Best NPS Software At A Glance
Best for Small Businesses:
IntuitiveStay
Best for Mid-Market:
SurveyLegend
Best for Enterprise:
ZACsuite
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is IntuitiveStay and how does it work?
IntuitiveStay™ is the guest feedback and direct booking platform built for independent hospitality. B&Bs, guesthouses and boutique hotels. Restaurants, cafes and independent venues too. Not chains. Built around the Guest Connection Score® (GCS™), the world's first four-pillar emotional intelligence metric measuring Resilience, Empathy, Anticipation and Recognition, IntuitiveStay captures honest guest feedback, recovers direct booking revenue lost to OTA commission, recognises staff by name and gives owners a clear picture of guest and team health in one dashboard. **DIRECT BOOKING WIN-BACK** Happy returning guests who opt in receive a personalised email inviting them to book direct next time. No OTA. No commission cut. **GUEST FEEDBACK** Guests scan a QR code to privately rate their experience. Low scores trigger an instant red alert. Strong scores nudge guests toward public reviews automatically. No app. Under 60 seconds. **TEAM INTELLIGENCE** Monthly anonymous staff surveys across six areas. Flight risk detection flags declining scores before anyone hands in their notice. **SERVICE SIGNATURE** The world's first verified EI credential for hospitality staff. Built from real guest nominations. Belongs to the staff member permanently. **SOLIDARITY SHIELD** No sudden price increases. The more independent properties that join, the lower the price gets for everyone. Free plan available. No card required. Flat rate pricing. No per-user fees.
Read moreSW Score Breakdown
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveyLegend and how does it work?
SurveyLegend provides insights into customers’ needs and expectations with its dynamic, eye-catching, and customisable survey creation service. The software allows you to create, design, and configure a survey for any kind of questions and then share them with your target audience via email, SMS, blogs, Facebook, or Twitter. The SurveyLegend platform then analyses the responses as they come in to give you insightful data analytics in real time. The survey creation service is available in four different packages – Free, Pro, Business, and Legendary, each with a ton of options for customisations. From unlimited questions for every survey to the freedom to create your own on any device using the drag-and-drop editor, SurveyLegend is a truly versatile tool.
Read more Read lessSurveyLegend Pricing
SW Score Breakdown
User Sentiment
Malmo, Sweden - 211 22
Live Since 2010
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is HockeyStack Surveys and how does it work?
HockeyStack Surveys software is a platform used to connect qualitative & quantitative data by creating surveys. The software offers tools to connect account and analyze your survey in minutes. Get responses and analyze their sessions to automate workflows. Marketers, Small, Medium companies make use of the software.
SW Score Breakdown
HockeyStack Surveys Pricing
Unsure which SaaS tool fits your needs? Let Clara guide you.
SaaSworthy’s own chatbot that helps you find, compare, and choose better in seconds.74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is UserSpeaks and how does it work?
UserSpeaks software is a platform used to collect NPS and Customer Feedback. The software offers tools to create surveys and send over multiple channels via Email, SMS, WhatsApp and more. Gain insights with customer response using survey dashboard to automate workflows. Small, Medium companies make use of the software.
SW Score Breakdown
UserSpeaks Pricing
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ProProfs Survey Maker and how does it work?
Proprofs Survey Maker is a tool used to create an online survey by selecting a wide range of survey questions such as multiple-choice, checkboxes, essay questions, instruction-based questions, date & time, and many more. With the help of proprofs, you can generate quizzes, tests & assessments, build NPS surveys, and even make polls, sidebar, and in-app surveys. Proprofs provides you the world’s simplest and funniest way to create online surveys and quizzes. It is the most popular platform, with over 50,000+ surveys having been made with over 4 million respondents. In addition to this, you can use advanced setting options such as assigning points to the survey answers by creating scored surveys. You can even create custom records based on scores achieved. After completing the study, you can easily share the survey with respondents by email, posting the survey link, embedding it into your websites, and sharing it on social media handles. It is best for the companies who are looking for more engagement on their websites and gamification. It becomes easy to create practical employee assessments by using proprofs.
Read moreSW Score Breakdown
ProProfs Survey Maker Pricing
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ZACsuite and how does it work?
ZACsuite is the reference platform for the management of operational marketing from A to Z. ZACsuite allows you to choose the most congenial career path for you. Choose from the many features of ZACsuite to enhance your company's field marketing activities. The recruitment, selection and profiling of personnel are distinctive elements of your company. The ZACsuite tools allow you to monitor in real-time the work of the staff in the area: for example, you can geolocate access to the store and immediately check the outcome of each individual visit.
Read moreSW Score Breakdown
ZACsuite Pricing
The Average Cost of a basic NPS Software plan is $29 per month.
55% of NPS Software offer a Free Trial , while 18% offer a Freemium Model .
| PRODUCT NAME | SW SCORE | AGGREGATED RATINGS |
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80 | 0 |
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78 | 4.5 |
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77 | 0 |
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74 | 1 |
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73 | 4.5 |
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70 | 0 |
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