Home/Payroll Software/Paychex Flex
Updated on: May 15, 2021
What is Paychex Flex ?
Paychex Flex - Payroll Software
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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Paychex Flex

All-in-one highly scalable payroll software
(2,347 Ratings) Write Review

Paychex Flex is a payroll software that can be suitable for both a small business owner as well as appropriately helpful for a large corporate office. The software is scalable and comes enriched with features like W-2 preparation, vacation/leave tracking, 401(k) tracking, check printing etc. It can help you in doing employees attendance management, compensation management, tax management and also deductions management. Paychex Flex software comes with a self-service portal and direct deposit facility. It automates and stores vital data pertaining to employee hiring/onboarding as well.

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Paychex Flex Awards

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Paychex Flex Features Show All Features

Paychex Flex Technical details

Support 24/7 (Live rep) Customer Type Freelancers Large Enterprises Medium Business Small Business
API NA Location / Phone Number Rochester, New York
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Payroll Software

Paychex Flex Pricing

Pricing ModelSubscription
Express Payroll
$64 /Month

Base Price of $60 per Month + $4 per User per Month

Base Price of $30 per Bi-weekly + $2 per User per Bi-weekly

Base Price of $15 per Weekly + $1 per User per Weekly

Features

  • Online Payroll Software
  • 24/7 Phone and Chat Support
  • Payroll Tax Administration
  • New-Hire Reporting
  • Free Mobile App
Paychex Flex Select
$93 /Month

Base Price of $90 per Month + $3 per User per Month

Base Price of $50 per Bi-weekly + $2.75 per User per Bi-weekly

Base Price of $35 per Weekly + $2.50 per User per Weekly

Features

  • Online Payroll Software
  • 24/7 Phone and Chat Support
  • Payroll Tax Administration
  • New-Hire Reporting
  • Free Mobile App
  • Dedicated Payroll Specialist
  • Learning Management System
  • Additional Employee Pay Options
  • Labor Compliance Poster Kit
Paychex Flex Pro
$161.65 /Month

Base Price of $158 per Month + $3.65 per User per Month

Base Price of $105 per Bi-weekly + $3.40 per User per Bi-weekly

Base Price of $74 per Weekly + $3.15 per User per Weekly

Features

  • Online Payroll Software
  • 24/7 Phone and Chat Support
  • Payroll Tax Administration
  • New-Hire Reporting
  • Free Mobile App
  • Dedicated Payroll Specialist
  • Learning Management System
  • Additional Employee Pay Options
  • Labor Compliance Poster Kit
  • Workers’ Compensation Report
  • Background Checks
  • Garnishment Payment Service
  • General Ledger Service
  • Analytics and Reporting
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Disclaimer: The pricing details were last updated on 27/06/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Paychex Flex FAQs

Paychex Flex is Payroll Software. Paychex Flex offers the following functionalities:

  • Tax Management
  • Attendance Tracking
  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Self Service Portal
  • Leave Tracking (Vacation)
  • W-2 Preparation
  • Wage Garnishment

Learn more about Paychex Flex features.

The pricing for Paychex Flex starts at $64.00 per month. Paychex Flex has 3 different plans:

  • Express Payroll at $64.00 per month.
  • Paychex Flex Select at $93.00 per month.
  • Paychex Flex Pro at $161.65 per month.

No, Paychex Flex does not offer a free plan.

Learn more about Paychex Flex pricing.

No, Paychex Flex does not provide API.

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Paychex Flex vs greytHR

Paychex Flex Reviews

OVERALL RATING
3.8
Based on 2,347 Rating(s)
Rating Distribution
  • 65.7 %
  • 22.6 %
  • 4.4 %
  • 1.6 %
  • 5.6 %
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Devon DSource : g2crowd.com
(Reviewed on 18 November 2020)
"Paychex Flex Lives Up to the Name"

...more
Bill BSource : g2crowd.com
(Reviewed on 13 October 2020)
"Excellent payroll tool"

What do you like best?

The ability to show past w-2s is helpful

What do you dislike?

Can be integrated better for pto request

What problems are you solving with the product? What benefits have you realized?

Gives employees ability to access their records easier

...more
Kristen KSource : g2crowd.com
(Reviewed on 08 October 2020)
"Simple Payroll Platform for All Businesses"

What do you like best?

Paychex is extremely simple to use. You can easily monitor your hours, benefits, paid time off, etc. There is also an app for your smartphone, which is also very user friendly. Downloading and accessing past paystubs is also extremely convenient and simple to access. I also like the overall look and feel of both the app and the website. They are both very well put together- clean and straight forward. As a new user of Paychex, I have had minimal issues using both the app and online portal. It is extremely well designed and straight forward!

What do you dislike?

I've had a lot of issues logging in and accessing my account since I started using it. When I go to log in and need access to my username or password, I typically don't receive the email to reset it (or it takes severalhours).

Recommendations to others considering the product:

Highly recommend Paychex for managing Payroll! The user interface is simple and clean. It has many useful features that are easily accessible, such as managing time sheets, downloading paystubs, PTO, etc. I recommend not just using their website, but downloading their user-friendly phone app.

