Keatext

About Keatext

Keatext is an AI powered tool that collects customer feedback in order to audit customer satisfaction as well as to identify emerging trends. It provides ready-to-integrate solution that you can directly incorporate in your organization. It is a tailor-made software which does not require any customization. It has many API sets that is supported with code snippets and libraries using which, it easily integrates in your system. In addition, this software is fuelled by advanced natural language processing in order to handle unstructured customer feedbacks from any source. Moreover, it provides fine-grained analytics to understand your customer requirement.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $100.00. Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%
Reviews

90%
Momentum

67%
Popularity

83%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

Medium Business
Small Business

API Support

Available

Modes of Support

Business Hours, Online

Keatext Features

Show Feature Explanation

Show Missing Features

Text Mining Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%

Import-Export Option

Allows import/export of data as PDF,PNG,HTML files

Built-in Library

Gives instant access to past customer conversations that is stored in library

Document Classification

Classifies structured and unstructured document based on analysis

Audience Analysis

Allows to monitor customer feedbacks in real-time

Segmentation

Groups and segregates audiences based on defined criteria

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Predictive Analysis

Predicts customer behaviour and emerging trends based on real-time conversations

Multi-language Support

Available in multiple languages to support global customers

Geospatial Analysis

Integrates with geospatial tool to gather information based on geographical locations

Competitive Analysis

Monitors activities of competitive products and services

Keatext Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based / Subscription )

Pricing Plans

Basic $499.00 $499.00 per month

Basic
For small teams researching limited reviews, surveys, support tickets, etc.

Pricing:

USD499/ month
2 months free if billed annually

Features:

1 source / CSV File
1 User
Up to 10,000 rows per year
In-app chat support

Pro $899.00 $899.00 per month

Pro
For ongoing analysis and better control of your customer feedback.

Pricing:

USD899/ month
2 months free if billed annually

Features:

2 sources
3 Users
Up to 30,000 rows per year
CSV / add-on connectivity
In-app chat support
Advanced visualizations

Enterprise Custom

Enterprise
For organizations seeking enterprise-grade insights and analytics.

Pricing:

Custom
2 months free if billed annually

Features:

Unlimited Sources
> 3,000 rows
CSV / add-on connectivity
Unlimited users
Dedicated Account Manager
Advanced visualizations
Custom dashboards

Custom dashboards $100.00 $100.00 per month

Custom dashboards

USD100/ month

Available for Pro and Basic users
Free for Enterprise users

Single and multichannel dashboards, customized for your KPIs and business needs.
Unique dashboard URLs to make analysis results available outside your Keatext account.

Data connectors $140.00 $140.00 per month

Data connectors

Pricing:

USD140/ month

Available for all Keatext users

Integrate your CRM, help desk, or survey platform directly with Keatext.
More than 400 connectors available, including Zendesk, Salesforce, Intercom, Survey Monkey, etc

Data acquisition $250.00 $250.00 per month

Data acquisition

Pricing:

USD250/ month

Available for Pro and Enterprise users

Pain-free data collection from more than 35 review sites such as Amazon, TripAdvisor, Sephora, etc.
Data preparation and duplication removal from your CSV files.

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 03/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Keatext Pricing