SurveyLab

About SurveyLab

SurveyLab is a professional, easy-to-use questionnaire software and online survey tool designed to offer research-based inputs on customer experience, employee insights, market research and digital engagements. You can use SurveyLab to gain meaningful information of any one or all of these aspects of business operations. The software can be integrated with your business site, facilitating automation of research and reporting workflow. The multiple devices and multi-language features of this software allow maximum outreach for every survey. SurveyLab also offers dedicated customer support that can be tailored to your specific needs, allowing a seamless run of surveys and questionnaires. It is the perfect research tools for big corporations, small companies as well as individual professionals.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $40.00. Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

89%
Momentum

69%
Popularity

82%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)
Freelancers

API Support

Available

Modes of Support

Business Hours, Online

SurveyLab Features

Show Feature Explanation

NPS Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%

Web Widget Survey

Survey widgets that can be attached to your web page

Web Pop-up Survey

Often referred to as an on-site or on-page survey that helps you take feedback of your website visitors.

SMS Surveys

A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate

Email Surveys

Helps to distribute a survey questionnaire to respondents and collect feedback via email

Survey Builder

Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor

Employee NPS

Helps to measure employee engagement and loyalty towards a business

Customer NPS

Helps to track customer loyalty towards a specific brand or service

Offline Survey

Allows users to complete the survey responses without requiring an internet connection.

Pulse Surveys

Helps managers to measure employee satisfaction and health of the company on a time-to-time basis

Anonymous Feedback

Allows collecting feedback securely in a private manner by hiding the identity of the person

Text Analytics

Improves customer engagement by analyzing the available text data

Third-party Integration

Offers synchronization with third-party applications

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Polls (Voting)

Helps to discover critical data by asking the participants questions concerning the webinar

Email Marketing

Helps to do email marketing and customizes emails to make a good impression to audiences

Feedback Management

Assists in managing the feedback provided or received after accomplishing an assigned task

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Predictive Analysis

Predicts customer behaviour and emerging trends based on real-time conversations

Multi-language Support

Available in multiple languages to support global customers

Skip Logic

It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video

Includes audio/ video/ images into the survey questionnaires to make it interactive

Site Intercept Survey

Captures value from your website visitors with targeted, engaging messages

Question Library

Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Question Branching

Allows respondents to screen questions and give answer to the relevant questions only

Mobile Survey

A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Kiosk Survey

This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Data Analysis Tools

Analyze feedbacks collected from both structured and unstructured sources in real-time

Custom Survey URLs

Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

SurveyLab Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Starter $40.00 $49.00 per month

$490 billed Yearly

Good for start. Basic survey functionality.

Features

Multichannel surveys
Survey logic
CSV, Excel export
NPS, CSAT, CES
Report filters
Survey themes
1000 responses / month

Advanced $82.00 $99.00 per month

$990 billed Yearly

For small companies. Enhanced survey functionality.

Features

Includes features of Starter plan, plus
Data trends
SPSS export
Piping
Metrics
Answer choice rotation
Multilanguage surveys
2500 responses / month

Professional $207.00 $249.00 per month

$2490 billed Yearly

For professionals and mid-size companies. Teamwork.

Features

Includes features of Advanced plan, plus
Advanced survey logic
Offline responses
Mobile app
Support module
Quotas
Question and pages rotation
Cross tab reports
Dashboards
3 users

Enterprise Custom

For big companies and demanding users.

Features

Includes features of Professional plan, plus
Widgets
360 surveys
Online survey panel
API & integration
White label
On-demand development
On-premise
5+ users
Dedicated support
SLA

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 26/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about SurveyLab Pricing

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SurveyLab Reviews

User Rating

4.7/5 (Based on 86 Ratings)

Rating Distribution

Excellent
72.1%
Very Good
26.7%
Average
1.2%
Poor
0%
Terrible
0%

Do You Use SurveyLab?

Write a Review

Review Summary

Users praise MySurveyLab for its user-friendly interface, comprehensive features, and excellent customer support. It is lauded for its ease of use, even for those with limited technical expertise. Survey creation is a breeze with its intuitive drag-and-drop interface and extensive template library. Users appreciate the wide range of question types, customization options, and the ability to conduct surveys in multiple languages. Customer support is responsive and helpful, ensuring a smooth experience. While some users mention occasional glitches, the overall sentiment is overwhelmingly positive, highlighting MySurveyLab as a reliable and user-centric survey solution.