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Description | Gorelo, as a software, aids in the simplification of IT processes and encourages the team to work more effectively. The software offers contemporary ticketing with customised ticket displays, motion detection, mentions, and other features ensures that IT processes run smoothly. It also collaborates with coworkers and monitors the staff operations through status updates. This allows for simple functioning with minimal effort. This programme contains everything needed for IT operations, from asset and device administration to contractual agreements and invoices. For auditing purposes, users must first create tickets. The ticket is subsequently added to the ticket list, which includes all of the pertinent information such as server difficulties, technological environment, resolution requests, duration, work progress, and so on. Users can also establish a contract and record the essential contract information in the software. They can also develop an asset and list all of their assets on a single platform. In addition, enter all necessary information into the software for ease of reference. Read more | Atera is a remote monitoring and management software that provides complete visibility and control over hundreds of networks to MSPs and IT professionals in real-time. The software enables users to offer instant and exceptional IT support to their valuable customers across the globe. One of the main features of Atera is that it sends real-time notifications to users about the potential problems that may happen so that users can prepare themselves in advance. In addition, businesses can also depend on the same to receive real-time status on system resources, networking and IP monitoring, logged in customers, SQL Server, Active Directory and many other essential elements. Further, the IT automation services provided by the software also come in handy to manage a variety of administrative and maintenance tasks that can be applied to workstations and servers in no time. Atera comes with an automated Patch Management system that can be applied to individual devices and groups as per convenience. Finally, the remote maintenance capabilities offered by Atera helps out companies with their service manager, command prompt and task manager facilities. Read more |
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Overall, users appreciate Atera's comprehensive features, user-friendly interface, and strong customer support. Many reviewers highlight its effectiveness in streamlining IT tasks, improving technician productivity, and providing remote access capabilities. The remote monitoring and management features are particularly praised for enabling efficient issue identification and resolution. However, some users mention occasional bugs or performance issues that require improvement. Additionally, a few reviewers suggest enhancements to the reporting capabilities and mobile app functionality. |
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AI-Generated from the text of User Reviews
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Gorelo $129.00 $129.00 per user / month |
Pro (MSP) $99.00 $119.00 per user / month Growth (MSP) $129.00 $149.00 per user / month Power (MSP) $169.00 $199.00 per user / month Super Power (MSP) Custom Professional (IT Department) $149.00 $169.00 per user / month Expert (IT Department) $169.00 $199.00 per user / month Master (IT Department) $199.00 $239.00 per user / month Enterprise (IT Department) Custom |
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Company Details | Located in: Seattle, WA - 98133 | Located in: Tel Aviv, Israel Founded in: 2014 |
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+1 425-679-9243 https://www.gorelo.io/ |
Not available https://www.atera.com/remote-monitoring-and-management/ |
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