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Updated on: June 19, 2021
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NPS Software

NPS Software helps businesses and organizations to measure Net Promoter or Net Promoter Score (NPS). The net promoter score is extensively helpful to decode feedback silos at all touchpoints like customer sentiments, loyalty insights, and more. Typically, the NPS is a market research metric, i.e., a satisfaction benchmark that takes the form of a survey or feedback question asking respondents to rate the likelihood that they would recommend a product or service to a friend or colleague. Certainly, NPS Software is also useful to benchmark employee satisfaction in an organization or gauge loyalty to a brand, and more. The NPS is a proprietary instrument developed by Fred Reichheld, who owns the registered NPS trademark in conjunction with Bain & Company and Satmetrix. Based on its popularity and widespread use have been attributed to its simplicity and transparent methodology of use.

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ClearlyRated

Measure client & employee satisfaction
(20 Ratings)

ClearlyRated pricing: ClearlyRated Offers Custom plan.

ClearlyRated is an online business directory that helps B2B service providers translate client feedback into quantifiable, searchable information that is available to prospective buyers in the form of client ratings and testimonials. ClearlyRated.com is a searchable online directory where providers... read more

YesInsights

Simple one question and NPS surveys
(26 Ratings)

YesInsights pricing: Starts at $20.0. Offers Custom plan.

YesInsights helps to boost customer conversions and engagement with simple one-click surveys. Let customers easily answer the question with a tap or click and get actionable feedback.

Startquestion

Online surveys and forms for everyone
(103 Ratings)

Startquestion pricing: Starts at $41.0. Offers Custom plan.

Startquestion allows user to connect to user company's dedicated system as well as popular tools, e.g. Google Analytics, Freshmail, Livechat. they are constantly introducing new modules for the analysis of surveys. they also listen to user suggestions and introduce changes that make our survey... read more

MySurveyLab

Surveys Made Easy
(99 Ratings)

MySurveyLab pricing: Starts at $290.0. Offers Custom plan.

MySurveyLab is a professional, easy-to-use questionnaire software and online survey tool designed to offer research-based inputs on customer experience, employee insights, market research and digital engagements. You can use MySurveyLab to gain meaningful information of any one or all of these... read more

Promoter Ninja

The most affordable NSP survey in the market
(4 Ratings)

Promoter Ninja is a cloud-based NSP Software. You can just add some columns to the CSV you upload and will automatically create filters for you. See NPS differences by product, geography or any other property you define. Your customers will answer the NPS question in their native language. Add... read more

Trustmary

Convert more sales with customer feedback
(23 Ratings)

Trustmary pricing: Trustmary Offers Free-forever and Custom plan.

Trustmary is cloud-based NPS Software. Trustmary offers you a unique survey system that helps you get insights from your customers, while also refining the feedback to social proof. Gather text reviews from your happy customers while you also get important feedback from your customers. Get video... read more

Zonka Feedback

Survey solution to gauge customer and employee satisfaction
(41 Ratings)

Zonka Feedback pricing: Starts at $24.0.

Zonka is a solution designed to collect both customer and employee feedback. With Zonka, you can ask for feedback in a variety of ways, including sending online survey links via email or SMS, embedding surveys on your website, or sending surveys via an API. You can also ask for feedback on a range... read more

ProProfs Survey Maker

Create Online Surveys in Minutes
(46 Ratings)

ProProfs Survey Maker pricing: Starts at $7.0.

ProProfs Survey Maker is an Online Survey tool used for creating surveys to improve customer experience on your Brands. It is a secure platform for creating a survey with a template, add video, images, and graphics. Analyze your Survey statistics and reports with a graphical representation of data... read more

eNPS

Employee Net Promoter Scores
(2 Ratings)

eNPS pricing: Starts at $29.0.

eNPS sprang out of a pretty simple need: to keep tabs on employee morale at my startup, one of many in San Francisco that compete to hire top talent. If your employees are in the field, email surveys won't cut it. They are the only employee NPS® survey company to offer SMS text surveys as well as... read more

MedBridge

Develop evidence-based solutions for healthcare professionals
(3 Ratings)

MedBridge pricing: Starts at $250.0. Offers Custom plan.

MedBridge offers a targeted, proven approach that deepens employee engagement and dedication through recruiting and hiring, streamlined onboarding, ongoing career development, and leadership training. Leverage best-in-class education, technology, and patient engagement solutions as strong selling... read more

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