Atera Alternatives and Competitors

ConnectWise Automate Remote Monitoring allows you to monitor, discover, and resolve any IT issue network bottlenecks, application performance issues, and security threats before your clients even know what happened. ConnectWise Automate remediates common IT issues, automates Tier 1 support issues, and prevents recurring problems from occurring within client networks and endpoint devices before they’re problematic. ConnectWise Automate’s reporting engine offers an eye-opening set of metrics, including a complete view of the technology you manage along with their vitals so that you can pinpoint what’s working and what’s not for your valued clients.

ManageEngine ServiceDesk Plus is a flexible and scalable help desk software that offers better visibility and central control.The software helps adding value to your IT help desk through effective integration with IT management apps.It smartly automates all your help desk activities and is capable to support extensive reporting. Codeless customization allows creative freedom and ensures better adaptation to suit your unique business requirements. The tool can be deployed on either cloud or on premises. The software is available in 3 variants like Standard, Professional and Enterprise level. Each of the forms come suitably equipped with help desk features.

NinjaOne (formerly NinjaRMM) is the renowned unified IT management solution that simplifies how IT teams work. NinjaOne helps IT teams manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 10,000 customers worldwide and is consistently ranked #1 for our world-class customer support. The NinjaOne platform offers a single-pane-of-glass experience by combining IT teams that can proactively do endpoint monitoring, remote control, patch management, remote monitoring, software management, IT asset management, backup, IT service desk capabilities, and IT documentation. NinjaOne is an all-in-one unified solution with a fast, modern, intuitive interface.

ConnectWise Control is a remote support software connects anytime, anywhere access lets you remotely control devices and help your customers whether they’re around the corner, or across the world. ConnectWise Control offers a layered approach to security, perfect for support teams of all sizes. Focusing on the safeguards that matter most, you can expect world-class features like role-based permissions, 256-bit AES encryption, and multiple authentication methods, along with premium reporting capabilities that allow you to record sessions, view activity from a single pane of glass, and much more.

ManageEngine Desktop Central is a mobile device and desktop management software that helps organizations in monitoring servers, desktops, laptops and mobiles from a central location. The software automates patch deployment related to OS and other third-party applications to shield security threats. It simplifies distribution so that users can install and uninstall software with built-in templates for package creation. Users can troubleshoot remote desktops and multi-user collaboration, file transfer, video recording and more. They also get to manage IT assets, software metering, prohibited software, software license with the same. To provide complete desktop management, ManageEngine Desktop Central offers 50+ predefined configurations including Power Management, Security Policies, USB Device Management, and more. Users can scan and detect missing service packs in their OS and apps besides automating deployment to stay up-to-date. It also includes 100+ unique reports that provide a quick and complete insight into the Active Directory infrastructure. Users can also define roles with the selective privilege to employees for effective management.

With an all-in-one RMM, PSA, and Remote Access platform, they can start, run, and expand their MSP business. Reduce operational overhead and save time addressing their clients' demands so they can focus on closing new sales and providing top-tier solutions. Syncro provides them with an all-in-one solution for their clients, including unlimited PC and Mac agents (no per-device fees), contract administration with integrated billing, policy inheritance, built-in remote access, and interfaces with top-tier partners. Invoicing, credit card payments, help desk, customer management, automation, scripting, remote access, email marketing, and other managed IT services are all included in this RMM and PSA platform.Syncro is adaptable to their business's demands and operations, allowing them to run a more effective and lucrative operation every day. Syncro is constantly adding new features based on community feedback, ensuring that they always have the functionality they need in one place.

Datto Remote Monitoring and Management (RMM) is a fully secure, cloud technology-based online platform that enables remote securing, managing, monitoring, and supporting of endpoints by MSPs in an attempt to lower the costs and elevate the efficiency of service delivery. It increases the efficiency of your service delivery by leveraging RMM automation and elevates your business’s growth by 100% cloud protection. Datto RMM effectively reduces your cost and increases your efficiency by centralized management of your client's endpoint. The powerful features of the software ensure scalability, affordability, and usability. It acts on risk reduction and management of crypt ransomware and provides valuable reports and insights to the clients. It regularly introduces new features and additions to enhance the client’s IT delivery service. Clients can remotely monitor and manage their complete customer base that leads to operational overhead cost reduction and tech team empowerment. The software offers an exponential increase in client security and a free demo before purchase.

ManageEngine OpManager MSP is a powerful tool for service providers and admins to monitor and manage their clients' networks from a single, central location. It enables monitoring of up to 2000+ metrics across 10,000 device types and provides client-specific reports to MSP admins to analyse network performance. Additionally, its new NCM add-on allows users to better manage configurations and compliance of multiple clients' networks. This tool can now also support multiple probes per client, helping administrators to identify network problems faster and take proactive measures to prevent outages. ManageEngine OpManager MSP is the perfect solution to keep clients' networks running smoothly.

HelpDesk is a ticketing tool that functions as a help desk software that aids the customer management efforts of organizations. The tool seamlessly blends together all email communication by converting every email into tickets and organizing them. Users can also collaborate with team members, assign the generated tickets to the right stakeholders, and deploy features like tags and private notes to manage the tickets. They can also browse old messages to find any required details. HelpDesk also uses established security practices to encrypt, process and store every piece of conversation. Users can sign up for free for a trial period and the basic plan consists of features such as unlimited users, email channels with a shared inbox, all the collaboration tools, canned responses, high security, as well as chat and email support. Other features include categories, filters, smart search, ticket details, attachments, statuses, spam filters, and more.

