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Kaseya BMS

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Overview

Description SolarWinds RMM is a remote management software, which assist in monitoring network operational tasks through the use of probes and monitors.The software facilitates proper network infrastructure management and control.It offers excellent IT security, manages antivirus and ensures complete web protection.You can monitor network performance on a near real-time basis across several devices and platforms. SolarWinds RMM provides support for multiple types of devices, like virtual machines, network devices, workstations, servers, Internet of Things (IoT) and mobile devices.With the help of this software, you can also enjoy hybrid cloud backup and fast recovery. It helps avoiding IT issues. Read more Atera is a remote monitoring and management software that provides complete visibility and control over hundreds of networks to MSPs and IT professionals in real-time. The software enables users to offer instant and exceptional IT support to their valuable customers across the globe. One of the main features of Atera is that it sends real-time notifications to users about the potential problems that may happen so that users can prepare themselves in advance. In addition, businesses can also depend on the same to receive real-time status on system resources, networking and IP monitoring, logged in customers, SQL Server, Active Directory and many other essential elements. Further, the IT automation services provided by the software also come in handy to manage a variety of administrative and maintenance tasks that can be applied to workstations and servers in no time. Atera comes with an automated Patch Management system that can be applied to individual devices and groups as per convenience. Finally, the remote maintenance capabilities offered by Atera helps out companies with their service manager, command prompt and task manager facilities. Read more
Pricing Options
  • Free Trial Available
  • SolarWinds RMM Offers Custom plan.
  • Free Trial Available
  • Starts at $99.0. Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
4.3/5 498 user ratings
4.6/5 745 user ratings
Ratings Distribution
  • Excellent

    37.3%
  • Very Good

    54.8%
  • Average

    6.8%
  • Poor

    0.6%
  • Terrible

    0.6%
  • Excellent

    71.8%
  • Very Good

    21.4%
  • Average

    4.8%
  • Poor

    1.1%
  • Terrible

    0.9%
Review Summary

Users applaud SolarWinds RMM for its comprehensive monitoring capabilities, praising its customizable dashboards, extensive alerts and reporting features, and the ability to monitor a wide range of devices and systems. Reviewers appreciate its seamless integration with other SolarWinds products, enabling centralized management. However, some users express concerns about occasional performance issues, a steep learning curve, and the need for continuous monitoring to ensure optimal performance. Overall, many reviewers find SolarWinds RMM a powerful and versatile RMM solution with robust features, but its complexity may require dedicated resources and expertise to fully utilize its potential.

Overall, users appreciate Atera's comprehensive features, user-friendly interface, and strong customer support. Many reviewers highlight its effectiveness in streamlining IT tasks, improving technician productivity, and providing remote access capabilities. The remote monitoring and management features are particularly praised for enabling efficient issue identification and resolution. However, some users mention occasional bugs or performance issues that require improvement. Additionally, a few reviewers suggest enhancements to the reporting capabilities and mobile app functionality.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • SolarWinds RMM Offers Custom plan.
  • Free Trial Available
  • Starts at $99.0. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

SolarWinds Remote Monitoring and Management Custom

Pro (MSP) $99.00 $119.00 per user / month

Growth (MSP) $129.00 $149.00 per user / month

Power (MSP) $169.00 $199.00 per user / month

Super Power (MSP) Custom

Professional (IT Department) $149.00 $169.00 per user / month

Expert (IT Department) $169.00 $199.00 per user / month

Master (IT Department) $199.00 $239.00 per user / month

Enterprise (IT Department) Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots SolarWinds MSP Remote Monitoring & Management Demo - N-central Active Issues View
+ 11 More
Dashboard
+ 6 More
Videos Video Thumbnail Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: Austin, TX Located in: Tel Aviv, Israel Founded in: 2014
Contact Details

+61 (0)2 8412 4905

https://www.solarwindsmsp.com/products/rmm

Not available

https://www.atera.com/remote-monitoring-and-management/

Social Media Handles

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