Home/NPS Software/Customer.guru
Updated on: July 7, 2022

What is Customer.guru ?

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Customer.guru - NPS Software
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Customer.guru

Track your customer experience with Customer.guru
(30 Ratings) Write Review

Customer.guru is an intuitive Net Promoter Score tracker for E-shops and SAAS businesses. 10000+ brands use this platform to track segmented customer satisfaction. With Customer.guru a company can receive 100x more responses than the conventional surveys. According to statistics, only 3% to 5% of customers generally respond to a conventional survey. Unlike that, Customer.guru provides smart follow-ups and a super simple survey layout that can be used to optimise surveys and generate 40% to 60% response rates. With the automatically generated reports of this platform, based on the products ordered, the date of purchase, the number of orders placed, their geographical location and more, e-shops can monitor the satisfaction levels of individual customers. Also, Customer.guru helps businesses to increase conversion rates of their landing pages by embedding positive reviews. This platform’s advanced machine learning algorithms are capable of analysing the textual part of the responses that a shop gets. Thus allowing business owners to spot trends and identify potential issues on the go. Further, Customer.guru also helps individual businesses with the delivery rates, open rates, unsubscribe rates, click-through rates and bounce rates in real-time.

Customer.guru Features Show All Features

Customer.guru Technical details

Support Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Prague, Czech Republic
Deployment SaaS/Web/Cloud Category NPS Software

Customer.guru Pricing

Pricing ModelFree Trial , Subscription , Quotation Based
Hobbyist
$50 /Month

Features

  • 1,000 customers per month
  • Single NPS survey
Small Business
$150 /Month

Features

  • 5,000 customers per month
  • 3 NPS surveys
  • Custom FROM domain
Advanced
$250 /Month

Features

  • 10,000 customers per month
  • Unlimited NPS surveys
  • Custom FROM domain
  • Use your own SMTP servers
  • Priority support
  • Data import concierge
Enterprise
Custom

The software offers Enterprise pricing plan on basis of request.

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Disclaimer: The pricing details were last updated on 17/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Customer.guru pricing.

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ClearlyRated
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Customer.guru vs SurveyLegend

Videos on Customer.guru

Introduction to Customer.guru
Introduction to Customer.guru
Measure Net Promoter Score using Customer.guru
Track Net Promoter Score with Customer.guru

Customer.guru FAQs

Customer.guru is NPS Software. Customer.guru offers the following functionalities:

  • Web Widget Survey
  • Web Pop-up Survey
  • Email Surveys
  • Survey Builder
  • Customer NPS
  • Third-party Integration
  • Reporting (Analytics)
  • Email Marketing
  • Feedback Management
  • Sentiment Analysis
  • Predictive Analysis
  • Multi-language Support
  • Site Intercept Survey
  • Mobile Survey
  • Data Analysis Tools
  • Custom Survey URLs

Learn more about Customer.guru features.

Yes, Customer.guru provides API.

Customers

Orange
Orange
Cisco
Cisco
Apple
Apple
Intel
Intel
Amazom
Amazom
Panasonic
Panasonic
IBM
IBM
ebay
ebay
Samsung
Samsung
Salesforce
Salesforce

Customer.guru Integration

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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com