Home/CRM Software
Updated on: March 3, 2021

CRM Software

A (Customer Relationship Management) CRM Software helps businesses to manage their relationship with the customers while also providing various tools and features to convert leads into sales. A CRM software is very effective for any business as it brings a number of sales, marketing, and customer-facing functions at one single screen. It also stores details about your customers to help you in handling them better and, thus, ensuring a healthy relationship with your customers.

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Highly Rated CRM Software

The Highly Rated Software award is given to the SaaS products with the highest rating in the past 36 months.

Insightly
#1
100

Insightly is a powerful CRM tool for capturing and managing leads in every aspect of a sales process. Insightly gives you the power of complete contact management and can track the relevant lead information from emails. One can upload files straight from Dropbox, Box, Google Drive, Microsoft... read more

Insightly also won

Copper (ProsperWorks CRM)
#2
86

A productivity tool that comes equipped with several sales features like online CRM, real estate CRM, healthcare CRM, sales forecasting, sales enablement etc. The software is integrated with calendar, docs, google sheets, Gmail, slides, and inbox. It is easy to use and receive a notification every... read more

Copper (ProsperWorks CRM) also won

Apptivo
#3
86

Apptivo Help Desk software can be run on several platforms like Mac, Window, iOS, Android etc. The software is available as cloud-based one and also in SaaS form. Help desk features included are automated routing, SLA or Contract management, knowledge base management and also ticket management. The tool further includes data level access restrictions and email templates. You can create custom views and edit fields, share sections across apps due to the software being highly customizable. Apptivo Help Desk software facilitates resolving tickets faster and on a consistent basis.You can also set strategies to auto-convert customer emails to... read more

Capsule
#4
85

Capsule is an online CRM software that incorporates a simple visual interface into a powerful CRM system. It works towards building a database with vital information of customers available at the user’s fingertip, from tracking sales to keeping a track of all the contacts which essentially gives its users a birds-eye view of everything they need to deliver a more personal experience to their customers. Companies can achieve a higher number in sales with the option to tailor their own pipelines, granting them the complete dashboard which indicates minute details like potential values and where they stand in the pipeline. This makes taking... read more

ForceManager
#5
85

ForceManager is a CRM tool for sales reps, sales teams, and sales managers that drives sales personnel to their goals by giving them the tools they need to perform better without wasting more time on reports. Outside reps can easily manage their accounts and follow-up with prospects directly from their dashboard or mapping system. Based on the analysis of thousands of data points in the CRM, reps receive notices on potential upsells, cross-sells, and unattended clients.

HubSpot CRM
#6
85

A forever-free customer relationship management software that provides solution to all your CRM needs. HubSpot CRM automates the tasks for your sales people which allows more work with less data entry. The interactions are tracked down automatically and a separate visual dashboard displays deals... read more

HubSpot CRM also won

Pipedrive
#7
81

A CRM software built with intuitive interfaces, clean layouts and a simple user experience to help you manage your customer relations efficiently. An easy to customise software, Pipedrive CRM serves you the way you want to, according to your needs. The software is built around sales pipeline... read more

Pipedrive also won

Salesmate
#8
80

Salesmate software comes designed with customer relationship management tasks and contact management software. It can monitor sales pipeline, provide actionable sales insight and automates sales tracking process. The tool can boost email productivity and comes with built-in VoIP calling. In case you need, you will get a quick answer and responsive support through the live chat facility. You can efficiently manage your meetings, appointments, and activities with this software. Managing all leads with a segment filter will be easy. Salesmate provides other functionalities also like chrome extension, call recording facilities, mobile app, host... read more

Zoho CRM
#10
79

Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email... read more

Zoho CRM also won

Salesflare
#11
79

Salesflare is a niche tool for Small Business owners with a business operating with a B2B model and works as a complete CRM tool for them. It provides the data inputs that reps need for their selling so that they can focus more on their core capabilities. It boosts their productivity by automatically assisting them with every follow-up opportunity. Users can collaborate easily over prospects since the tool shows what was discussed with every prospect in past meetings or calls. Salesflare can also plug in with other tools, fitting right into the existing technological ecosystem. Leading apps and platforms that the tool can integrate with... read more

Salesforce
#12
79

An all-in-one customer relations management software that provides excellent features to sell, market and service your products. With the help of its automation and AI features, it lets your support agents solve customer problems faster by using the right tools. Salesforce also helps you in getting... read more

Salesforce also won

Contactually
#13
78

Contactually is an integrated and intelligent CRM tool that is specially designed for real estate professionals. Those who have a broker firm can use the tool to manage their agents to increase the efficiency and eventually lead to higher brokerage. It also works great for individual real estate... read more

Contactually also won

Pipeliner CRM
#14
77

Pipeliner CRM drives exceptional user engagement through its sales-friendly interface. With its uniform navigation and visual approach, users can learn the system quickly which drives high adoption rates and faster ROI. Plus users can easily customize what they see to make the system their own.... read more

Pipeliner CRM also won

Agile CRM
#15
76

Agile CRM is a gamification-driven software that offers excellent customer relationship management functionalities as well. It can provide Marketing, Sales and Service automation in a single platform. The software comes featured with gamification features like collaboration tools, leaderboards or activity tracking and is perfectly suitable for sales. Free version and free trial of the software are available. It comes with three deployment options, which include Cloud, SaaS Web; Mobile - Android Native and Mobile-iOS Native. Besides gamification features, Agile CRM also features web analytics, contact management, telephony, sales tracking,... read more

NetHunt CRM
#16
75

NetHunt is a Gmail CRM for small and medium sized businesses which aims at making your relations as simple as possible. Its live collaboration feature allows all your team members to receive live and instant updates regarding all the changes inside the Records. With NetHunt Cloud feature, you can... read more

NetHunt CRM also won

Streak
#17
74

Streak is a CRM software that’s entirely integrated within your gmail inbox. It relieves you of a number of stress as it brings everything related to your CRM function at one place, i.e. in your inbox. With Streak’s support pipeline, you can get access to the entire support history of the... read more

Streak also won

Nutshell
#18
73

Nutshell is the sneaky powerful CRM and sales automation platform that helps sales teams of all sizes close more deals. Nutshell is the most flexible CRM for sales reps, offering four ways to view and manage your pipeline. List view, a Map view, Chart view, and Board view (drag-and-drop) let you... read more

Nutshell also won

Thryv
#19
72

Thryv is the only all-in-one management software built for small business. Upgrade your contact list into a CRM with detailed insights and a customizable view of your leads and customers. Easily issue estimates and invoices on the go, and get paid faster than ever before. Take control of and... read more

Thryv also won

Nimble
#20
70

Nimble is a complete CRM software with contact management and social relationship features to enhance your customer's experiences. Manage your contacts, view calendar appointments and automate the workflow with social insights to improve your sales. It is a smart CRM for Office 365 and G Suite, and... read more

Nimble also won