Cx Moments AI tags tickets better and faster than your agents, no matter how complex and granular your categorization needs to be. Reduce friction. Scale your support at peak times. Detect self-service opportunities. Track customer feedback. Detect problems with new products. Check that old issues are resolved. Detect issues with new promotions. Alert in real-time on faulty processes generating extra costs. In one click, see what contact drivers are trending up and need special attention. Discover what areas your agents struggle the most with, and may need training on.
Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Document Classification
Classifies structured and unstructured document based on analysisMulti-language Support
Available in multiple languages to support global customersImport-Export Option
Allows import/export of data as PDF,PNG,HTML filesGeospatial Analysis
Integrates with geospatial tool to gather information based on geographical locationsBuilt-in Library
Gives instant access to past customer conversations that is stored in libraryCompetitive Analysis
Monitors activities of competitive products and servicesAudience Analysis
Allows to monitor customer feedbacks in real-timePredictive Analysis
Predicts customer behaviour and emerging trends based on real-time conversationsFree Trial
Available
Pricing Options
Premium Plans ( Subscription / Quotation Based )
Pricing Plans
Starter Plan $299.00 $299.00 per year
Features
Enterprise Plan $599.00 $599.00 per year
Features
Corporate Plan Custom
Features
Screenshots of Vendor Pricing Page
Disclaimer: The pricing details were last updated on 27/04/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Cx Moments Pricing.
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Cx MOMENTS Custom...
What is Cx Moments used for?
Cx Moments is Text Mining Software. Cx Moments offers the following functionalities:
Learn more about Cx Moments features.
What are the top alternatives for Cx Moments?
Here`s a list of the best alternatives for Cx Moments:
Does Cx Moments provide API?
Yes, Cx Moments provides API.
Vendor Details
Dublin, IrelandContact Details
Not available
https://www.cxmoments.com/
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