ability to more efficiently and effectively onboard new hires, to ensure they are getting up-to-speed quickly, settling into the company, and gaining the necessary knowledge. Gusto cuts down on your admin and paperwork –– which also provides benefits in terms of sustainability by enabling your employees to sign forms and contracts, as well as enroll in benefits and your company’s payroll scheme, online. This means you don’t have to print any paper forms. Gusto also enables you and your employees to manage PTO better bu automatically syncing with both your company calendar and your payroll system. You can also send out anonymous surveys to find out how your team is doing, get recommendations on how to improve, and receive feedback on what your employees like and don’t like. As Gusto centralizes your data, you can more easily stay complaint with HR regulations.

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Gusto Features Show All Features

Gusto Technical details

Support Business Hours Online Customer Type Freelancers Medium Business Small Business
API NA Location / Phone Number San Francisco, California / (844) 599-3788
Deployment SaaS/Web/Cloud Category Payroll Software

Gusto Pricing

Pricing ModelFree Trial , Subscription
Concierge
$161 /Month

Base price of $149 per Month + $12 per User per Month

Features

  • Full-service payroll
  • Employee self-service and profiles
  • Health benefits administration
  • Workers' comp administration
  • Dedicated best-in-class support
  • Permissions
  • Employee offers and onboarding
  • Simple time tracking
  • PTO policies and time-off requests
  • Employee directory and surveys
  • Certified HR pros
  • HR resource center
Complete
$51 /Month

Base price of $39 per Month + $12 per user per month

Features

  • Full-service payroll
  • Employee self-service and profiles
  • Health benefits administration
  • Workers' comp administration
  • Best-in-class support
  • Permissions
  • Employee offers and onboarding
  • Simple time tracking
  • PTO policies and time-off requests
  • Employee directory and surveys
Core
$45 /Month

Base price of $39 per Month + $6 per User per Month

Features

  • Full-service payroll
  • Employee self-service and profiles
  • Health benefits administration
  • Workers' comp administration
  • Best-in-class support
  • Paid-time-off policies
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Gusto Pricing
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Disclaimer: The pricing details were last updated on 06/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Gusto FAQs

Gusto is Payroll Software. Gusto offers the following functionalities:

  • Tax Management
  • Attendance Tracking
  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Multi-country
  • Self Service Portal
  • Leave Tracking (Vacation)
  • W-2 Preparation
  • Wage Garnishment

Learn more about Gusto features.

The pricing for Gusto starts at $45.00 per month. Gusto has 3 different plans:

  • Core at $45.00 per month.
  • Complete at $51.00 per month.
  • Concierge at $161.00 per month.

No, Gusto does not offer a free plan.

Learn more about Gusto pricing.

No, Gusto does not provide API.

Ask the Community View Community

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Gusto Reviews

OVERALL RATING
4.3
Based on 245 Rating(s)
Rating Distribution
  • 215
  • 6
  • 1
  • 5
  • 18
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Jonathan YarborSource : trustradius.com
(Reviewed on 23 January 2020)
Gusto saves the day for Payroll

Use Cases and Deployment Scope

We use Gusto to make sure employees get paid on time, have access to benefits, and the company is tax compliant. Their all-in-one solution makes it super simple to stay compliant with multiple states and the changing tax requirements. We simply can focus on supporting the wonderful people that work at Nodecraft instead of worrying about compliance. They also provide a ton of extra services to make sure our employees are happy, on-boarded correctly, and have access to a suite of financial tools to help them.

Pros and Cons

  • Payroll
  • Benefits Management
Edit
  • Automated Monthly Reimbursement
  • External Benefits

Likelihood to Recommend

Gusto is well suited for any startup or small business that lacks a full time HR position in the company. The fact that they are available for a phone call or chat at any time means that you feel like you've got the paperwork side of HR taken care of, so you can just focus on the business and the people working for you.

In places I wouldn't see this useful is much larger organizations, but I could be wrong from a distinct lack of experience.
Read Jonathan Yarbor's full review

...more
Amara TSource : g2crowd.com
(Reviewed on 12 January 2020)
"Review Gusto"

What do you like best?

Easy to see the paycheck stubs, get tax documents and integration is easy with accounting software and its quite simple to use as well and resolves most of the payroll-related issues

What do you dislike?

It's a bit pricey, sometimes it takes a long wait with final payslip generation and fetching the information from the software otherwise all good.

What problems are you solving with the product? What benefits have you realized?

overall payroll management and getting tax documents.

...more
User in Computer SoftwareSource : g2crowd.com
(Reviewed on 07 January 2020)
"Easy to use and track"

What do you like best?

I loved how easy it was to see and access all my payroll, 401K etc info.

What do you dislike?

Having used a lot of antiquated HR tools in my previous companies I had nothing but a positive experience using Gusto.

What problems are you solving with the product? What benefits have you realized?

Gusto mainly made it super simple to access, see and track all things HR as it related to me as an employee .

Response from Andrea Garcia-Vargas of Gusto Payroll
edit

Thank you so much for your review! We're glad to hear that you're having a positive experience with Gusto so far. Please don't hesitate to reach out to our customer support team if you have any questions or feedback on how we can make your experience even better!

...more
Clare MSource : g2crowd.com
(Reviewed on 20 December 2019)
"So far so good! Easy solution for small businesses."

What do you like best?

We are a two-employee company. Given that we have no HR department or payroll specialists, we needed something that was very much self-serve. So far Gusto has been an excellent solution. They do a very good job guiding you through the process, ensuring you have filed all the right documentation with feds and with each state in which you are paying payroll. We just completed our first payroll. We had a little hiccup with how the system was integrating with Guideline (our 401k). It was actually an issue on the Guideline side, but before we figured that out, the people at Gusto were super hands-on with me, trying to figure out the problem.

