What do you like best?
Paychex is extremely simple to use. You can easily monitor your hours, benefits, paid time off, etc. There is also an app for your smartphone, which is also very user friendly. Downloading and accessing past paystubs is also extremely convenient and simple to access. I also like the overall look and feel of both the app and the website. They are both very well put together- clean and straight forward. As a new user of Paychex, I have had minimal issues using both the app and online portal. It is extremely well designed and straight forward!
What do you dislike?
I've had a lot of issues logging in and accessing my account since I started using it. When I go to log in and need access to my username or password, I typically don't receive the email to reset it (or it takes severalhours).
Recommendations to others considering the product:
Highly recommend Paychex for managing Payroll! The user interface is simple and clean. It has many useful features that are easily accessible, such as managing time sheets, downloading paystubs, PTO, etc. I recommend not just using their website, but downloading their user-friendly phone app.
What problems are you solving with the product? What benefits have you realized?
Paychex makes it easy for both employers and employees manage their timesheets, payroll, time off, etc. From a managing standpoint, it gives a great overview on employee hours. Paychex can help you easily identify those who are under 40 hours, or going into overtime. From an employee stand point, it is extremely user friendly. By being so easy to navigate and user friendly, this saves both management and employees valuable time and energy.