FeedbackLink

About FeedbackLink

FeedbackLink software is a platform used to collect reviews and customer feedback with a feedback link. Set up custom survey questions for customers to route complaints to the channels. The NPS is a score to measure the customer loyalty to automate business workflows. Small, Medium companies make use of the software.

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Pricing

Free Trial Available
Starts at $15.0. Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

89%
Reviews

60%
Momentum

62%
Popularity

70%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Modes of Support

Online

FeedbackLink Features

Show Feature Explanation

Show Missing Features

NPS Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

89%

Web Widget Survey

Survey widgets that can be attached to your web page

SMS Surveys

A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate

Email Surveys

Helps to distribute a survey questionnaire to respondents and collect feedback via email

Survey Builder

Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor

Customer NPS

Helps to track customer loyalty towards a specific brand or service

Text Analytics

Improves customer engagement by analyzing the available text data

Third-party Integration

Offers synchronization with third-party applications

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Polls (Voting)

Helps to discover critical data by asking the participants questions concerning the webinar

Email Marketing

Helps to do email marketing and customizes emails to make a good impression to audiences

Feedback Management

Assists in managing the feedback provided or received after accomplishing an assigned task

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Predictive Analysis

Predicts customer behaviour and emerging trends based on real-time conversations

Data Analysis Tools

Analyze feedbacks collected from both structured and unstructured sources in real-time

Custom Survey URLs

Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Web Pop-up Survey

Often referred to as an on-site or on-page survey that helps you take feedback of your website visitors.

Employee NPS

Helps to measure employee engagement and loyalty towards a business

Offline Survey

Allows users to complete the survey responses without requiring an internet connection.

Pulse Surveys

Helps managers to measure employee satisfaction and health of the company on a time-to-time basis

Anonymous Feedback

Allows collecting feedback securely in a private manner by hiding the identity of the person

Multi-language Support

Available in multiple languages to support global customers

Skip Logic

It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video

Includes audio/ video/ images into the survey questionnaires to make it interactive

Site Intercept Survey

Captures value from your website visitors with targeted, engaging messages

Question Library

Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Question Branching

Allows respondents to screen questions and give answer to the relevant questions only

Mobile Survey

A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Kiosk Survey

This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

FeedbackLink Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Learn $15.00 $15.00 per month

Features

1 Business location (1 Feedback link)
Send 500 email invites/month
50 Text (SMS) credits/month
Check for new reviews every week
10,000 widget page views
Max 250 feedback responses/month

Engage $39.00 $39.00 per month

Features

Up to 5 different locations
Send 5,000 email invites/month
500 Text (SMS) credits/month
Check for new reviews every day
Automatically send review/feedback invites (integrations)
100,000 widget page views
Unlimited Feedback Responses
Invite collaborators
No FeedbackLink logo

Soar $299.00 $299.00 per month

Features

Up to 30 different locations
Send 20,000 email invites/month
5,000 Text (SMS) credits/month
Check for new reviews twice a day
Automatically send review/feedback invites (integrations)
2,000,000 widget page views
Unlimited Feedback Responses
Invite collaborators
No FeedbackLink logo
Custom web address/domain

Enterprise Custom

The software offers Enterprise pricing plan on basis of request.

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 02/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about FeedbackLink Pricing.