UpKeep Pricing, Reviews and Features (April 2024)

About UpKeep

UpKeep is a cloud-based, modern asset management and maintenance software which provides a solution to all your asset and inventory needs. It can be conveniently accessed from any gadget including a desktop, mobile app or tablet, from anywhere and at any time. With UpKeep, checking and keeping a track of your asset and inventory lifecycle is brought right at your fingertips, even when on the go. This software lets you make work-orders, receive notifications on completion of work, and even get alerts when machines break down, all while on the move, thereby enabling you in taking prompt and smooth decisions more effectively and efficiently, without wasting time. With great tools and features to utilize and an easy-to-learn interface, UpKeep allows custom building the system as per the team requirements, which makes it very responsive, familiar, user-friendly and cost effective too. With this software, you can now streamline the work performance of every technician and keep everyone on task and on the same page, even on their smartphone.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $45.00. Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

100%
Reviews

100%
Momentum

67%
Popularity

82%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

UpKeep Awards

# 1 Most Worthy Software CMMS Software
Q4 2021

# 1 Highly Rated CMMS Software
Q4 2021

# 1 Fastest Growing Software CMMS Software
Q4 2021

# 1 Most Popular Software CMMS Software
Q4 2021

UpKeep Features

Show Feature Explanation

Show Missing Features

CMMS Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

100%

Technician Management

Tracks and manages technician performances and past records

Inventory Control

Helps manage and maintain inventory and supplies

Key and Lock Management

Tracking the location of locks and keys

Service history tracking

Keeps a record of the history of services performed on assets

Preventive Maintenance

Evaluates assets and ensures they are operating at peak performance

Asset Tracking

Tools a company uses to run its business

Mobile Access

Allows accessing the software and product/service related information from a mobile device

Work Order Management

Helps in managing and organizing work order in a paperless form to streamline workflow

Purchasing

Acquiring goods or services required for the business at minimal cost

UpKeep Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

Community Free

For small businesses that want to streamline work orders, track assets, and move into the digital world.

Features

Data Importing
Work Order Management
Location Management
Asset Management
Inventory Management
Barcode Scanning
Unlimited View-Only Users
Unlimited Vendors
Unlimited Requesters
Push Notifications
Daily Email Digest
Email Notifications
Articles
Training Webinars
Chat Support
Phone Support
Technician Analytics

Starter $45.00 $45.00 per user / month

For small businesses that want to streamline work orders, track assets, and move into the digital world.

Features

Data Importing
Checklists
Work Order Management
Preventive Maintenance
Time and Cost Tracking
Offline Mode
Location Management
Asset Management
Inventory Management
Barcode Scanning
Meter Readings
File Upload
Full Drill-Down Reporting & History : 30 Days
PDF and CSV Exporting
Itemized Time Reporting
User Log-in Reports
Requests Analysis
Parts Consumption Reports
Unlimited View-Only Users
Unlimited Vendors
Unlimited Requesters
Push Notifications
Daily Email Digest
Email Notifications
Articles
Training Webinars
Chat Support
Phone Support
Technician Analytics

Add-ons

1. UpKeep Edge : For all businesses looking for remote condition monitoring and IoT connectivity within UpKeep

Data and temperature readings
Customize and trigger alerts
Track and monitor critical incidents

2. Professional Implementation : For all businesses looking to save time on account implementation with professional set-up services

Data mapping
Data cleaning and formatting
Migration of asset records, inventory, work orders, and more into UpKeep

Professional $75.00 $75.00 per user / month

For small and medium-sized businesses that want advanced reporting around maintenance activities.

Features

Data Importing
Checklists
Work Order Management
Preventive Maintenance
Signature Capture
Time and Cost Tracking
Offline Mode
Request Portal
Location Management
Asset Management
Inventory Management
Barcode Scanning
Meter Readings
File Upload
Full Drill-Down Reporting & History : Full
PDF and CSV Exporting
Itemized Time Reporting
User Log-in Reports
Requests Analysis
Parts Consumption Reports
Unlimited View-Only Users
Unlimited Vendors
Unlimited Requesters
Push Notifications
Daily Email Digest
Email Notifications
Articles
Training Webinars
Chat Support
Phone Support
Technician Analytics

Add-ons

1. UpKeep Edge : For all businesses looking for remote condition monitoring and IoT connectivity within UpKeep

Data and temperature readings
Customize and trigger alerts
Track and monitor critical incidents

2. Professional Implementation : For all businesses looking to save time on account implementation with professional set-up services

Data mapping
Data cleaning and formatting
Migration of asset records, inventory, work orders, and more into UpKeep

Business Plus $120.00 $120.00 per user / month

For businesses that want advanced asset tracking, maintenance scheduling, and reporting with APIs. 5 users minimum.

Features

Data Importing
Checklists
Work Order Management
Preventive Maintenance
Workflow Automation
Signature Capture
Time and Cost Tracking
Offline Mode
Request Portal
Location Management
Asset Management
Inventory Management
Barcode Scanning
Meter Readings
File Upload
Asset Downtime Tracking
Asset Depreciation Tracking
Asset Warranty Tracking
Purchase Orders
Asset Check In/Check Out
Full Drill-Down Reporting & History : Full
PDF and CSV Exporting
Itemized Time Reporting
User Log-in Reports
Requests Analysis
Parts Consumption Reports
Custom Dashboards
Asset Downtime Reports
Equipment Reliability Reports
Multi-site Modules
API Access
Business Integrations
Custom Integrations
Unlimited View-Only Users
Unlimited Vendors
Unlimited Requesters
Push Notifications
Daily Email Digest
Email Notifications
Articles
Training Webinars
Chat Support
Phone Support
Dedicated Customer Success Manager
Implementation & Training
Technician Analytics

Add-ons

1. UpKeep Edge : For all businesses looking for remote condition monitoring and IoT connectivity within UpKeep

Data and temperature readings
Customize and trigger alerts
Track and monitor critical incidents

2. Professional Implementation : For all businesses looking to save time on account implementation with professional set-up services

Data mapping
Data cleaning and formatting
Migration of asset records, inventory, work orders, and more into UpKeep

3. SAP Integration : For enterprises looking to connect UpKeep with SAP

Synchronized communication between UpKeep and SAP ERP (ECC or S4/HANA)
Purchase orders and fulfillment
Accurate parts and inventory counts

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 01/10/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about UpKeep Pricing.

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UpKeep Reviews

User Rating

4.7/5 (Based on 1,358 Ratings)

Ratings Distribution

Excellent
70%
Very Good
26.5%
Average
2.9%
Poor
0.4%
Terrible
0.2%

Do You Use UpKeep?

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Review Summary

Users appreciate UpKeep's user-friendly interface, customizable features, and mobile accessibility. They find it efficient for tracking work orders, managing assets, and scheduling maintenance. The software's ability to integrate with other systems and generate comprehensive reports is also praised. However, some users mention occasional bugs, limited reporting capabilities, and a need for improved customer support. Overall, UpKeep is a well-received maintenance management software, valued for its ease of use, customization options, and integration capabilities.

Pros

Streamlined Maintenance Management: Simplifies work order management, asset tracking, and preventive maintenance scheduling.
Enhanced Efficiency: Automates routine tasks, optimizes resource allocation, and improves technician productivity.

Cons

Steep Learning Curve: Users may face a learning curve when first adopting the platform.
Limited Reporting Capabilities: Some users have reported a lack of advanced reporting features and customization options.

UpKeep User Reviews

AI-Generated from the text of User Reviews