Text Mining software transforms unstructured data into structured data and examines huge volume of data to extract out specific information. It uses Natural Language Processing (NLP) algorithms to recognize similar concepts present in an unstructured data set. This software can be integrated into your system through an API. Using this software, you can monitor your customer conversations in real-time that will help you to identify a potential crisis of your products and services at a very early stage. Incorporating this software in your organization will help you in fraud detection, identifying emerging trends and also to improve customer satisfaction.
It is an efficient feedback analysis tool that uses advanced analytics by surfacing insights from customer comments. It has a tool, voice of customer (VoC) which gathers incoming customer data and provides feedbacks and alerts to your employees. It also has Employee Engagement feature which uses... read more
It provides cloud-based software tools to analyze large amount of text and survey it. Text analytics features of this software includes schedule which fetches live feeds of text data through an API repeatedly. It also has manual training and automation, using which collected data are classified... read more
Keatext is an AI powered tool that collects customer feedback in order to audit customer satisfaction as well as to identify emerging trends. It provides ready-to-integrate solution that you can directly incorporate in your organization. It is a tailor-made software which does not require any... read more
MonkeyLearn is an AI platform used to analyze text with Machine Learning to automate business workflows. Analyze Text Data and feedback by aspects of sentiment, emotion, opinion units. The software integrates with Google Sheets, Zapier, Zendesk, Rapidminer, and more.
It is used to extract insights from unstructured data in order to improve your marketing results. It has customer lifetime value feature, using which you can distinguish customers based on business value. Using this software, you can identify fraudulent activities and eradicate it. In addition, it... read more
It is a text and content analytics tool that helps you to make timely business decisions. It can process up to 20 million words per minute to identify the user-defined concepts instantly. Moreover, it can be easily integrated with text mining and visualization tools in order to extract themes, to... read more
It is one of the best text mining software to easily analyze text data from multiple sources. It has high-performance text mining feature which quickly evaluates data from large set of data collections. In addition, you can classify analyzed data by using automatic boolean rule generation feature.... read more
Text2data is a Text Analysis tool used to optimize your customer experience data. The software offers to Incorporate advanced NLP and Machine Learning services into your daily work tool. Perform sentiment analysis of your documents and generate detailed reports on entities, keywords, and themes.... read more
MetaText is a tool used for Automatic Text Analysis with Machine Learning used for turning your unstructured data into a competitive advantage. Identify Author Attributes, and analyzes Text Sentiment, generate leads, collect surveys, reviews, social media, and NPS. Freelancers, Small, Medium, make... read more
Advize is cloud-based software that integrates customer information throughout the customer journey to provide useful information and automate the customer's revenue-generating personalized experience, reducing traffic and improving customer satisfaction. The customer-relationship-management... read more
When you are planning to purchase a text mining software, you need to consider the following key factors.