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Best NPS Software At A Glance

Best for Small Businesses:

IntuitiveStay

Best for Mid-Market:

SurveyLegend

Best for Enterprise:

ZACsuite
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Showing 21 - 26 of 26 Products

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

IntuitiveStay logo
Guest feedback, direct booking recovery and team intelligence for independent B&Bs, guesthouses and boutique hotels. Write a Review
Schedule a demo Start Free Trial

What is IntuitiveStay and how does it work?

IntuitiveStay™ is the guest feedback and direct booking platform built for independent hospitality. B&Bs, guesthouses and boutique hotels. Restaurants, cafes and independent venues too. Not chains. Built around the Guest Connection Score® (GCS™), the world's first four-pillar emotional intelligence metric measuring Resilience, Empathy, Anticipation and Recognition, IntuitiveStay captures honest guest feedback, recovers direct booking revenue lost to OTA commission, recognises staff by name and gives owners a clear picture of guest and team health in one dashboard. **DIRECT BOOKING WIN-BACK** Happy returning guests who opt in receive a personalised email inviting them to book direct next time. No OTA. No commission cut. **GUEST FEEDBACK** Guests scan a QR code to privately rate their experience. Low scores trigger an instant red alert. Strong scores nudge guests toward public reviews automatically. No app. Under 60 seconds. **TEAM INTELLIGENCE** Monthly anonymous staff surveys across six areas. Flight risk detection flags declining scores before anyone hands in their notice. **SERVICE SIGNATURE** The world's first verified EI credential for hospitality staff. Built from real guest nominations. Belongs to the staff member permanently. **SOLIDARITY SHIELD** No sudden price increases. The more independent properties that join, the lower the price gets for everyone. Free plan available. No card required. Flat rate pricing. No per-user fees.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 82%
  • Reviews 60%
  • Momentum 60%
  • Popularity 60%

IntuitiveStay Pricing

  • Free Trial Available
Schedule a demo Start Free Trial

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyLegend logo

SurveyLegend

Powering Insightful Decision-Making 4.5 Based on 1032 Ratings
Schedule a demo Start Free Trial

What is SurveyLegend and how does it work?

SurveyLegend provides insights into customers’ needs and expectations with its dynamic, eye-catching, and customisable survey creation service. The software allows you to create, design, and configure a survey for any kind of questions and then share them with your target audience via email, SMS, blogs, Facebook, or Twitter. The SurveyLegend platform then analyses the responses as they come in to give you insightful data analytics in real time. The survey creation service is available in four different packages – Free, Pro, Business, and Legendary, each with a ton of options for customisations. From unlimited questions for every survey to the freedom to create your own on any device using the drag-and-drop editor, SurveyLegend is a truly versatile tool.

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SurveyLegend Pricing

  • Free Trial Not Available
  • Starts at $15.0. Offers Free-forever plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    69%
  • Popularity
    70%

User Sentiment

  • Ease of Use, Visually Appealing Surveys
  • Limited Features in Free Version, Data Export Restrictions

location iconMalmo, Sweden - 211 22

location iconLive Since 2010

Schedule a demo Start Free Trial

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HockeyStack Surveys logo

HockeyStack Surveys

A Simple NPS Tool Write a Review
Schedule a demo Start Free Trial

What is HockeyStack Surveys and how does it work?

HockeyStack Surveys software is a platform used to connect qualitative & quantitative data by creating surveys. The software offers tools to connect account and analyze your survey in minutes. Get responses and analyze their sessions to automate workflows. Marketers, Small, Medium companies make use of the software.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 76%
  • Reviews 60%
  • Momentum 60%
  • Popularity 61%

HockeyStack Surveys Pricing

  • Free Trial Not Available
  • Starts at $19.00. Offers Free-forever plan.
Schedule a demo Start Free Trial
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UserSpeaks logo

UserSpeaks

Build Response Rate with NPS 1 Based on 1 Ratings
Schedule a demo Start Free Trial

What is UserSpeaks and how does it work?

UserSpeaks software is a platform used to collect NPS and Customer Feedback. The software offers tools to create surveys and send over multiple channels via Email, SMS, WhatsApp and more. Gain insights with customer response using survey dashboard to automate workflows. Small, Medium companies make use of the software.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 60%
  • Reviews 60%
  • Momentum 67%
  • Popularity 65%

UserSpeaks Pricing

  • Free Trial Not Available
  • Starts at $249.00. Offers Free-forever and Custom plan.
Schedule a demo Start Free Trial

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ProProfs Survey Maker logo

ProProfs Survey Maker

A versatile online survey maker 4.5 Based on 75 Ratings
Schedule a demo Start Free Trial

What is ProProfs Survey Maker and how does it work?

Proprofs Survey Maker is a tool used to create an online survey by selecting a wide range of survey questions such as multiple-choice, checkboxes, essay questions, instruction-based questions, date & time, and many more. With the help of proprofs, you can generate quizzes, tests & assessments, build NPS surveys, and even make polls, sidebar, and in-app surveys. Proprofs provides you the world’s simplest and funniest way to create online surveys and quizzes. It is the most popular platform, with over 50,000+ surveys having been made with over 4 million respondents. In addition to this, you can use advanced setting options such as assigning points to the survey answers by creating scored surveys. You can even create custom records based on scores achieved. After completing the study, you can easily share the survey with respondents by email, posting the survey link, embedding it into your websites, and sharing it on social media handles. It is best for the companies who are looking for more engagement on their websites and gamification. It becomes easy to create practical employee assessments by using proprofs.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 60%
  • Reviews 60%
  • Momentum 66%
  • Popularity 65%

ProProfs Survey Maker Pricing

  • Free Trial Available
  • Starts at $7.0.
Schedule a demo Start Free Trial

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ZACsuite logo

ZACsuite

The most used software for Field Marketing promotional activities Write a Review
Schedule a demo Start Free Trial

What is ZACsuite and how does it work?

ZACsuite is the reference platform for the management of operational marketing from A to Z. ZACsuite allows you to choose the most congenial career path for you. Choose from the many features of ZACsuite to enhance your company's field marketing activities. The recruitment, selection and profiling of personnel are distinctive elements of your company. The ZACsuite tools allow you to monitor in real-time the work of the staff in the area: for example, you can geolocate access to the store and immediately check the outcome of each individual visit.

Read more

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 60%
  • Reviews 60%
  • Momentum 61%
  • Popularity 62%

ZACsuite Pricing

  • Free Trial Not Available
  • Offers Custom plan.
Schedule a demo Start Free Trial

Pricing Insights for NPS Software

  • The Average Cost of a basic NPS Software plan is $29 per month.

  • 55% of NPS Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 18% offer a Freemium Model Allows users to access basic features at no cost..

List of NPS Software

PRODUCT NAME SW SCORE AGGREGATED RATINGS
IntuitiveStay IntuitiveStay 80 0
SurveyLegend SurveyLegend 78 4.5
HockeyStack Surveys HockeyStack Surveys 77 0
UserSpeaks UserSpeaks 74 1
ProProfs Survey Maker ProProfs Survey Maker 73 4.5
ZACsuite ZACsuite 70 0

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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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