Home/Text Mining Software/Inmoment
Updated on: May 27, 2020
What is Inmoment ?
Inmoment - Text Mining Software : SaaSworthy.com
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Inmoment

Best solution to improve your CX efforts.
(43 Ratings) Write Review

It is an efficient feedback analysis tool that uses advanced analytics by surfacing insights from customer comments. It has a tool, voice of customer (VoC) which gathers incoming customer data and provides feedbacks and alerts to your employees. It also has Employee Engagement feature which uses employee-tuned text analytics and gathers greater insights. Along with this, it has Analytics Overlay which extracts the maximum information from customer data and updates you with real-time alerts. In addition, it has closed loop feature in order to quickly identify the root cause of your customer’s complaint.

Inmoment Features Show All Features

Inmoment Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business
API NA Location / Phone Number Utah, U.S.A./1-800-530-4251
Deployment SaaS/Web/Cloud Category Text Mining Software

Inmoment Pricing

Pricing ModelFree Trial , Quotation Based
InMoment
Custom

InMoment offers different products on quote-based pricing. Please contact the vendor for the latest pricing.

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Inmoment Pricing
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Disclaimer: The pricing details were last updated on 12/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Inmoment FAQs

Inmoment is Text Mining Software. Inmoment offers the following functionalities:

  • Multi-language Support
  • Predictive Analysis
  • Sentiment Analysis
  • Segmentation
  • Audience Analysis
  • Document Classification
  • Built-in Library
  • Geospatial Analysis
  • Import-Export Option

Learn more about Inmoment features.

Inmoment provides a custom pricing for their software.

Learn more about Inmoment pricing.

No, Inmoment does not offer a free plan.

Learn more about Inmoment pricing.

No, Inmoment does not provide API.

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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Inmoment Reviews

OVERALL RATING
1.7
Based on 43 Rating(s)
Rating Distribution
  • 5
  • 2
  • 7
  • 29
  • 0
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Brooke DuchonSource : play.google.com
(Reviewed on 28 January 2020)

Barely ever actually loads, need it for work but what's the point when the damn thing never actually displays anything?

...more
Drew MatiasSource : play.google.com
(Reviewed on 20 January 2020)

Easy to work!

...more
nataliepearce !Source : play.google.com
(Reviewed on 11 January 2020)

Wont load, have to keep uninstalling and re-installing. Wouldnt even have the app if i didnt need it for work but then again it never works anyway!

...more
sam botwrightSource : play.google.com
(Reviewed on 23 September 2019)

i hav to use this on my personal mobile phone for work, yet it has verification to see if im a robot and takes about 5 minutes to load up every time

...more
Vitalijus SadauskasSource : play.google.com
(Reviewed on 15 September 2019)

Terrible

...more
Ross MillerSource : play.google.com
(Reviewed on 23 August 2019)

Stopped working... just give a white screen

...more
Ross MillerSource : play.google.com
(Reviewed on 23 August 2019)

Stopped working... just give a white screen

...more
Georgie EvansSource : play.google.com
(Reviewed on 22 August 2019)

Used to work fine but now the summary page won't scroll on your phone so unable to see recent comments/surveys. This was my main reason for installing the app to check our ratings, and any impacts on the go, so is now useless to me.

...more
Louis ParkeSource : play.google.com
(Reviewed on 17 June 2019)

a lot of reviews are negative and innaccurate yet they still are allowed to adjust the ratings. replys to responses should be allowed to rectify the wrong reviews given.

...more
Jason HearneSource : play.google.com
(Reviewed on 26 May 2019)

This is a very disappointing app. It is not formatted for phones. This app has not been updated for over 6 months which tells me that very little thought or care has gone into it. If I was Inmoment I would start focusing on my customer reviews since you are in the business of providing a platform for my customers reviews.

...more
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