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About Kapiche

Kapiche is an enhanced text analysis tool used to improve your customer satisfaction. It is an unbiased and transparent tool, which does not require any set up or built-in model to start working on it. The software comes with a Big picture view which helps you view your customers’ feedbacks and understand their opinions. With Kapiche, you can track the key metrics in your surveys. In addition, it offers sentiment analysis to identify the sentiment behind your customers’ feedback which helps you understand your customer better. Along with this, it provides segment analysis using which you can segment your customers and identify their concerns.

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Screenshots & Videos

Segment Analysis Screenshot
Timeline Track Over Time Screenshot
Video Thumbnail


SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
  • Reviews
  • Momentum
  • Popularity

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

Kapiche Features

Text Mining Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

Audience Analysis

Allows to monitor customer feedbacks in real-time


Groups and segregates audiences based on defined criteria

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Predictive Analysis

Predicts customer behaviour and emerging trends based on real-time conversations

Import-Export Option

Allows import/export of data as PDF,PNG,HTML files

Geospatial Analysis

Integrates with geospatial tool to gather information based on geographical locations

Built-in Library

Gives instant access to past customer conversations that is stored in library

Document Classification

Classifies structured and unstructured document based on analysis

Competitive Analysis

Monitors activities of competitive products and services

Multi-language Support

Available in multiple languages to support global customers
Kapiche Pricing

Free Trial


Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 22/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Kapiche Pricing.

Kapiche Alternatives

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Kapiche Reviews

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Videos on Kapiche

Kapiche Screenshots

Kapiche FAQs

What is Kapiche used for?

Kapiche is Text Mining Software. Kapiche offers the following functionalities:

  • Audience Analysis
  • Segmentation
  • Sentiment Analysis
  • Predictive Analysis

Learn more about Kapiche features.

What are the top alternatives for Kapiche?

Does Kapiche provide API?

No, Kapiche does not provide API.

Kapiche Contact

Vendor Details

Fortitude Valley, QLD - 4006

Contact Details

Not available

Social Media Handles

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