Home/Survey/ User Feedback Software/ProProfs Survey Maker
Updated on: January 27, 2021
What is ProProfs Survey Maker ?
ProProfs Survey Maker - Survey/ User Feedback Software : SaaSworthy.com
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88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ProProfs Survey Maker

Create Online Surveys in Minutes
(46 Ratings) Write Review

ProProfs Survey Maker is an Online Survey tool used for creating surveys to improve customer experience on your Brands. It is a secure platform for creating a survey with a template, add video, images, and graphics. Analyze your Survey statistics and reports with a graphical representation of data for an easy Online Marketing of your Brand. It is a questionnaire-based survey and supports on mobiles and tablets and can be shared easily on Social Network Channels. Over 50,000+ surveys are created, enhanced with 5 question types with 4 million respondents.

ProProfs Survey Maker Features Show All Features

ProProfs Survey Maker Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number California, United States / (855) 776-7763
Deployment SaaS/Web/Cloud Category Survey/ User Feedback Software

ProProfs Survey Maker Pricing

Pricing ModelFree Trial , Subscription
Basic
$7 /Month

$7 /month billed Annually or $14 /month billed Monthly

Best for startups looking to get started with online surveys.

Features

  • Unlimited Surveys
  • Unlimited Responses
  • Administrators : 1
  • Customer Support : Basic
  • Integrations : Basic

All Plans Include these features

  • Poll Maker
  • Templates
  • Reports
  • Multilingual Surveys
  • Advanced Features
  • No Advertisements
  • Custom Scoring and Results
  • Branding and Certificate
  • Email Notifications

Professional
$19 /Month

$19 /month billed Annually or $39 /month billed Monthly

Best for small to medium size business aiming to gather feedback through online surveys.

Features

  • Includes features of Basic plan, plus
  • Logo, Branding & Themes
  • Survey Scoring
  • Branching and Skip Logic
  • Accept File Uploads
  • Includes features of All plan
Business
$69 /Month

$69 /month billed Annually or $139 /month billed Monthly

Best for medium to large size businesses that need an administrator to oversee survey operations.

Features

  • Includes features of Professional plan, plus
  • Quiz Maker Team : $79 /month value
  • Net Promoter Score
  • In-App Survey
  • Sidebar Forms
  • Popup Survey
  • Advanced Reporting Tools
  • SSO
  • Offline Authoring with Excel
  • Notifications and Report Sharing
  • White Label
  • Unlimited Private User Accounts
  • Unlimited Groups and Classroom
  • Customer Support : Advanced
  • Integrations : Advanced
  • Includes features of All plan
Enterprise
$199 /Month

$199 /month billed Annually or $299 /month billed Monthly

Best for large businesses that need multiple administrators and advanced features like unlimited storage.

Features

  • Includes features of Business plan, plus
  • Administrators : Unlimited
  • Quiz Maker Business : $139 /month value
  • Organizational Data oversight, security and ownership
  • Organization-wide collaboration
  • Centrally-managed enterprise
  • Customer Support : Premium
  • Integrations : Premium
  • Includes features of All plan
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Disclaimer: The pricing details were last updated on 24/09/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

ProProfs Survey Maker FAQs

ProProfs Survey Maker is Survey/ User Feedback Software. ProProfs Survey Maker offers the following functionalities:

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Online Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Support Audio / Images / Video
  • Survey Templates
  • Skip Logic

Learn more about ProProfs Survey Maker features.

The pricing for ProProfs Survey Maker starts at $7.00 per month. ProProfs Survey Maker has 4 different plans:

  • Basic at $7.00 per month.
  • Professional at $19.00 per month.
  • Business at $69.00 per month.
  • Enterprise at $199.00 per month.

No, ProProfs Survey Maker does not offer a free plan.

Learn more about ProProfs Survey Maker pricing.

No, ProProfs Survey Maker does not provide API.

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ProProfs Survey Maker Reviews

OVERALL RATING
4.5
Based on 46 Rating(s)
Rating Distribution
  • 41.5 %
  • 34.1 %
  • 7.3 %
  • 0 %
  • 0 %
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Anonymous ReviewerSource : financesonline.com
(Reviewed on 10 December 2020)
Tool with Versatile Question Types

PROS & CONS

What are the best aspects of this product?

We were looking for a survey maker tool with a variety of question types. After considering numerous recommendations, we chose ProProfs Survey Maker. For over a month, we have been using this tool to create numerous question types like rating scale question, Net Promoter Score question, ranking type question, and so on. In fact, we're amazed to see a wide range of 20 question types. Be it any type of survey, you can customize the survey questions based on your requirements. Overall, it has been a good time using the ProProfs Survey Maker tool.

What aspects are problematic or could work better?

So far, there have been no significant issues. Specific minor issues cropped up, but the customer support team promptly solved it.

What specific problems in your company were solved by this product?

We had prior experience of using a survey maker tool provided by a startup. But the questions were restricted to simple Multiple Choice Questions (MCQs). That’s when we found ProProfs Survey Maker that had a wide range of question options. With this, we have come up with a variety of questions to understand our customer feedback. ProProfs Survey Maker turned out to be a savior that helped us better connect with our customers.

Are you a current user of this product?

No

...more
Jordin MSource : g2crowd.com
(Reviewed on 26 August 2020)
"ProProfs for Reputable Surveys"

What do you like best?

ProProfs is an accurate, affordable, and long lasting survey application.

What do you dislike?

ProProfs should be compatible with IOS.

Recommendations to others considering the product:

ProProfs is a tool for transformation.

What problems are you solving with the product? What benefits have you realized?

ProProfs is a program very useful in information or data collection for companies.

