Browse Software
List Your Product
Loading...

About Cx Moments

Cx Moments AI tags tickets better and faster than your agents, no matter how complex and granular your categorization needs to be. Reduce friction. Scale your support at peak times. Detect self-service opportunities. Track customer feedback. Detect problems with new products. Check that old issues are resolved. Detect issues with new promotions. Alert in real-time on faulty processes generating extra costs. In one click, see what contact drivers are trending up and need special attention. Discover what areas your agents struggle the most with, and may need training on.

Screenshots & Videos

Video Thumbnail

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    76%
  • Reviews
    77%
  • Momentum
    62%
  • Popularity
    71%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Business Hours, Online

Cx Moments Features

Text Mining Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    76%

Document Classification

Classifies structured and unstructured document based on analysis

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Multi-language Support

Available in multiple languages to support global customers

Import-Export Option

Allows import/export of data as PDF,PNG,HTML files

Geospatial Analysis

Integrates with geospatial tool to gather information based on geographical locations

Built-in Library

Gives instant access to past customer conversations that is stored in library

Competitive Analysis

Monitors activities of competitive products and services

Audience Analysis

Allows to monitor customer feedbacks in real-time

Segmentation

Groups and segregates audiences based on defined criteria

Predictive Analysis

Predicts customer behaviour and emerging trends based on real-time conversations

Cx Moments Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 27/04/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Cx Moments Pricing.

Cx Moments Alternatives

View All Cx Moments Alternatives

Cx Moments Reviews

User Rating

4.7/5 (Based on 11 Ratings)

Ratings Distribution

  • Excellent

    72.7%
  • Very Good

    27.3%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use Cx Moments?

Write a Review

Cx Moments User Reviews

Videos on Cx Moments

Cx Moments FAQs

What is Cx Moments used for?

Cx Moments is Text Mining Software. Cx Moments offers the following functionalities:

  • Document Classification
  • Sentiment Analysis
  • Multi-language Support

Learn more about Cx Moments features.

What are the top alternatives for Cx Moments?

Does Cx Moments provide API?

Yes, Cx Moments provides API.

Cx Moments Contact

Vendor Details

Dublin, Ireland

Contact Details

Not available

https://www.cxmoments.com/

Social Media Handles

Download White Papers And Ebooks On Text Mining Software

View All Downloads

Customers

Voxpro
Freshly
Rediker
BiggerPockets

Cx Moments Integrations

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at feedback@saasworthy.com

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed