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About Convoso

Clara AI Deep Dive with Clara AI

Convoso's cloud-based contact center software converts lead faster. Dramatically increase contact and lead conversion rates with Convoso’s end-to-end contact center software. This predictive dialer with superior recycle logic combined with lead management automation and omnichannel capabilities empower outbound contact centers to move more leads through the funnel faster. With the Virtual Agent, the user can turn aged leads into live transfers. Plus, you’ll benefit from a dedicated Convoso team member to help to master the system and fast track the results.

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Screenshots & Videos

Default Fields
Agent Monitor

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    67%
  • Popularity
    65%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Business Hours, Online
Convoso Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Disclaimer: The pricing details were last updated on 30/06/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Convoso Pricing

Convoso Alternatives

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Convoso Reviews

User Sentiments

User-Friendly Interface, Efficient Auto Dialer, Detailed Reporting, Responsive Customer Support

Occasional System Lag, Call Drops, Audio Issues, Inbound Call Handling

Do You Use Convoso?

Write a Review

Review Summary

The majority of user reviews are very positive, applauding the product's ease of use, powerful features, and excellent customer support. Reviewers appreciate the intuitive user interface, which makes it simple to set up and use, even for those with limited technical expertise. They also highlight the wide range of features, such as call tracking, lead management, and reporting, which help businesses streamline their sales processes and improve their efficiency. Additionally, reviewers consistently praise the exceptional customer support, noting the responsiveness and helpfulness of the support team.

Pros

  • Streamlined communication: Centralizes customer interactions from various channels, providing a unified view of customer conversations.
  • Improved agent efficiency: Automates repetitive tasks, enabling agents to focus on highervalue interactions and improving overall productivity.

Cons

  • Potential data privacy concerns: Handling sensitive customer data requires robust security measures to ensure data protection and privacy.
  • Integration challenges: Integrating with existing systems can be complex and timeconsuming, potentially disrupting ongoing operations.

Convoso Reviews

AI-Generated from the text of User Reviews

Convoso Screenshots

Convoso FAQs

Does Convoso provide API?

Yes, Convoso provides API.

Convoso Contact

Vendor Details

Los Angeles, California

Contact Details

+1 866-787-0157

https://www.convoso.com/

Social Media Handles

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at [email protected]

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