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Showing 41 - 60 of 77 Products
EasyCSM logo
Reduce the number of cancellations and the amount of churn Write a Review
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What is EasyCSM and how does it work?

EasyCSM is a platform for offboarding that can be customized to develop a smart cancellation screen with no coding. It enables you to make each step specific to your business and the design your own to match your company's identity. With EasyCSM, you can incorporate code snippets into your application and all upgrades and maintenance will be handled by their team. In the offboarding process, you can keep track of specifics and use the information to reduce churn. You can reduce cancellations by providing them the appropriate offer at the right moment. You can allow EasyCSM to manage your cancellation processes so that your developers can focus on developing new features. You can set up alerts for when a client churns or is thinking about churning. You can examine the churning consumers to see if there are any patterns and create reports quickly and easily to keep stakeholders informed. Additionally, you can change the copy, the design, and the flow to see how healthy your consumer base is using the Easy CSM platform.

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EasyCSM Pricing

  • Free Trial Available
  • Starts at $49.00.
Crewcharge logo
Show your customers why you're amazing Write a Review
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What is Crewcharge and how does it work?

Crewcharge is an all-in-one customer success platform for SaaS companies, helping companies deep dive into their customer behavior and build personalized marketing workflows. Crewcharge understands that every customer is different and therefore helps you to build personalized marketing workflows based on customer actions.It claims to achieve 10X customer retention with targeted marketing. Crewcharge educates your customers on why/how they should be using your product, identifies and turns your super customers into your promoters, and makes your marketing data driven. Crewcharge analyzes customer behavior, automates actions and collects feedback. Provides a cookie-free solution to track your customer behavior; privacy-first approach with extreme flexibility. Product analytics tools like Google Analytics tell you how many people are using a feature; customer analytics tells you which customer is able to achieve success. Crewcharge has over 50 high conversion workflow templates to get you started. They offer several email templates to ask for feedback from your customers at the right time. Crewcharge has become an all- in-one dashboard to deploy retention strategies for many data-driven companies like 31GoSchedule, itbaza.io, economize.cloud.

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Crewcharge Pricing

  • Free Trial Available
  • Starts at $49.00. Offers Custom plan.
RetentionEngine logo
Reduce voluntary churn and win your customers back Write a Review
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What is RetentionEngine and how does it work?

RetentionEngine is a customer service monitoring software that helps companies to learn why their customers are cancelling product orders and implement personalised actions accordingly. It is a no-code software, making it easy for users to create cancel flow quickly. RetentionEngine uses state of the art AI, through which users can learn what works and then optimise on the go. The software assists users to cut voluntary churn by up to 47% and improve reactivations by up to 5 times. With RetentionEngine, users can create a dynamic cancel flow to capture insights on why their customers are cancelling. The cancel flow also helps users to retain these customers as well as reactivate former customers. In addition, to win cancelling customers back, RetentionEngine allows companies to deliver personalised treatments depending on the reasons for cancellation. These personalised treatments include one-click offers, product/tier swapping, discounts, reminders of what they are going to lose after cancellation and video messages.

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RetentionEngine Pricing

  • Free Trial Available
  • Starts at $19.00.
Simpu logo
Built to empower teams Write a Review
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What is Simpu and how does it work?

Simpu is the all-in-one communication platform for teams' and customer interaction needs from email, social media, SMS to Live chat. Unify all communication channels, automate workflow, and deliver better customer support and precision marketing all from a single dashboard.

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Simpu Pricing

  • Free Trial Not Available
  • Starts at $6.00. Offers Free-forever and Custom plan.
Churn360 logo
Platform to Retain & Expand Customers Write a Review
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What is Churn360 and how does it work?

AI-Powered customer success platform that helps B2B SaaS companies turn data into actionable insights to reduce churn. Integrate with all third-party softwares that business use to provide a single dashboard view for a customer.

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Churn360 Pricing

  • Free Trial Not Available
  • Starts at $79.00.
Angora logo
Improve sales by analysing the loopholes Write a Review
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What is Angora and how does it work?

Angora is a robust product analysis platform that helps brands to get a comprehensive view of their customer behaviour. Monitoring any business platform, in particular, the software can provide a huge amount of valuable customer data in real-time. Angora also enables organisations and brands to segment their users within Customer Loyalty Grids so that the marketing team can concentrate on specific customer needs. Besides adding real-time visibility, the system also helps businesses get a detailed analysis of individual platforms and detect out weak areas that are responsible for drop-offs. The platform improves data-driven planning as it is equipped to make the most use of incoming data. Angora is particularly useful to reduce churn and ensure customer loyalty, besides offering proper direction to the development team's efforts in identifying and improving the weak areas within their business. In addition, Angora is capable of analysing multiple business metrics, providing real-time insights that promote seamless customer interaction with app pages. Ultimately, it also helps businesses to boost sales by helping them fulfil the personalised engagement criteria of the end clients.

