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Text2data

Artificial Intelligence Tool for Customer Experience Management

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What is Text2data and how does it work? Text2Data is an AI tool for customer management that uncovers trends even before they take place, finds unstructured data in the social data of users, and more. It comes with an excel add-on that is powered by advanced NLP and Machine Learning services. With this, users can execute sentiment analysis of their documents, receive comprehensive reports about entities, keywords and themes, and classify their text documents into their respective categories. The Google Sheets add-on helps with powerful text analysis in Google Sheets along with sentiment analysis of text data, classifying documents into custom categories, and more directly in Google Sheets. A dedicated Sentiment Model Training Tool (SMTT) executes specific needs with high precision sentiment analysis while training the model for more than 90% accuracy. Users can even choose from a bunch of languages such as English, French, German, and Spanish and directly auto-deploy their trained models into their API.

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Text2data Features Show All Features

Text Mining Features

Built-in LibraryGives instant access to past customer conversations that is stored in library
Document ClassificationClassifies structured and unstructured document based on analysis
Competitive AnalysisMonitors activities of competitive products and services
Audience AnalysisAllows to monitor customer feedbacks in real-time
SegmentationThe process of separating a market into distinct consumer groups with similar characteristics is known as segmentation, and it's an important part of any customer strategy. Customer and participant segmentation enables a company to decide which consumers are the most profitable and how best to sell to them while still delivering outstanding service. An organization may then use this information to decide which investments would yield the best results.
Sentiment AnalysisA social media sentiment analysis tells you how people feel about your brand online. Rather than a simple count of mentions or comments, sentiment analysis considers emotions and opinions. It involves collecting and analyzing information in the posts people share about your brand on social media.
Predictive AnalysisPredicts customer behaviour and emerging trends based on real-time conversations
Multi-language SupportAvailable in multiple languages to support global customers
Import-Export OptionAllows import/export of data as PDF,PNG,HTML files
Geospatial AnalysisIntegrates with geospatial tool to gather information based on geographical locations

Text2data Technical details

Support	24/7 (Live rep) Online	Customer Type	Large Enterprises Medium Business Small Business
API		Location / Phone Number	Poznan, Poland
Deployment	SaaS/Web/Cloud	Official Website	https://text2data.com/
Deployment	SaaS/Web/Cloud	Category	Text Mining Software

Text2data Pricing

Pricing ModelFreemium , Subscription , Quotation Based

Free

Featues

Transactions per month - 1,000
User class./extraction models (self-trained) - 1
Excel Add-In (one seat)
Google Sheets Add-on (one seat)
Social media monitoring Excel tools
Text Analytics Platform Package

Explorer

$27 $27 for 10,000 transactions per month

Features

Transactions per month - 10,000
User class./extraction models (self-trained) - 1
Excel Add-In (one seat)
Google Sheets Add-on (one seat)
Social media monitoring Excel tools
Text Analytics Platform Package
Supported reporting in - per request

Basic

$90 $90 for 50,000 transactions per month

Features

Transactions per month - 50,000
User class./extraction models (self-trained) - 3
Excel Add-In (one seat)
Google Sheets Add-on (one seat)
Social media monitoring Excel tools
Text Analytics Platform Package
Dedicated Account Manager
Supported reporting in - per request

Professional

$140 $140 for 250,000 transactions per month

Features

Transactions per month - 250,000
User class./extraction models (self-trained) - 5
Excel Add-In (one seat)
Google Sheets Add-on (one seat)
Social media monitoring Excel tools
Text Analytics Platform Package
Dedicated Account Manager
Supported reporting in - per request

Enterprise

$351 $351 for unlimited transactions per month

Features

Transactions per month - Unlimited
User class./extraction models (self-trained) - Unlimited
Excel Add-In (one seat) - Unlimited
Google Sheets Add-on (one seat) - Unlimited
Social media monitoring Excel tools
Text Analytics Platform Package
Dedicated Account Manager
User custom sentiment model (self-trained)
Customer experience reporting
Supported reporting in
SLA up-time guarantee

Start ups

Custom

We do offer 50% discount for startups (available for "Basic" and "Professional" plans), contact the vedor for discounted offer (limits might apply!)

Academic usage

Custom

We also offer 50% discount on academic usage (available for "Explorer", "Basic" and "Professional" plans), contact the vendor for non-commercial licence.

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Disclaimer: The pricing details were last updated on 19/10/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Text2data pricing.

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Videos on Text2data

Sentiment analysis in Excel | text2data.com

Text2data Screenshots

Text2data screenshot

Text2data FAQs

Q. What is Text2data used for?

Text2data is Text Mining Software. Text2data offers the following functionalities:

Built-in Library
Document Classification
Competitive Analysis
Audience Analysis
Segmentation
Sentiment Analysis
Predictive Analysis
Multi-language Support

Learn more about Text2data features.

Q. What are the top alternatives for Text2data?

Here`s a list of the best alternatives for Text2data:

Q. Does Text2data provide API?

Yes, Text2data provides API.

Articles on Text2data

Top Software Top Text Mining Software in 2022 Text Mining Software is software that is used to convert unstructured data into structured data. To... read more