97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is LiveChat and how does it work?
LiveChat is one of the most widely used live chat software catering its services to over 23,000 businesses across 150 countries. It has a number of chat tools that help your service agents to solve the queries of your customers within minutes. The message sneak-peek tool allows your agent to view what the client is typing or trying to type which helps him prepare his response as well as get an idea about the customer. You can also prepare canned responses so that your agent does not have to type the same answer over and over again. LiveChat can also be integrated with a number of third party apps like Facebook, Google Analytics, Mailchimp and a lot more.
Read MoreSW Score Breakdown
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is LinkedChat and how does it work?
Live chat with visitors directly from Slack, HipChat and Telegram. No additional software: chat with your customers directly from Slack, HipChat and Telegram. Unlimited agents: you can have as many live chat operators as you want. Available on all devices: refer and stay close to your customers.
Read MoreSW Score Breakdown
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is HelpOnClick and how does it work?
HelpOnclick empowers website owners to convert their visitors into paying customers and boost retention rate by 40 percent. Users only need an Internet connection along with a PC or mobile device to stay in touch with their customers 24/7. It also comes with a virtual agent that instantly replies to customer queries based on the knowledge-base. Live chat can be set up on the website within 5 minutes without the need for any programming skills. It enables customer support teams to chat from anywhere and provide in-depth answers to all queries. It seamlessly integrates with all types of devices as users can install apps onto their browser, directly on the Operating System, or even mobile devices. The Live Chat features include everything that the customers need to set up, customize, monitor, chat, and learn from live chat sessions. Once the setup has been completed by pasting a simple HTML code on the website of users, the tool can be customized to their needs.
Read MoreSW Score Breakdown
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is LiveEngage and how does it work?
LiveEngage allows your customers, especially smartphone users, to engage with your brand. It also gives you the flexibility to communicate with your customers through your website, Gmail, Facebook, SMS or any other applications. The software ensures that every visitor gets to chat with the most suitable agent according to their needs, which enhances the level of customer satisfaction. With LiveEngage, your agents and bots can be active together in the same conversation window. The bots will handle all the repetitive tasks, while your agent will add the personal touch required to the conversation making customer interaction as effective as ever.
Read MoreSW Score Breakdown
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Zendesk Chat and how does it work?
Zendesk Chat is a live chat solution that helps you better proactively engage with customers, as well as answering any questions, or resolving any issues, faster. By adding a chat widget (that is customizable to your brand) to your website, you can message customers in real time. You can send them triggered messages based on certain types of customer behavior. The analytics features allows you to monitor the volume of your chats, as well as how productive your agents are so you can make adjustments and improvements where necessary.
Read MoreSW Score Breakdown
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Intercom and how does it work?
Intercom is a sales, marketing, and support solution that aims to help you connect with more customers so you can grow your company faster, as well as acquire, engage and retain these customers. To acquire customers, you can use Intercom’s built-in bots and live chats functionality in order to be able to qualify, route, and convert any leads faster, which will ultimately lead to a sale and improve your lead generation process. To engage customers, Intercom helps you send more targeted and tailored emails , as well as in-app messages and push notifications, with the aim of turning more people who sign up to your marketing lists into customers, who buy your product, and become a loyal customer.
Read MoreSW Score Breakdown
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Comm100 Live Chat and how does it work?
Comm100 life chat software is a digital customer engagement solution that helps brands organize their unique combination of a bot, human agent, and self-serve interactions. It is the ultimate solution from sales to frontline marketing service and support that allows businesses to amplify their customer expectations via personalized and efficient engagements through email, SMS, social media, and live chat with a single AI-powered chatbox. Comm 100 live chat solution is all-in-one software to convert website visitors to customers, amplify sales, and improve customer satisfaction. It empowers personalized and genuine customer engagement which websites need the most. Through a website and mobile app, agents can engage more efficiently by opting for powerful tools that include audio, video chat, auto-translation routing, and co-browsing. Users can automate the mundane tasks, such as FAQs, meeting scheduling, and gathering contact information, so their agents and clients can focus on more essential tasks with Comm100. Users additionally get Agent Assist which is a tool that checks in on your interactions, comprehends what visitors are asking, and recommends responses from your knowledge base.
Read MoreSW Score Breakdown
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is MyLiveChat and how does it work?
My LiveChat is an online live chat platform that facilitates the users to engage with their customers in a faster and personal way. It enables the user to chat with their customer in real-time to provide a messaging experience that has a human touch. My LiveChat offers tools to introduce a floating chat button to your website using a simple HTML code. You can provide personalized help in real time to your customers by proactive support tools and layering humans. It allows you to offer a quick and impactful support experience to your customers to increase the efficiency of your business. Users can make use of features like canned responses to answer real time questions and share files and pictures with just a few clicks. You get unlimited chats without any charges with My LiveChat. You can additionally monitor, transfer, report, and do team chats along with customizing everything, from agent greetings to company logos to your chat window. The platform is free to use for 1 seat and offers many price variations for more than 1 seat to suit every requirement and need.
Read MoreSW Score Breakdown
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is WebsiteAlive and how does it work?
WebsiteAlive is customer support and happiness tool that enables both support and sales teams to intuitively connect with their customers. Customer support efforts can be easily scaled with the business of the users, eliminating the need for one-time investments. Users can customize the tool to sync it with the brand of their company with the ability to add a logo, colors, and more. There is absolutely no programming involved. All that the user has to do is simply copy a code snippet and paste it on his/her website. The agent logins can then be set up within minutes to accept chats. Following this, a dedicated chat widget appears on the website that customers can use to get in touch with the support teams. Other leading features of the tool include one-click call transfer, integration into social media, marketing, and email campaigns, and connecting with popular applications.
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What is etfile and how does it work?
etfile is an online-based Cloud Content Collaboration Software. The team of world-class developers continues to design cutting-edge content management and workflow software suites that enable organizations to harness the power and ease-of-use of the cloud for web-based file sharing, online collaboration, automated workflows, and advanced business analytics.
Read MoreWhat is Apple iCloud and how does it work?
iCloud is built into every Apple device. With iCloud Photos, you can browse, search, and share all the photos and videos from any of your devices, whether they were taken yesterday or years ago. To save space on your devices, the original, full‑resolution photos you take are automatically uploaded to iCloud. You’ll still always have a lightweight version of every photo on your device, and you can download the originals whenever you need them. Shared Albums lets you create albums for trips, events, or whatever you want. Simply choose the friends and family members who can see, comment, and add their own photos and videos.
Read MoreWhat is Google Drive and how does it work?
Google Drive is an online file storage portal that enables users to store, access and share files on the go. It provides a centralised administration and data loss prevention facility, protecting files from every possible data breach. Google Drive utilises its powerful AI to detect that which is important and has been frequently visited. It identifies important content and collaborators using Quick Access and ML-based servers to automatically connect users with files that are important to them. Drives can further be shared to allow real-time collaborations in a conveniently managed space. Files added to shared drives become automatically accessible to people whose email IDs have been registered in the shared list. Google Drive further ensures that none of the actual computer disk space is affected and real-time synchronisation simply makes it convenient for users to access these files from any platform as comfortable. Additionally, it comes with a set of integrated applications each designated for a specific purpose. Some of these are DocuSign for electronic signatures, CloudLock for enhanced security layers and Lucid Charts for mockups to accomplish tasks directly from the drive itself.
Read MoreWhat is Microsoft OneDrive for Business and how does it work?
Microsoft OneDrive for Business is a cloud storage and file-sharing software, which makes it easy to access, share and collaborate on all the files from anywhere. With this users can easily add shared files from Teams or SharePoint, besides uploading files up to 100GB, syncing libraries and more. Microsoft OneDrive for Business also enhances collaboration in Teams. By using this software, members can work together effectively. Microsoft OneDrive for Business features new integrations that allow teams to create shareable links, grant expiring access and follow configured policies. Furthermore, this software enhances admin capabilities with sync reports. It also uses visibility to apply sensitivity labels and manage migration as per need. With this software, business organisations can easily store and discover individual and shared work files in Microsoft 365 including Microsoft Teams. The system also allows users to edit offline that will be automatically synced next time he/she connects. Moreover, with this software individuals can capture whiteboards and easily scan work receipts, business cards and other documents for safekeeping.
Read MoreMicrosoft OneDrive for Business Pricing
What is DiskStation and how does it work?