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Angora Pricing

  • Free Trial Not Available
  • Starts at $250.00. Offers Free-forever plan.
Freshdesk Customer Success logo
A complete solution to win customers Write a Review
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What is Freshdesk Customer Success and how does it work?

Freshdesk Customer Success is a customer success management software that helps software and subscription companies to prevent customer churn and strengthen customer relationships. The platform offers complete visibility into customers’ subscription metrics with the help of proactive workflows for renewals, onboarding and other tasks. Freshdesk Customer Success automatically alerts users about the available opportunities for finding and retaining customers. It also helps users convert more upsells, cross-sells and trials. With this software, companies can quickly understand the reason why their customers are churning. They can get an early warning about the customer churn and successfully manage renewals in real-time. By offering customers’ metrics, Freshdesk Customer Success software enables users to engage and intervene with the right customers and achieve the best business outcomes for the users and customers. In this way, the software enables users to easily manage important milestones in their customer lifecycle, which ultimately helps them to reduce customer churn and improve customer value.

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Freshdesk Customer Success Pricing

  • Free Trial Not Available
  • Starts at $79.00.
Vockam logo
Customer Obsessed Key Account Management Write a Review
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What is Vockam and how does it work?

Customer is one of the most important elements of today’s Key Account Management (KAM) landscape. Vockam is tool to help better business relationships can be developed.

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Vockam Pricing

  • Free Trial Not Available
  • Vockam Offers Custom plan.
Centriam logo
Optimized customer base management software Write a Review
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What is Centriam and how does it work?

Centriam is an enterprise customer success platform that helps retention-focused B2C companies reduce churn and optimize customer base management.

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Centriam Pricing

  • Free Trial Not Available
  • Centriam Offers Custom plan.
Erxes XM for SaaS logo
All-in-One Customer Engagement Platform Write a Review
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What is Erxes XM for SaaS and how does it work?

Erxes Experience Management for SaaS (XM for SaaS) enables software-as-a-service companies to transform customer experiences through an integrated solution tailored to their unique needs. By consolidating multiple communication channels into one platform it streamlines conversation routing so inquiries reach the appropriate teams. Powerful segmentation tools help create personalized campaigns with relevant, targeted messaging to strengthen customer relationships over time. With XM for SaaS, SaaS providers can remove friction across the customer journey by establishing a robust digital help desk. This includes efficient customer query management capabilities, an online client portal for self-service, and a product roadmap displaying planned enhancements. Together, these features help address client requests quickly while setting clear expectations. By leveraging analytics around customer engagement, companies gain actionable insights to refine experiences continually. XM for SaaS aims to drive customer satisfaction, increase retention, and support business growth through a combination of seamless technology integration, impactful self-service options, and proactive experience management. With dedicated SaaS expertise, the solution is purpose-built to help software companies deliver meaningful interactions at every touchpoint.

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Erxes XM for SaaS Pricing

  • Free Trial Not Available
  • Starts at $49.00. Offers Free-forever plan.
SuccessBoard logo
Retain & Grow Customers Better Write a Review
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What is SuccessBoard and how does it work?

SuccessBoard is the perfect tool for any business looking to maximize customer retention, satisfaction, and growth. With all necessary customer information in a single source of truth, they can quickly and easily gather the data they need to boost customer loyalty and growth. It's also the perfect automation and AI tool that can help they find insights in customer data that would have otherwise been hidden. SuccessBoard integrates with all their systems to provide a complete 360-degree view of their customers. This makes it easy to get an overview of all customer activity, including buying history, communication records, and preferences. This helps they to create targeted marketing campaigns, as well as service and product options that respond to individual customer needs. And with AI-driven insights, they can easily make the decisions and adjust strategies to keep customers coming back. They can also take advantage of SuccessBoard’s automated processes to streamline customer service, saving time and hassle. SuccessBoard is a next generation customer platform that is helping to transform the way businesses interact with their customers. It's the perfect tool for any business that wants to maximize customer retention, satisfaction, and growth.

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SuccessBoard Pricing

  • Free Trial Not Available
  • Starts at $49.00. Offers Free-forever and Custom plan.
Parlor logo
Collaborate with customers to intensify Products Write a Review
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What is Parlor and how does it work?

