What are the best aspects of this product?
We were looking for a survey maker tool with a variety of question types. After considering numerous recommendations, we chose ProProfs Survey Maker. For over a month, we have been using this tool to create numerous question types like rating scale question, Net Promoter Score question, ranking type question, and so on. In fact, we're amazed to see a wide range of 20 question types. Be it any type of survey, you can customize the survey questions based on your requirements. Overall, it has been a good time using the ProProfs Survey Maker tool.
What aspects are problematic or could work better?
So far, there have been no significant issues. Specific minor issues cropped up, but the customer support team promptly solved it.
What specific problems in your company were solved by this product?
We had prior experience of using a survey maker tool provided by a startup. But the questions were restricted to simple Multiple Choice Questions (MCQs). That’s when we found ProProfs Survey Maker that had a wide range of question options. With this, we have come up with a variety of questions to understand our customer feedback. ProProfs Survey Maker turned out to be a savior that helped us better connect with our customers.
Are you a current user of this product?