Home/Email Marketing Software/Elastic Email
Updated on: January 26, 2021
What is Elastic Email ?
Elastic Email - Email Marketing Software : SaaSworthy.com
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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Elastic Email

Swift and secure delivery of Emails
(236 Ratings) Write Review

Elastic Email is an outstanding email delivery platform and a simple to use tool to run an email marketing campaign. Elastic Email owns a plethora of features for managing contacts, create new templates, run campaigns, and get ad-hoc reports. This platform encompasses the most comprehensive set of tools and can handle campaigns of any business size. Elastic Email is an extremely low-cost tool and supports API. Start sending hundreds of personalized email newsletters, campaigns, images, and videos with a minimalistic set-up.

Elastic Email Awards

Fastest Growing

Elastic Email Features Show All Features

Elastic Email Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Victoria, Canada
Deployment SaaS/Web/Cloud Category Email Marketing Software

Elastic Email Pricing

Pricing ModelFree Trial , Subscription
Unlimited
$10 /Month

Features

  • Up to 10,000 Contacts
  • Unlimited Emails
  • Access to Email Delivery Engine
  • Email Designer
  • Campaign Creator
  • Landing Page Editor
  • Autoresponder
  • Web Forms
  • Segmentation
  • Analytics
  • Customer Support

Add-ons

1. Private IPs: $30 per Month

  • Control your own IP reputation
  • Manage pools of IPs
  • IP/Domain level delivery tracking
  • Additional bounce detail information
  • Separate Transactional from Marketing Emails
  • Custom rDNS configuration

2. Premium Support: Starts at $200 per Month

  • 24/7 Support
  • In-App Messenger
  • In-App Knowledge Base
  • Avg. Response Time 1 minute
  • The most prioritized response
  • IP Management
  • IP Warm-up*
  • Account Manager
  • Configuration review
  • Technical consultation
  • On-boarding strategy analysis

3. Priority Support: Starts at $35 per Month

  • 24/7 Support
  • In-App Messenger
  • In-App Knowledge Base
  • Average Response Time 1 hour
  • Prioritized response

4. Free Support:

  • In-App Messenger
  • In-App Knowledge Base
  • Avg. Response Time 1 day

Pricing varies based on the number of contacts

Unlimited Pro
$30 /Month

Features

  • Includes features of Unlimited plan, plus
  • Email Automations
  • Faster Delivery Speed
  • Unlimited Custom Fields
  • Extended Logs
  • Custom rDNS
  • Webhooks
  • Sub Accounts
  • User Management
  • Reseller Features
  • Includes features of Add-ons

Pricing varies based on the number of contacts

Email API
$0.09 1000 Emails

$0.09 per 1000 Emails

Pay as you go pricing for SMTP and HTTP API senders

Features

  • SMTP and HTTP API Access
  • Email Designer
  • Landing Page Editor
  • Web Forms
  • SMS API
  • Analytics
  • Customer Support

Add-ons

1. Private IPs: Starts at $1 per Day

  • Control your own IP reputation
  • Manage pools of IPs
  • IP/Domain level delivery tracking
  • Additional bounce detail information
  • Separate Transactional from Marketing Emails
  • Custom rDNS configuration

2. Email Attachments: Starts at $1 per GB

3. Email Verification: Start with $1 per 1000 verifications

4. SMS API: Based upon the Country, the pricing plan varies

5. Priority Support: starts with $1 per day

  • 24/7 Support
  • In-App Messenger
  • In-App Knowledge Base
  • Average Response Time 1 hour
  • Prioritized response

6. Premium Support: Start with $7 per day ($4 per additional User per Day)

  • 24/7 Support
  • In-App Messenger
  • In-App Knowledge Base
  • Average Response Time 1 minute
  • The most prioritized response
  • IP Management
  • IP Warm-up
  • Account Manager
  • Configuration review
  • Technical consultation
  • On-boarding strategy analysis
Email API Pro
$0.10 /Day

$1 per day plus $0.10 per 1000 Emails

Features

  • Includes features of Email API plan, plus
  • Inbound Email Processing
  • Webhooks
  • Reseller Features
  • Unlimited Custom Fields
  • User Management
  • Sub Accounts
  • Extended Logs
  • Custom rDNS
  • Add-Ons
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Disclaimer: The pricing details were last updated on 06/09/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Elastic Email FAQs

Elastic Email is Email Marketing Software. Elastic Email offers the following functionalities:

  • Contact Management
  • Auto-Responders
  • Click-through Tracking
  • Drip Campaigns
  • Event Triggered Email
  • Mailing List Management
  • Spam Check
  • Template Management
  • A/B Testing
  • Drag and Drop Editor
  • List Segmentation
  • Document Library
  • Click Map
  • Contact List Import
  • Email Scheduling
  • Predesigned Email Templates
  • RSS to Email
  • Sign Up Forms
  • Send Time Optimization
  • Abandoned Cart Email

Learn more about Elastic Email features.

The pricing for Elastic Email starts at $0.09. Elastic Email has 4 different plans:

  • Email API at $0.09.
  • Email API Pro at $0.10 per day.
  • Unlimited at $10.00 per month.
  • Unlimited Pro at $30.00 per month.

No, Elastic Email does not offer a free plan.

Learn more about Elastic Email pricing.

Yes, Elastic Email provides API.