Parlor is a comprehensive feedback management platform for growing SaaS product teams who care about their users. With Parlor, product teams can announce product ideas to users, conduct surveys to gain actionable user feedback, measure reactions, and work extensively on improving the product. This platform allows your teams to segment users and do a cohort study to measure their engagement and build a passionate community around your product. With customer collaboration, product teams save time by validating ideas and build potential features that matter most to their users. Parlor allows creating prototypes and conducts surveys by integrating with popular apps like InVision, Marvel, Figma, Balsamiq, Dribbble, Survey Monkey, Survey Gizmo, or Typeform.

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Parlor Pricing

  • Free Trial Not Available
  • Starts at $500.00. Offers Free-forever plan.
MHC EngageCX logo
Engage Customers with Documents Write a Review
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What is MHC EngageCX and how does it work?

MHC EngageCX software is a platform used to generate documents. The software offers tools to send your communications and automate workflows in minutes. Collaborate with teams to capture customer’s attention via Omnichannel Communications. Create documents with interactive data analytics to measure business. Marketers, Small and Medium companies make use of the software.

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MHC EngageCX Pricing

  • Free Trial Not Available
  • MHC EngageCX Offers Custom plan.
CustomerLobby logo
Stop Wasting Money on Marketing Write a Review
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What is CustomerLobby and how does it work?

Customer Lobby gets more customers so business make more money. It know what strategies work in HVAC marketing, plumbing marketing, carpet cleaner marketing, and more.

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CustomerLobby Pricing

  • Free Trial Not Available
  • Starts at $299.00.
Empathy Logic logo
Marketing Technology Partner Write a Review
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What is Empathy Logic and how does it work?

Empathy Logic is an independent customer data integration and marketing automation SaaS solution provider. The Empathy Logic Cloud (ELC) data exchange integrates our Client’s Customer and Prospect ERP and SaaS Application data to achieve true lifecycle marketing.

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Empathy Logic Pricing

  • Free Trial Not Available
  • Empathy Logic Offers Custom plan.
ZapScale logo
Slash Churn, Scale Retention, Supercharge Upsell Write a Review
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What is ZapScale and how does it work?

Open SaaS product and ZapScale’s Chrome extension on the side. Run the use case on product. ZapScale records the use case steps right from product. Now, get the use case outcomes every time users take the same action.

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ZapScale Pricing

  • Free Trial Not Available
  • ZapScale Offers Custom plan.
Dock logo
Manage the customer relationship Write a Review
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What is Dock and how does it work?

Dock organizes everything in one workspace for prospects and customers.Manage the customer lifecycle and get engagement analytics along the way. Stop using that spreadsheet. Instead, build a collaborative mutual action plan with customers - share status, align due dates, assign tasks, leave comments and upload files.

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Dock Pricing

  • Free Trial Available
  • Starts at $29.00.
Volie logo
Rethink the way manage Write a Review
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What is Volie and how does it work?

Volie plans the entire day so BDC managers can focus on what matters most, building value into operations. Volie is automotive software made for dealerships. The BDC Engine that allows to rethink the way manage customer communications for sales and service BDC's. The only BDC platform made specifically for automotive. Volie provides the 3 things BDC needs to be profitable all in one place: Data Management, Campaign Management and Communication Management.

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Volie Pricing

  • Free Trial Not Available
  • Volie Offers Custom plan.
Cami.ai logo
Customer Success Software That Scales Write a Review
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What is Cami.ai and how does it work?

Cami.ai is designed to help build and maintain consistent revenue. Cami.AI leverages Machine Learning and Artificial Intelligence to help bridge the gaps between all the CS stakeholders who interact with the customer, driving stronger CS cycles in onboarding, customer health, adoption, training, retention, and upsells.

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Cami.ai Pricing

  • Free Trial Not Available
  • Cami.ai Offers Custom plan.
2 Steps logo
Synthetic Monitoring with Splunk Write a Review
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What is 2 Steps and how does it work?

2 Steps is an online Customer Journey Analytics Software. Synthetic automation for native mobile applications has been a challenge for organizations. 2 Steps leverages almost a decades worth of expertise in automating mobile applications. Real iOS & Android devices are available to perform complex synthetic workflows with performance data and screencast replay made available in Splunk. Your organization should be deeply concerned with the functionality of any application they release to market.

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2 Steps Pricing

  • Free Trial Not Available
  • 2 Steps Offers Custom plan.

List of Customer Success Software

PRODUCT NAME AGGREGATED RATINGS
EasyCSM EasyCSM 0
Crewcharge Crewcharge 0
RetentionEngine RetentionEngine 0
Simpu Simpu 0
Churn360 Churn360 0
Angora Angora 0
Freshdesk Customer Success Freshdesk Customer Success 0
Vockam Vockam 0
Centriam Centriam 0
Erxes XM for SaaS Erxes XM for SaaS 0

Articles on Customer Success Software

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