Empower the IT organization with Motadata ServiceOps – the AI-enabled platform designed to help swiftly adapt and excel in an environment that demands agility across all facets of the business. Motadata ServiceOps adheres to ITIL standards, enhancing IT Service Management (ITSM) with advanced AI and ML capabilities. This innovation not only optimizes service delivery but also promotes an efficient self-service culture. When users create requests or report incidents, they receive smart suggestions from a well-curated knowledge base, speeding up resolution and fostering autonomy. Deep integrations within the Service Desk empower the team to seamlessly manage the lifecycle of both Standard Applications and Hardware Assets. The platform features both agent and agentless options for automatic asset discovery, ensuring nothing slips through the cracks. With a robust Configuration Item (CI) database, the management of IT and non-IT assets becomes more accurate and less cumbersome. Patch management is made effortless with the ability to automate vulnerability scans and the deployment of patches from a centralized interface, where thorough patch testing and approval protocols guarantee that only stable and secure updates reach to endpoints. In the pursuit of compliance, Motadata ServiceOps provides out-of-the-box system configurations designed to keep in line with industry standards and regulations. Transform the organization's IT service delivery with Motadata ServiceOps – where sophistication meets simplicity.

SolarWinds RMM is a remote management software, which assist in monitoring network operational tasks through the use of probes and monitors.The software facilitates proper network infrastructure management and control.It offers excellent IT security, manages antivirus and ensures complete web protection.You can monitor network performance on a near real-time basis across several devices and platforms. SolarWinds RMM provides support for multiple types of devices, like virtual machines, network devices, workstations, servers, Internet of Things (IoT) and mobile devices.With the help of this software, you can also enjoy hybrid cloud backup and fast recovery. It helps avoiding IT issues.

Itarian RMM is the next-gen remote monitoring and management software that is designed specifically for MSPs (Managed IT Service Providers) to enable them to monitor their networks, computers, and endpoints remotely. Itarian RMM enables you to roll our updates and patches, configure and install software, and solve issues remotely in up to 50 devices for free. It assists you in remotely managing computers, network endpoints, mobile devices, and the complete IT structure from a centralized midpoint. It provides updates on the software and network of the user and the up-to-date information of the status. It ensures a continuous watch over the health and status of devices and networks and an instant ticket generation on encountering a problem. Users can track multiple endpoints and clients at one time using Itarian RMM. Users get an easy to setup software that can rapidly import devices, endpoints, and users with complete Active Directory integration and LDAP. It further enables real time customer interaction to enhance the user experience apart from providing support for the latest OS and releases. You can access the free version of the software that allows monitoring and management of up to 50 devices.

SuperOps RMM is the perfect monitoring tool for IT environments, empowering professionals to stay in-the-know and take control of their client’s assets. With the automatic scanning feature provided by the discovery agent, users can easily monitor inventory across clients. This includes tracking custom fields to ensure all asset details, history, files, documents, and associated tickets are up-to-date. Designed to facilitate collaboration and automation, SuperOps RMM allows users to create customized tasks with real-time alerts and notifications on incidents. With spammable workflows, users can save time while still ensuring their clients’ assets are secure and up-to-date. Whether its a small or medium-scale business, SuperOps RMM is the perfect fit for monitoring IT environment and helping to ensure optimal results. Enjoy the convenience of easy tracking and collaboration, as well as the peace-of-mind that comes with real-time alerts and secure asset management. Make the most of IT environment with SuperOps RMM.

Gorelo, as a software, aids in the simplification of IT processes and encourages the team to work more effectively. The software offers contemporary ticketing with customised ticket displays, motion detection, mentions, and other features ensures that IT processes run smoothly. It also collaborates with coworkers and monitors the staff operations through status updates. This allows for simple functioning with minimal effort. This programme contains everything needed for IT operations, from asset and device administration to contractual agreements and invoices. For auditing purposes, users must first create tickets. The ticket is subsequently added to the ticket list, which includes all of the pertinent information such as server difficulties, technological environment, resolution requests, duration, work progress, and so on. Users can also establish a contract and record the essential contract information in the software. They can also develop an asset and list all of their assets on a single platform. In addition, enter all necessary information into the software for ease of reference.

Mentionmind puts unparalleled power into the hands of growing businesses. This near real-time monitoring solution helps to track every whisper related to the brand across the web and social media. But that’s not all—mentionmind also enables to discover what conversations are happening about competitors, spurring profitable insights into target market. And because it recognize that the competitive landscape changes daily, this platform is constantly updating with fresh data so can stay ahead of the curve. Plus, it offers analytical tools to surface actionable insights about market share and organic growth opportunities, levels up reporting with customizable features for different audiences, and ensures enhanced speed and accuracy for team collaboration on campaigns. It keep information flowing in one place to keep conversations updated without complicating things or leaving out key players.

Level was designed to work with the OS users prefer, including Windows, Mac, and Linux. No need for separate tools. Bring own device and we'll meet where at. We automatically update all agents, eliminating the need for to modify all of them whenever a new update comes along. We want to make sure are always secure and up to date with the latest features. Level is easy. won't have to study the documentation for weeks to learn how to make it work. We are instinctive and intuitive so can be efficient and informed.

Syvir - AI Diagnostics is the perfect solution for any business to quickly and easily diagnose hardware issues on their endpoints. With just a few simple steps, they can set up scans at hourly or longer intervals to identify any potential problems. Simply install the Syvir program onto their target machine and data will be automatically sent to the SYVIR-AI Diagnostics cloud where they can review diagnostic results. With our advanced AI technology, they can review KnownIssues with their hardware when a fault is detected so that they are always one step ahead of possible problems. Get complete control over their machines with Syvir - AI Diagnostics so that they can manage faults and ensure their systems stay running smoothly.