Ask the Community View Community

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Elastic Email Reviews

OVERALL RATING
3.9
Based on 236 Rating(s)
Rating Distribution
  • 62.9 %
  • 17.4 %
  • 3.8 %
  • 1.4 %
  • 10.8 %
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Richard PlattSource : trustpilot.com
(Reviewed on 09 January 2021)
The Elasticemail team is the best

The Elasticemail team is the best. Always online to help - and they DO help. I've been with a lot of ESPs over the years and these guys are hands down the best in terms of communication, pricing and deliverability.

...more
Rodrigo SouzaSource : trustpilot.com
(Reviewed on 06 January 2021)
The world was about to end to my clients

I had some issue I needed to solve for 11 clients. I would need to manually change a lot of stuff for each and everyone of them. I was almost in panic 'cause I did not have the time and I knew I could not do it... I was sure that a lot of clients would be instantly mad at me.But... I tried Elastic support. And I just didn't believe. They acted, in their Support, similar as Nubank (Brazilian Bank), best customer support I've seen in my life.And... after a couple of messages, the problem just disappeared from tin air. AND IT SAVED MY HOLLIDAYS! HAHAThanks, Elastic. :)

...more
Juan José Hernández MárquezSource : trustpilot.com
(Reviewed on 06 January 2021)
excelente

buen servicio

...more
Brian MitchellSource : trustpilot.com
(Reviewed on 06 January 2021)
Win, Win Win!

Elastic Email provides a great premium SMTP service for transactional and marketing emails. They have OUTSTANDING support that is willing to work with you to troubleshoot any problems. I recently had a site that was generating a lot of spam. The team at EE walked me through the tools they provide to help me troubleshoot the issue quickly. They are also a supporter/partner of great open source projects like Joomla! So much to love. Thanks EE!!!

...more
Planets NuSource : trustpilot.com
(Reviewed on 05 January 2021)
A great tool for both Transactional and Marketing Mail!

Planets Nu (an online game) has been using Elastic Email for several years for both it's Email API and Email Marketing. The API is simple to integrate with, provides fast delivery and it's easy to follow our transactional mail to quickly resolve any messages. Highly recommend! On the marketing side we love how our transactional mail integrates directly with the contact database making it easy for us to send marketing mail to all our signups directly from the EE dashboard. Super easy to use. 5 stars!

...more
Earth Mamas InternationalSource : trustpilot.com
(Reviewed on 05 January 2021)
Perfect Tool to Grow your Blog

We use Elastic Email to reach our blog’s subscribers. I’m not very tech savvy but their interface is very user friendly and their team is incredibly helpful with any questions I have. I love that it can be linked directly to our site and our subscribers can choose how often they receive our emails. I found it really easy to create a professional looking template that reflects our vision. I love watching our subscriber list grow! I also find it really helpful that I can see which emails have been opened and which items have been clicked on. It’s great information to help us know what interests our readers. We love Elastic Email, it has helped us reach even more readers!

...more
KoenSource : trustpilot.com
(Reviewed on 13 November 2020)
Super riendly support getting a total newbie to 10/10 mailtester score!

After the worst-ever support experience at SendPulse, I wasn't expecting much when trying the next transactional mail service on my list ElasticEmail.The experience was diametrically opposite. As a newbie the support documentation was very helpful but still a bit daunting because of the sheer number of settings to get right.Not only did Illia of ElasticEmail have the patience to help me out, it was with empathy and friendlyness which goes a long way in making you feel not a nuisance because I am a smalltime customer. Feels like he was enjoying helping me out.In the end mailtester gave the setup a 10/10 score after getting everything exactly right. Great job and thanks again!

...more
Mike ESource : g2crowd.com
(Reviewed on 29 October 2020)
"Excellent customer service"

What do you like best?

Swift and responsive service when I needed it most.

What do you dislike?

I have nothing bad to say about this company.

What problems are you solving with the product? What benefits have you realized?

Elastic email is used to send email from my websites.

...more
SidSource : financesonline.com
(Reviewed on 24 October 2020)
Safe and highly trusted by my employees.

PROS & CONS

What are the best aspects of this product?

Elastic Email guarantees us of ending emails fast and straight to the inbox of each recipient. Using this for the longest time brought us a lot of sales for the last two years. I am glad that I decided to get a long time subscription to the platform, and I never regretted doing it for the sake of earning more money.

What aspects are problematic or could work better?

My overall user experience with Elastic Email is mostly positive. Those negative ones were short-lived because of the immediate help that they are providing.

What specific problems in your company were solved by this product?

It’s a great use for business emails and small to large scale marketing campaigns. So far, we are getting the results we wanted based on the number of replies that we are receiving from our clients.

Are you a current user of this product?

Yes

...more
JeffSource : financesonline.com
(Reviewed on 19 October 2020)
Impressive and budget friendly.

PROS & CONS

What are the best aspects of this product?

Affordable and yet rich in features that could help increase sales.

What aspects are problematic or could work better?

Everything seems to be working smoothly on our end. As long as I don't experience any unusual issues, then I'd continue my subscription.

What specific problems in your company were solved by this product?

A very effective method in reaching out to my clients. Instead of telemarketing and billboards, I find email marketing more effective than any other material.

Are you a current user of this product?

No

...more
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Videos on Elastic Email

Getting Started With Elastic Email
Getting Started With Elastic Email
Templates Overview
Send time optimization

Elastic Email Screenshots

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