MetaText

Text Processing and Machine Learning API

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What is MetaText and how does it work? MetaText is an API tool that provides users with relevant machine learning models to understand consumer sentiment, keywords, intent, and more. APIs can also be customized for specific business needs. And with advanced capabilities like Author Profiling Analysis, users can automatically identify text author attributes. The Topic Detection feature even the subject topics of texts and includes support for multiple languages, including Portuguese, Spanish, and English. MetaText’s advanced capabilities include medical and legal-specific entities and the Text Summarization feature that can convert large documents into small and explainable summaries. And with the keyword extractor tool, users can automatically extract relevant features from the text. Through the tool, customer service can automatically tag and prioritize support tickets and tap into the buying habits of customers with dedicated surveys, reviews, social media, and NPS. Other handy custom services include big data analytics such as data collection, clean, enrichment, analytics, and modelling along with semantic web tasks like crawlers.

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MetaText Features Show All Features

Text Mining Features

Built-in LibraryGives instant access to past customer conversations that is stored in library
Document ClassificationClassifies structured and unstructured document based on analysis
Competitive AnalysisMonitors activities of competitive products and services
Audience AnalysisAllows to monitor customer feedbacks in real-time
SegmentationThe process of separating a market into distinct consumer groups with similar characteristics is known as segmentation, and it's an important part of any customer strategy. Customer and participant segmentation enables a company to decide which consumers are the most profitable and how best to sell to them while still delivering outstanding service. An organization may then use this information to decide which investments would yield the best results.
Sentiment AnalysisA social media sentiment analysis tells you how people feel about your brand online. Rather than a simple count of mentions or comments, sentiment analysis considers emotions and opinions. It involves collecting and analyzing information in the posts people share about your brand on social media.
Predictive AnalysisPredicts customer behaviour and emerging trends based on real-time conversations
Import-Export OptionAllows import/export of data as PDF,PNG,HTML files
Geospatial AnalysisIntegrates with geospatial tool to gather information based on geographical locations
Multi-language SupportAvailable in multiple languages to support global customers

MetaText Technical details

Support	Online	Customer Type	Large Enterprises Medium Business Small Business
API		Location / Phone Number	São Paulo, Brazil
Deployment	SaaS/Web/Cloud	Official Website	https://metatext.io/
Deployment	SaaS/Web/Cloud	Category	Text Mining Software

MetaText Pricing

Pricing ModelQuotation Based

MetaText

Custom

Features

Understanding documents and generating texts
Automatic tag of calls and chats
Deploy, Monitoring and Insights
AI Embedded in Helpdesk Workflows

Disclaimer: The pricing details were last updated on 13/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about MetaText pricing.

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