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Updated on: August 17, 2022
Keatext - Text Mining Software
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Keatext

Official Website An effective feedback analysis tool for CX
(15 Ratings) Write Review

What is Keatext and how does it work?

Keatext is an AI powered tool that collects customer feedback in order to audit customer satisfaction as well as to identify emerging trends. It provides ready-to-integrate solution that you can directly incorporate in your organization. It is a tailor-made software which does not require any customization. It has many API sets that is supported with code snippets and libraries using which, it easily integrates in your system. In addition, this software is fuelled by advanced natural language processing in order to handle unstructured customer feedbacks from any source. Moreover, it provides fine-grained analytics to understand your customer requirement.

Keatext Features Show All Features

Keatext Technical details

Support Business Hours Online Customer Type Medium Business Small Business
API Location / Phone Number Québec, Canada
Deployment SaaS/Web/Cloud Category Text Mining Software

Keatext Pricing

Pricing ModelFree Trial , Quotation Based , Subscription
Basic
$499 /Month

Basic
For small teams researching limited reviews, surveys, support tickets, etc.

Pricing:

  • USD499/ month
  • 2 months free if billed annually

Features:

  • 1 source / CSV File
  • 1 User
  • Up to 10,000 rows per year
  • In-app chat support
Pro
$899 /Month

Pro
For ongoing analysis and better control of your customer feedback.

Pricing:

  • USD899/ month
  • 2 months free if billed annually

Features:

  • 2 sources
  • 3 Users
  • Up to 30,000 rows per year
  • CSV / add-on connectivity
  • In-app chat support
  • Advanced visualizations
Enterprise
Custom

Enterprise
For organizations seeking enterprise-grade insights and analytic
s.

Pricing:

  • Custom
  • 2 months free if billed annually

Features:

  • Unlimited Sources
  • > 3,000 rows
  • CSV / add-on connectivity
  • Unlimited users
  • Dedicated Account Manager
  • Advanced visualizations
  • Custom dashboards
Custom dashboards
$100 /Month

Custom dashboards

  • USD100/ month

Available for Pro and Basic users
Free for Enterprise users

  • Single and multichannel dashboards, customized for your KPIs and business needs.
  • Unique dashboard URLs to make analysis results available outside your Keatext account.
Data connectors
$140 /Month

Data connectors

Pricing:

  • USD140/ month

Available for all Keatext users

  • Integrate your CRM, help desk, or survey platform directly with Keatext.
  • More than 400 connectors available, including Zendesk, Salesforce, Intercom, Survey Monkey, etc
Data acquisition
$250 /Month

Data acquisition

Pricing:

  • USD250/ month

Available for Pro and Enterprise users

  • Pain-free data collection from more than 35 review sites such as Amazon, TripAdvisor, Sephora, etc.
  • Data preparation and duplication removal from your CSV files.
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Disclaimer: The pricing details were last updated on 03/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Keatext pricing.

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Keatext Reviews

OVERALL RATING
4.9
Based on 15 Rating(s)
Rating Distribution
  • 100 %
  • 0 %
  • 0 %
  • 0 %
  • 0 %
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Keatext Screenshots

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Keatext FAQs

Keatext is Text Mining Software. Keatext offers the following functionalities:

  • Import-Export Option
  • Built-in Library
  • Document Classification
  • Audience Analysis
  • Segmentation
  • Sentiment Analysis
  • Predictive Analysis
  • Multi-language Support

Learn more about Keatext features.

Yes, Keatext provides API.

Articles on Keatext

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