Home/Payroll Software/Gusto
Updated on: January 27, 2020
What is Gusto ?
Gusto - Payroll Software : SaaSworthy.com
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Gusto

HR, benefits, payroll, and time tracking in one
(166 Ratings) Write Review

Gusto is an all-on-one solution that offers HR, benefits, payroll, and time tracking functionality, all from one centralized platform. Gusto’s HR capabilities include the ability to more efficiently and effectively onboard new hires, to ensure they are getting up-to-speed quickly, settling into the company, and gaining the necessary knowledge. Gusto cuts down on your admin and paperwork –– which also provides benefits in terms of sustainability by enabling your employees to sign forms and contracts, as well as enroll in benefits and your company’s payroll scheme, online. This means you don’t have to print any paper forms. Gusto also enables you and your employees to manage PTO better bu automatically syncing with both your company calendar and your payroll system. You can also send out anonymous surveys to find out how your team is doing, get recommendations on how to improve, and receive feedback on what your employees like and don’t like. As Gusto centralizes your data, you can more easily stay complaint with HR regulations.

Gusto Features Show All Features

Gusto Technical details

Support Business Hours Online Customer Type Freelancers Medium Business Small Business
API NA Location / Phone Number San Francisco, CA / 855 620-8243
Deployment SaaS/Web/Cloud Category Payroll Software

Gusto Pricing

Pricing ModelFree Trial , Subscription
Concierge
$161 /Month

Base price of $149 per Month + $12 per User per Month

Features

  • Full-service payroll
  • Employee self-service and profiles
  • Health benefits administration
  • Workers' comp administration
  • Dedicated best-in-class support
  • Permissions
  • Employee offers and onboarding
  • Simple time tracking
  • PTO policies and time-off requests
  • Employee directory and surveys
  • Certified HR pros
  • HR resource center
Complete
$51 /Month

Base price of $39 per Month + $12 per user per month

Features

  • Full-service payroll
  • Employee self-service and profiles
  • Health benefits administration
  • Workers' comp administration
  • Best-in-class support
  • Permissions
  • Employee offers and onboarding
  • Simple time tracking
  • PTO policies and time-off requests
  • Employee directory and surveys
Core
$45 /Month

Base price of $39 per Month + $6 per User per Month

Features

  • Full-service payroll
  • Employee self-service and profiles
  • Health benefits administration
  • Workers' comp administration
  • Best-in-class support
  • Paid-time-off policies
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Disclaimer: The pricing details were last updated on 06/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Gusto FAQs

Gusto is Payroll Software. Gusto offers the following functionalities:

  • Tax Management
  • Attendance Tracking
  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Multi-country
  • Self Service Portal
  • Leave Tracking (Vacation)
  • W-2 Preparation
  • Wage Garnishment

Learn more about Gusto features.

The pricing for Gusto starts at $45.0 per month. Gusto has 3 different plans:

  • Core at $45.0 per month.
  • Complete at $51.0 per month.
  • Concierge at $161.0 per month.

No, Gusto does not offer a free plan.

Learn more about Gusto pricing.

No, Gusto does not provide API.

Ask the Community View Community

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Gusto Reviews

OVERALL RATING
4.3
Based on 166 Rating(s)
Rating Distribution
  • 143
  • 2
  • 1
  • 5
  • 15
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Source : g2crowd.com
(Reviewed on 30 July 2019)
"Support are too slow to reply to mission-critical payroll bugs (multiple occasions)"

What do you like best?

UI is nice and intuitive. Most forms are automatically taken care of.

What do you dislike?

Support response times. Support are too slow to reply to mission-critical payroll bugs (multiple occasions

Recommendations to others considering the product:

Consider alternatives with better customer support

What problems are you solving with the product? What benefits have you realized?

Payroll, benefits

...more
Source : g2crowd.com
(Reviewed on 26 July 2019)
"Makes paperwork easy"

What do you like best?

Simple interface, makes tax/payroll forms easy

What do you dislike?

Have to sign in again every time on all devices

What problems are you solving with the product? What benefits have you realized?

Clock in and out

Fill out tax, payroll forms

...more
Source : g2crowd.com
(Reviewed on 25 July 2019)
"Great for small businesses"

What do you like best?

Great tool for small businesses that need an all in one software for payroll and benefits. As a user, everything is straightforward and easy to find. Things like downloading statements to checking how much PTO you have is as easy as a few clicks.

What do you dislike?

The only drawback that I have seen so far is that I can not use my PTO straight from the app. It tells you how much you have accrued, but there's no easy way to use it.

What problems are you solving with the product? What benefits have you realized?

Compared to other programs that I have used, this is the most straight forward. It's incredible what a good UI can do for something as poring as Payroll.

...more
Source : g2crowd.com
(Reviewed on 19 July 2019)
"Gusto has been essential to our small, fully-remote, software development services business"

What do you like best?

Gusto's support has helped us navigate several tricky payroll issues over the years. We have employees in several states, which can be complicated to deal with. Gusto helps us handle this complexity efficiently.

The application's user interface is easy to understand, but has all of the features we as a small business needs, including custom vacation plans, job offers, recurring reimbursements, and many more small items.

None of our eight of our employees have ever complained about Gusto's UI, and they only very rarely (e.g., once a year have questions about it.

What do you dislike?