What problems are you solving with the product? What benefits have you realized?

Paychex makes it easy for both employers and employees manage their timesheets, payroll, time off, etc. From a managing standpoint, it gives a great overview on employee hours. Paychex can help you easily identify those who are under 40 hours, or going into overtime. From an employee stand point, it is extremely user friendly. By being so easy to navigate and user friendly, this saves both management and employees valuable time and energy.

...more
Eric BSource : g2crowd.com
(Reviewed on 28 August 2020)
"User and Self Employed Business Owner"

What do you like best?

One sign in for both company and individual accounts. Being able to adjust most company settings for 401K without additional support. Filing the annual 401K federal reports. Wide selection of investment options for the 401K with excellent fund history, prospectus and details available for research.

What do you dislike?

The new interface doesn't have all of the features available yet like transaction details. Exporting transactions for 3rd party app development requires using the old system, but it is still available.

Recommendations to others considering the product:

It makes your administrative life easier.

What problems are you solving with the product? What benefits have you realized?

Personal and Company 401k administration, Tax Form retrieval.

...more
Terri KSource : g2crowd.com
(Reviewed on 29 July 2020)
"Great Payroll Software!"

What do you like best?

Used Paychex for several years ... love it! I've tested other products and have chosen to stay with Paychex. It meets our needs and is a better software.

What do you dislike?

Paychex is great software. Can't think of a downside!

What problems are you solving with the product? What benefits have you realized?

The software is always up-to-date. Never had any issues with payroll. I use Paychex Time & Labor so our hours integrate seamlessly. Love their products!

...more
Deb USource : g2crowd.com
(Reviewed on 28 May 2020)
"I love Paychex Flex. They handle all necessary tax forms/filings."

What do you like best?

Running payroll is easy. I love not having to do all the tax forms, filings, etc. The app is also easy to use on my phone.

What do you dislike?

I am not crazy about the help section. It could be better. The report section is fairly easy to use, but it takes some digging to get to the reports that you might need.

Recommendations to others considering the product:

This app is easy to onboard and easy to use on an ongoing basis. The reports available to administrators are thorough and easy to access.

What problems are you solving with the product? What benefits have you realized?

I get great assistance/total turnkey solution for running payroll and doing timecards.

...more
CobySource : financesonline.com
(Reviewed on 22 April 2020)
High-quality service

PROS & CONS

What are the best aspects of this product?

I love how user-friendly and accessible this software is! It's easier to maintain employee records because I can access the software anytime, anywhere.

What aspects are problematic or could work better?

Filling up the fields is not smart/responsive enough. It doesn't alert you if you're missing something on the date you're entering. You have to figure it out yourself.

What specific problems in your company were solved by this product?

Paychex helped us get rid of the dreaded paperwork!

Are you a current user of this product?

No

...more
DorothySource : financesonline.com
(Reviewed on 22 April 2020)
Five stars for UI and customer service!

PROS & CONS

What are the best aspects of this product?

I've been using Paychex for 4 years and I've never had any bad experience with their customer service! They have always been polite and helpful! In terms of the software features, Paychex Flex works awesome when it comes to custom analytics and reports.

What aspects are problematic or could work better?

There are some additional fees for some actions (such as voiding checks) that I am not aware of. So some employees were not informed about some deductions until they see it in their records. I wish they could provide a list of all additional fees so that we can inform employees beforehand.

What specific problems in your company were solved by this product?

Paychex saves us a lot of time with its features such as producing gross to net checks. It also helps us big time in scheduling by letting us see the labor trends.

Are you a current user of this product?

No

...more
Jennifer FSource : g2crowd.com
(Reviewed on 31 March 2020)
"Great customer service "

What do you like best?

Customer service both my designated and phone customer service are always great. Polite, quick and if unable to resolve, quick to esculate.

What do you dislike?

Paychex Flex takes some time to learn, I have done it bit by bit. There are a lot of functions. Sometimes I can not get an answer on the first call and need to call a different department. I wish the different components "talked" to each other better.

What problems are you solving with the product? What benefits have you realized?

Easy to use benefits enrollments. Employees can do on their own.

...more
ClaySource : financesonline.com
(Reviewed on 28 March 2020)
Thumbs up to Paychex!

PROS & CONS

What are the best aspects of this product?

Why do I love Paychex? There are four reasons: (1) it's cost-effective; (2) awesome customer service; (3) on-boarding new employees is easy-peasy; and (4) smooth payroll processing!

What aspects are problematic or could work better?

It currently doesn't have an email notification as a reminder to process payroll fees. I hope it would be an added feature soon.

What specific problems in your company were solved by this product?

Paychex automates the calculation of reports, time-off, and retirement benefits, so we no longer have to do it manually.

Are you a current user of this product?

Yes

...more
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Paychex Flex Hiring Streamlines the New-Hire Process through Powerful Technology
Information at a Glance
Manage your people
Paychex Flex Hiring Streamlines the New-Hire Process through Powerful Technology
Paychex Flex Hiring Streamlines the New-Hire Process through Powerful Technology
Information at a Glance
Manage your people

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