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About Inmoment

It is an efficient feedback analysis tool that uses advanced analytics by surfacing insights from customer comments. It has a tool, voice of customer (VoC) which gathers incoming customer data and provides feedbacks and alerts to your employees. It also has Employee Engagement feature which uses employee-tuned text analytics and gathers greater insights. Along with this, it has Analytics Overlay which extracts the maximum information from customer data and updates you with real-time alerts. In addition, it has closed loop feature in order to quickly identify the root cause of your customer’s complaint.

Screenshots & Videos

Advanced Analytics
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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    99%
  • Reviews
    100%
  • Momentum
    66%
  • Popularity
    81%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • Large Enterprises
  • Medium Business

API Support

  • NA

Modes of Support

  • Business Hours, Online

Inmoment Features

Text Mining Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    99%

Import-Export Option

Allows import/export of data as PDF,PNG,HTML files

Geospatial Analysis

Integrates with geospatial tool to gather information based on geographical locations

Built-in Library

Gives instant access to past customer conversations that is stored in library

Document Classification

Classifies structured and unstructured document based on analysis

Audience Analysis

Allows to monitor customer feedbacks in real-time

Segmentation

Groups and segregates audiences based on defined criteria

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Predictive Analysis

Predicts customer behaviour and emerging trends based on real-time conversations

Multi-language Support

Available in multiple languages to support global customers

Competitive Analysis

Monitors activities of competitive products and services

Inmoment Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 08/10/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Inmoment Pricing.

Inmoment Alternatives

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Inmoment Reviews

User Rating

2.5/5 (Based on 11 Ratings)

Ratings Distribution

  • Excellent

    45.5%
  • Very Good

    27.3%
  • Average

    0%
  • Poor

    0%
  • Terrible

    27.3%

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Inmoment User Reviews

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Inmoment FAQs

What is Inmoment used for?

Inmoment is Text Mining Software. Inmoment offers the following functionalities:

  • Import-Export Option
  • Geospatial Analysis
  • Built-in Library
  • Document Classification
  • Audience Analysis
  • Segmentation
  • Sentiment Analysis
  • Predictive Analysis
  • Multi-language Support

Learn more about Inmoment features.

What are the top alternatives for Inmoment?

Does Inmoment provide API?

No, Inmoment does not provide API.

Inmoment Contact

Vendor Details

Utah, U.S.A.

Contact Details

1-800-530-4251

https://www.inmoment.com/

Social Media Handles

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