Really, the site works great. The only things I dislike are very small:

- There is no warning that, when you add a new company location, you may irreversibly create complicated tax issues

- I think that users can not edit vacation time requests, but must cancel them and add them back

- Sometimes notifications in the admin interface keep coming back, even when it seems like they shouldn't

Recommendations to others considering the product:

Be careful that you have all of your tax information in place before adding new company locations in other states.

What problems are you solving with the product? What benefits have you realized?

Without Gusto, I suspect we would need to hire an admin assistant or part-time HR consultant.

It handles our vacation, payroll, hiring, and 401(k seamlessly.

...more
Source : g2crowd.com
(Reviewed on 16 July 2019)
"Easy and efficient for small businesses!"

What do you like best?

Gusto is easy to set-up, and offers a friendly user interface that anyone can use. Reminders are very efficient to avoid you missing any important date. Reports are great. Pricing is fair. Support team is also responsive.

What do you dislike?

I don't actually see any downside, it's a very good fit for a small business like ours.

What problems are you solving with the product? What benefits have you realized?

Gusto Payroll allows us to save time with administrative tasks and focus on our business.

...more
Source : g2crowd.com
(Reviewed on 16 July 2019)
"Love Gusto"

What do you like best?

It's extremely easy to use, payroll is done in less than 5 minutes, all the required forms are taken care of on a monthly or quarterly basis and best of all, it's not only easy, it's affordable!

What do you dislike?

I dislike when companies push their political agendas on social media!

It's best to remain neutral!

I don't discuss politics or religion with my clients... it's better that way!

Recommendations to others considering the product:

It's well worth it, you won't be disappointed

What problems are you solving with the product? What benefits have you realized?

I was using quick books payroll and it was costing $50 a month and I was filling and filing all the forms required for state, local and federal!

It was time consuming!

...more
Source : g2crowd.com
(Reviewed on 14 July 2019)
"Unethical business with unresponsive support"

What do you like best?

They used to be a good company the first year we were with them, way back when they were called Zenpayroll.

What do you dislike?

Gusto has tripled our price with zero new features. When I emailed support, they ignored my email even though we have been a paying customer for years. The same features that I was paying $4/mo/person for is now $12/mo/person.

Since all employee data is tied into this system, it is a nightmare to switch, and they know it which is why they don't grandfather you in like most ethical companies do.

Recently they failed to pay unemployment taxes in Texas on time leading to penalties for all of their Texas based businesses.

Support can take days to respond if they respond at all.

They are not an ethical business to work with and I look forward to the day we can shed them and go with a company that doesn't bait and switch you on pricing and has support that actually is friendly, helpful, and responsive.

What problems are you solving with the product? What benefits have you realized?

Payroll.

...more
Source : g2crowd.com
(Reviewed on 12 July 2019)
"So glad I switched from ADP to Gusto!!"

What do you like best?

Gusto has exceptional customer service. I was identified using a client code with ADP and used to get passed around between departments for an hour before getting an answer. Now with Gusto, I call their dedicated service professionals and they know me by name. They have really short wait times (if any and always respond to emails in a timely manner, including follow up.

What do you dislike?

Only issue I have is that it doesn't work well with Safari browser. I have had some payroll errors due to not using Chrome.

Recommendations to others considering the product:

If you run a small business, Gusto is hands down the best option. It's almost like we hired a whole HR department when we signed on with Gusto, without having to take on the additional cost. I would highly recommend!!

What problems are you solving with the product? What benefits have you realized?

Our new employee on boarding process has been streamlined. I just enter some basic information in their profile and then Gusto does the rest to collect information from the employee. It's an easy to use platform that stores all of the information I need about my employees.

...more
Source : g2crowd.com
(Reviewed on 10 July 2019)
"Awesome Service, Well Designed"

What do you like best?

Gusto handles many tasks and needs of our company. Not only payroll, but we also run time off through Gusto. We love its ease of use, design, usability, and support. What I like best is probably the way they send my W2 straight to my inbox.

What do you dislike?

I don't have many dislikes. It gets the job done across the board.

What problems are you solving with the product? What benefits have you realized?

Payroll, HR, benefits, and time off all being in the same place is huge for us. So easy.

...more
Source : g2crowd.com
(Reviewed on 08 July 2019)
"Best payroll for small, growing companies"

What do you like best?

Whether you have hourly, salaried, part-time, or independent contractors on your team, gusto makes payroll as easy as I've seen from any provider. Our team has a blend of all, we're 12 people and growing, and I never have to spend more than 10 minutes a month on payroll and everything is accurate. Incredible value for the money. Onboarding new employees is also incredibly easy, and light years ahead of any other provider.

What do you dislike?

So far, it's been everything we could ask for.

What problems are you solving with the product? What benefits have you realized?

Taxes are obviously the most important benefit we get from Gusto. We're distributed with employees in 4 US States, and pay a variety of payroll taxes in each state. We also use Gusto for benefits administration - as we grew to the right size, we secured our first company health plan through gusto and continue to administer benefits there today.

...more
Read All Reviews

Videos on Gusto

Gusto: Payroll, Benefits and HR for the modern, busy workplace
Gusto: Payroll, Benefits and HR for the modern, busy workplace

Gusto Screenshots

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Gusto Slides

Why you should treat your employees like your customers
The Top Productivity Tips to Run Your Business

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