SurveyLab

About SurveyLab

SurveyLab is a professional, easy-to-use questionnaire software and online survey tool designed to offer research-based inputs on customer experience, employee insights, market research and digital engagements. You can use SurveyLab to gain meaningful information of any one or all of these aspects of business operations. The software can be integrated with your business site, facilitating automation of research and reporting workflow. The multiple devices and multi-language features of this software allow maximum outreach for every survey. SurveyLab also offers dedicated customer support that can be tailored to your specific needs, allowing a seamless run of surveys and questionnaires. It is the perfect research tools for big corporations, small companies as well as individual professionals.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $40.0. Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

60%
Reviews

85%
Momentum

62%
Popularity

81%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)
Freelancers

API Support

Available

Modes of Support

Business Hours, Online

SurveyLab Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Starter $40.00 $49.00 per month

$490 billed Yearly

Good for start. Basic survey functionality.

Features

Multichannel surveys
Survey logic
CSV, Excel export
NPS, CSAT, CES
Report filters
Survey themes
1000 responses / month

Advanced $82.00 $99.00 per month

$990 billed Yearly

For small companies. Enhanced survey functionality.

Features

Includes features of Starter plan, plus
Data trends
SPSS export
Piping
Metrics
Answer choice rotation
Multilanguage surveys
2500 responses / month

Professional $207.00 $249.00 per month

$2490 billed Yearly

For professionals and mid-size companies. Teamwork.

Features

Includes features of Advanced plan, plus
Advanced survey logic
Offline responses
Mobile app
Support module
Quotas
Question and pages rotation
Cross tab reports
Dashboards
3 users

Enterprise Custom

For big companies and demanding users.

Features

Includes features of Professional plan, plus
Widgets
360 surveys
Online survey panel
API & integration
White label
On-demand development
On-premise
5+ users
Dedicated support
SLA

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 26/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about SurveyLab Pricing.

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SurveyLab Reviews

User Rating

4.8/5 (Based on 115 Ratings)

Ratings Distribution

Excellent
77.4%
Very Good
21.7%
Average
0.9%
Poor
0%
Terrible
0%

Do You Use SurveyLab?

Write a Review

Review Summary

Users praise MySurveyLab for its user-friendly interface, comprehensive features, and excellent customer support. It is lauded for its ease of use, even for those with limited technical expertise. Survey creation is a breeze with its intuitive drag-and-drop interface and extensive template library. Users appreciate the wide range of question types, customization options, and the ability to conduct surveys in multiple languages. Customer support is responsive and helpful, ensuring a smooth experience. While some users mention occasional glitches, the overall sentiment is overwhelmingly positive, highlighting MySurveyLab as a reliable and user-centric survey solution.

Pros

Easy to use interface for survey creation and analysis.
Extensive library of templates and question types to choose from.
Advanced features like skip logic and branching for complex surveys.
Analytics dashboard with realtime insights and reporting.

Cons

Limited customization options for surveys and reports could be a disadvantage in certain cases.
Some users have reported occasional system glitches and bugs.
The free version has limited features and storage, may not be suitable for largescale surveys.
Customer support could be more responsive and proactive.