DiskStation Manager (DSM) is an intuitive web-based operating system for every Synology NAS, designed to help you manage your digital assets across home and office. Provide a complete virtualization solution with Virtual Machine Manager. Boost productivity with Office and Drive, streamline projects with Chat, set up a private mail solution, and so much more. Enjoy photos, videos, and music through an intuitive web and mobile interface.
Read MoreWhat is Aurora Files and how does it work?
Aurora Files is an open-source file storage platform for small teams and personal users. Self-hosted on your infrastructure, you stay in control over your data. Integrates with OnlyOffice to support viewing and editing documents. Enables two-way sync of a user's local folders and the cloud, for both personal and corporate storage. Access your data with any WebDAV client, including the standard Windows Explorer. Handy for developers, makes it easier to customize code, perform integration with other systems, create and maintain your plugins.
Read MoreWhat is Dropbox Business and how does it work?
Dropbox Business is a business management software developed for businesses that deal with data storing and sharing operations. Dropbox Business offers powerful collaboration, sharing, and storage tools. It helps you share, sync and collaborate on files securely with Dropbox Business, a file sharing and cloud storage solution that employees prefer the most. With Dropbox Business, users get powerful features such as smart sync, which gives users access to every file and folder in your Dropbox right from your desktop. It has various extra-ordinary features which enable the users to have more files in the cloud fit on your hard drive – and team folder. Dropbox Business gets users team ideas flowing in a safe and secure location. As a team member, users can store, share, and collaborate on files in a work account that is managed by the user's company. Dropbox Business have features like customizable data storage plans, link permissions, team folder manager, file and version recovery, smart synchronization, Dropbox paper, admin console, Dropbox transfer, remote wipe, branded sharing, live support, and 3rd party app integration. Dropbox business is medium priced range software which gives users many different advantages.
Read MoreWhat is Dropbox Professional and how does it work?
Dropbox Professional is a tools and time management platform that helps in time, tools, and project management to increase work efficiency and boost growth. It enables the user to send, store and manage large files, safeguard their IP and encrypt their storage to boost productivity instantly. With Dropbox Professional, you can add custom branding to your download pages and shared links, send large project files, and store documents in any file type. It enables the users to safeguard their IP address and secure their data by providing enterprise-grade document encryption. You can link multiple devices and operate your documents from wherever you want with Dropbox Professional. You can additionally sign contracts and NDAs in Dropbox, store cloud docs and web shortcuts as well. Users can also add digital passwords, watermarks, and expiration dates to their work before sharing and undo deletions or edits for 180 days. Users can also completely erase their Dropbox account in case of a lost device. The product is available in different premium variations to suit every type of requirement. They also offer free versions for basic use.
Read MoreWhat is Cabinet EDMS and how does it work?
Cabinet Document Management System powerful file and document management system that allows for fully audited management of all records, version control, and instant searching capabilities with dynamic document type management. In its simplest form Cabinet makes it simple and affordable to store, and search all documents and files. After uploading your files, Cabinet allows you to securely file, search and retrieve the information both locally as well as online and share it with virtually anyone in your business chain.
Read MoreWhat is Cloudup and how does it work?
Cloudup makes sharing snappy and beautiful for you and your audience. Stream with friends, family, coworkers, or clients for a lightning-fast, stunning sharing experience. Cloudup Streams can be shared by secure URL links before your uploads even finish! You can password-protect or even share streams by email or with Facebook and Twitter.
Read MoreWhat is IBM Aspera on Cloud and how does it work?
IBM Aspera on Cloud is a cloud storage software that facilitates easy sharing of big files and data across long distances. It enables the users to share and send huge data, access stored data across clouds, move files of big sizes, and protect your data with strong in-built security. With IBM Aspera on Cloud, you get tools to automate your workflows, deliver and distribute files and data of large sizes between systems at maximum speed, and protect your work with in-built comprehensive security. You can migrate data at high speed between major clouds and data centers and collaborate with other cloud systems to enhance the user data sharing experience. Users can synchronize their data and perform backups at high-speed including very large data sets or thousands of small individual files. The platform operates with the simple drag and drop mechanism to share and transfer data. The software offers a free trial version of 30-days or 100 GB in transfer to test its premium features before making the actual purchase.
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