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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is LiveVox and how does it work?
LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance risk.
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User Sentiment
San Francisco, California
Live Since 2000
What is DNC LATAM and how does it work?
DNC LATAM gives outbound teams official Do Not Call list access for Mexico (REPEP/PROFECO), Argentina (No Llame/AAIP) and Colombia (RNE/CRC) via one API or CSV. These are official government registries reached through one API or panel CSV; the US FTC list does not include these numbers. Dated compliance certificates are issued for every scrub. Spain, Australia and Singapore are planned, not live. From $500 USD/mo per country.
Read more79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Cordless and how does it work?
Introducing Cordless Call Centre software has been meticulously crafted for those at the vanguard of customer support. This state-of-the-art platform transcends traditional confines with its AI-driven capabilities and cordless freedom, representing a quantum leap for support teams aiming to harness the full power of telephony without the tether of hardware limitations. Ideal for the dynamic and forward-thinking call centre environment, this software ensures that customer interactions are not just handled but are transformed into valuable insights, thanks to robust AI integration. This translates to enriched customer experiences and optimized outcomes, both human and digital. With formidable flexibility, the Cordless Call Centre seamlessly integrates with a multitude of tools, drawing from vast information reservoirs to deliver tailored support with surgical precision. It elevates service from mere communication to strategic interaction, fostering customer loyalty while empowering agents with real-time data and analytics. Resolute in reliability, the platform pledges unwavering stability amidst the ebb and flow of high-volume call traffic. This commitment is the cornerstone of operations for customer support professionals seeking an undisturbed medium to interface with their clientele. The Cordless Call Centre software emerges as a paramount ally in business growth. It bestows upon its users an intelligent telephony experience, transcending what was once thought possible, hence revolutionizing the realm of customer support.
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Unsure which SaaS tool fits your needs? Let Clara guide you.
SaaSworthy’s own chatbot that helps you find, compare, and choose better in seconds.The Average Cost of a basic Contact Center Operations Software plan is $34 per month.
35% of Contact Center Operations Software offer a Free Trial , while 9% offer a Freemium Model .
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