...more
LudwigSource : financesonline.com
(Reviewed on 09 August 2020)
We are more efficient with ProProfs

PROS & CONS

What are the best aspects of this product?

ProProfs enables us to create survey forms that match our data collection needs. It helps us find the right words for our questionnaires.

What aspects are problematic or could work better?

I am extremely satisfied with and have found nothing to dislike about ProProfs so far.

What specific problems in your company were solved by this product?

This makes the process of collecting information about our client’s marketing needs easier.

Are you a current user of this product?

No

...more
Anonymous ReviewerSource : financesonline.com
(Reviewed on 22 July 2020)
Perfect for Creating and Customizing Surveys

PROS & CONS

What are the best aspects of this product?

ProProfs Survey Maker made it extremely easy for us to build surveys, customize them, and share with a larger audience. Its set of beautiful templates and various survey questions were tremendously helpful in creating the right surveys for a specific audience. We could also add branching and scoring logic to surveys so that our respondents get a personalized experience. The best part about the tool is the various question types it offers - multiple choice, checkbox, rating scale, and many more. All in all, I had a wonderful experience using this tool.

What aspects are problematic or could work better?

Nothing specific. Just a few glitches appeared, but they were so basic that we could solve them on our own.

What specific problems in your company were solved by this product?

Capturing customer feedback via surveys wasn’t new to us. All we wanted was a tool that could revamp the entire process of survey creation. ProProfs Survey Maker was just the right fit. From creating surveys to customizing and sharing them with customers, it made it super easy for us to understand customer concerns and resolve them on time.

Are you a current user of this product?

No

...more
User in Broadcast MediaSource : g2crowd.com
(Reviewed on 16 July 2020)
"Very good platform. No complaints here."

What do you like best?

The layout is very flexible and simple to navigate. I love the net promoter score measurements as well. This really has helped the business grow phenomenally

What do you dislike?

Really no complaints. The mobile configuration of the website is slightly different than the website for desktop layout. However, both are still good! I think the social media integrations are not really needed. Nevertheless, they are good to have if one wants to share their metrics for promotional purposes.

Recommendations to others considering the product:

I think this platform is the best on the market. It really is like having a quality assurance department all in one.

What problems are you solving with the product? What benefits have you realized?

I’m able to measure my KPI’s in an organized manner. I also can measure conversion metrics very well for online sales. The quiz maker is awesome! I think I love how intuitive it is and really good to build a track able performance scale.

...more
User in E-LearningSource : g2crowd.com
(Reviewed on 29 June 2020)
"Easy,free and versatile"

What do you like best?

I like the fact that you can link your profile to various accounts i.e. google, hotmail to login.I like that I can get helpful tips via a youtube tutorial or just click and get started.There are six types of surveys that I can create and distribute via email, embed on my website via app . My survey can be consist of one or many questions. I especially appreciate the survey templates as a quick go to.I like that even as a free member my surveys are unlimited.

What do you dislike?

I dislike that I cant receive email notifications from respondents in the free version.

What problems are you solving with the product? What benefits have you realized?

I can collect data in an efficient manner.So I can plan my lessons. It allows my students to have real life experience with technology for projects etc.

...more
GEORGE DSource : g2crowd.com
(Reviewed on 23 April 2020)
"ProProfs Review"

What do you like best?

It's a great fit to make great survey questionaires and inquiries about certain subjects that applied to different brands and companies...no matter what product...the software is easily attainable to words and phrases

What do you dislike?

There is nothing I dislike about this software

Recommendations to others considering the product:

Very good survey short cut writer and reviewer

What problems are you solving with the product? What benefits have you realized?

To get a good insight on what beneficial and no benefits to certain companies and their brand without having to provide longer ways to files and documents encrypted for surveys

...more
User in ConstructionSource : g2crowd.com
(Reviewed on 25 October 2019)
"ProProfs Survey Maker"

What do you like best?

it can be used in businesses when a company is trying to monitor/measure the customer satisfaction or needs

What do you dislike?

none because it is helping to businesses and customers

Recommendations to others considering the product:

as business in needed to know if customers are happy or not,you can use proProfs Survey Maker

What problems are you solving with the product? What benefits have you realized?

none

...more
Administrator in Computer SoftwareSource : g2crowd.com
(Reviewed on 22 October 2019)
"Best Survey maker tool. I've ever used"

What do you like best?

This tool is very nicely built, as it helps users to get survery directly amd get the results on real time basis.

What do you dislike?

The thing I dislike is. Trial period is of 15 days only. Please make it more for usersm

Recommendations to others considering the product:

This is the best tool. I've ever seen but the trial period is less.

What problems are you solving with the product? What benefits have you realized?

Proprofs survey maker had solved our main problem of that is we want to take after work surevey from clients and this tool solved this for us.

...more
Anonymous ReviewerSource : financesonline.com
(Reviewed on 08 April 2019)
Awesome Survey tool to know customers bette

PROS & CONS

What are the best aspects of this product?

Besides helping us with creating awesome surveys, the software provided a comprehensive report that enabled us to interpret the survey results. Thanks to the reports, we could actually analyze the data and get a holistic picture of what the respondents think about our product. Another thing that I loved about this software is the various options it provides to make the survey attractive. We could include images and videos in the survey just to keep the respondents engaged.

What aspects are problematic or could work better?

I didn’t find any major issue with the software, but yes, its user interface can be improved for a better experience.

What specific problems in your company were solved by this product?

We had recently launched a product and wanted to know about the experience our customers had while using it. The software helped us create an impactful product-specific survey for our clients and provided us with insightful reports. We got a peek into what our customers think about the product, the issues they are facing, the suggestions they have for its improvement, etc. These details were of tremendous help in bringing significant improvements in our product.

Are you a current user of this product?

No

...more
Read All Reviews

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