What do you dislike?

I can't say I have any dislikes so far. The wait time to get a live person on the phone can take a bit (so far up to 5 min), but honestly, that's not really a game changer. When I have gotten people on the phone, they've been knowledgeable and helpful.

What problems are you solving with the product? What benefits have you realized?

Getting a first-ever payroll out the door! Lots of support for what is a low-cost solution.

...more
J. Brent HSource : g2crowd.com
(Reviewed on 19 December 2019)
"I don't know what I'd do without Gusto"

What do you like best?

I love Gusto's dashboard. It's intuitive. When I log in, everything is accessible from the dashboard. I love not having to worry about filing taxes, handling 1099s, W-2s, or other tax-related documents. My employees and independent contractors can all be paid by direct deposit through Gusto. Gusto makes everything simple and affordable. I don't know what I would do without Gusto.

What do you dislike?

Honestly, after using Gusto for years, I haven't found anything I don't like and there's nothing they could improve.

What problems are you solving with the product? What benefits have you realized?

Gusto has made payroll simple and quick. Handling the hiring and firing of employees is equally simple and fast. My employees can fill out their own onboarding documentation. Gusto makes the process of hiring so simple, I just provide the employee with a link.

...more
Andrea Mitchell, MSW, APSWSource : trustradius.com
(Reviewed on 17 December 2019)
Very simple to use and saves a lot of time

Use Cases and Deployment Scope

I use Gusto for our entire organization which is a small business of 10 people. We use it for payroll and have added insurance and 401k integrations as the company has grown. The software is perfect for me because I started the company without having a background in business at all and appreciate that I don't have to do anything myself. All onboarding, taxes, deductions, etc. are all taken care of. I have to do very little.

Pros and Cons

  • Self on-boarding.
  • Benefits integration.
Edit
  • Holiday pay for part-time.
  • Employees being able to add own reimbursements such as mileage.

Likelihood to Recommend

Gusto is perfect for a small business such as ours where the person doing payroll has a lot of roles to fill and does not have time or the knowledge to keep track of everything that goes along with payroll and taxes. It is a lifesaver that Gusto does self-onboarding, files documents, and has easy to understand report features.
I do spend a little bit of time checking self-reported timesheets which might get tedious for larger companies and not all features work particularly well for part-time staff.
Read Andrea Mitchell, MSW, APSW's full review

...more
Sander KallshianSource : trustradius.com
(Reviewed on 04 December 2019)
User friendly with many 3rd party integrations that make our lives easier.

Use Cases and Deployment Scope

We use Gusto to handle all of our payroll needs. It is integrated with our timekeeping and HR software for seamless synchronization, and employee access to their own documents (W2, paystubs, etc) is very convenient. This reduces the amount of time management has to spend providing documents, and reduces errors in payroll processing almost entirely.

Pros and Cons

  • 3rd-party timesheet integrations make processing payroll possible in less than 10 minutes.
  • Employee self-access portals provide documentation without the need to contact HR.
  • Tax payments and deduction management are simple and reduce workloads.
Edit
  • No mobile app.
  • Base plan prices have increased.

Likelihood to Recommend

Gusto is great for businesses of all sizes, but we find it particularly good for our very small business because it takes care of tasks that we would not normally know about, and does so with very simple explanations. When we have had issues (whether our own fault or not) we have always received the support we needed to get it resolved. At one point we had an issue with tax payments being remitted on a different schedule than was required by our state, and Gusto contacted them to clarify and remedy the error.
Read Sander Kallshian's full review

...more
David OSource : g2crowd.com
(Reviewed on 26 November 2019)
"It's incredibly easy to see my paychecks, see investments, and make any necessary changes to benefit"

What do you like best?

I love the user interface and how easy it is to schedule time off

What do you dislike?

I don't like how I have to go through another system to change settings on my investments.

Recommendations to others considering the product:

You can easily welcome new team members on their first day! It made my first day one of the best.

What problems are you solving with the product? What benefits have you realized?

I've solved the problem of notifying my manager of time off. I've also solved the problem of seeing what deductions I have.

...more
Renee Michelle WSource : g2crowd.com
(Reviewed on 21 November 2019)
"Not much to it!!"

What do you like best?

What I like best about Gusto Payroll Services is the fact that you could see your pay stub a little earlier than it would get deposited into your bank account. I also liked that you could see your pay stub so you could break down what you mean how many hours you worked so on and so forth

What do you dislike?

What I dislike was the fact that it was just a little boring. I wish that it had some more color added to it it seems like they just use red and white and besides checking your pay stub there wasn't really much else you could do on there

Recommendations to others considering the product:

If you're looking for something straightforward and easy to manage then this is the right app for you

What problems are you solving with the product? What benefits have you realized?

The fact that it broke down my pay stub in my paycheck so I knew how many taxes was coming out how many hours I worked really helped me with my managing and financing my money and my bills

...more
User in Consumer ServicesSource : g2crowd.com
(Reviewed on 21 November 2019)
"Gusto makes payroll almost too easy"

What do you like best?

Gusto is easy to use, keeps track of all of the documents and works well for our team

What do you dislike?

I would say that the log in and setting up the account can take a while. Emails show payout quicker than it should

Recommendations to others considering the product:

Gusto is fantastic. You should make an app in order to clock on the go

What problems are you solving with the product? What benefits have you realized?

Everyone can see the hours logged and make changes as needed.

...more
Read All Reviews

Videos on Gusto

Gusto: Payroll, Benefits and HR for the modern, busy workplace
Gusto: Payroll, Benefits and HR for the modern, busy workplace

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