SendSeven is a GDPR-compliant unified customer communication platform that combines a shared team inbox, a multi-channel campaign builder, AI-powered customer support, and a full REST API in one product. It is an official Meta Business Partner, built and hosted in Germany. Eight channels — WhatsApp, SMS, email, Instagram, Facebook Messenger, Live Chat, Telegram, and browser push — flow into a single inbox. Your team assigns conversations, adds notes, tags contacts, and collaborates without switching tools. With WhatsApp Coexistence you connect an existing number without migrating to the Cloud API. The built-in campaign builder sends WhatsApp broadcasts, SMS campaigns, email newsletters, and browser-push notifications to segmented audiences. Schedule, track, and optimize from one dashboard. An AI chatbot learns from your own knowledge base to answer customer questions automatically, with confidence scoring. Four hybrid modes let you control when AI responds and when humans take over, including smart handoff when the bot reaches its limits. For developers, a single REST API covers every channel. Real-time webhooks, detailed docs, native Zapier and n8n integrations, and MCP support for AI agents make integration fast. Pricing is usage-based from €9 per channel/month, with no per-user fees. Invite your whole team, connect unlimited contacts, and pay only for messages sent; inbound messages are always free. A dedicated API-only plan is available, plus a 14-day free trial with 100 test messages and no credit card. All data is processed under GDPR on EU servers in Frankfurt.
Read morePricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Message Catch Up
Helps to view your latest unread messages across board instantly with easeAI Summary
AI-Powered Native SummarizationMessage Scheduling
Set future delivery times for messagesEmojis and Reactions
Built-in visual reactionsGroup Chat
Direct chat between more than two usersSecurity and Encryption
Protect your communications with powerful encryption, ensuring security both end-to-end and during transit.Message History and Archiving
Long-term retention of conversation data.Cross-Platform Access
Available on web, desktop, and mobile platforms.Message Search
Search past conversations using keywords.Direct Message
Private messaging directly between users.Multi-language Support
Available in multiple languages to support global customersExternal User Access
Controlled access for people outside the workspace or organizationVideo Calling
Video calls to allow better discussion and exchange of ideasChannels and Spaces
Public or private spaces for team communication@Mentions
Receive instant alerts for tagged mentions and direct messages.Presence Indicators
Online, offline, away, or busy—status options that keep you connected and in control.Discussion Threads
Helps in ensuring collaboration and exchange of views pertaining to a specific topic through comment postsScreen Sharing
Enables remote participants to see your desktop that allows better collaborationCloud Storage
Provides an online storage space to store dataTransfers/Routing
Pre-Configured Bot
Language Detection
For Sales/Marketing
Chatbot
Automated Responses
Natural Language Processing
Lead Capture
Provides webhooks and integrations to capture lead informationQuery Suggestions
Code-free Development
Augmented Analytics
AI/Machine Learning
Generative AI
AI Copilot
An AI-powered virtual assistant that accomplishes tasks and pursues goals on a user's behalf.Two-way Messaging
Enables recipients to respond and interactBulk SMS Campaigns
Send promotional or transactional messages at scaleMessage Scheduling
Set future delivery times for messagesContent Personalization
Allows dynamic content targeting based on audience dataCRM Integration
Automatically sends and receives the relevant information to the CRM Software that helps in time managementGeo Targeting
Targeting based on location, city, timezone, and countryURL Shortening
Enables you to convert any long URL to an extremely short linkMulti-language Support
Available in multiple languages to support global customersVideo Chat
Make conversations more personal with video calling between your agents and your visitorsTransfers
Transfer of calls from one operator to another with just one clickSend Time Optimization
Helps to find the best sending time to engage with your customerSign Up Forms
Build sign up forms to allow website visitors to join your mailing listPredesigned Email Templates
Provides a library of templates to build an emailEmail Scheduling
Scheduling an email on a specific time or auto-responding to an actionContact List Import
Ability to import contacts from TXT, EXCEL, CSV formats and also can enter manuallyReal-time Email Editor
Helps to view the email while editing at the same timeList Segmentation
Segregates the customers into smaller groups enabling the user to send targeted emailsDrag and Drop Editor
Lets you customize the elements with images, web forms, boxes, tables, etc. by simple drag and drop interfaceAuto-Responders
Ability to send automated emails to the contacts subscribing to the list.Instagram Ads
Has an inbuilt tool to set up an Instagram marketing campaignFacebook Ads
Has an inbuilt tool to set up a Facebook marketing campaignGoogle Remarketing Ads
Allows for retargeting your customers via Google Display Network to increase conversionsAbandoned Cart Email
Sends email to customers who have failed to check out their cart itemsMobile App
Helps your team to stay top on the business everywhereDelivery by Time Zone
Subscribers receive the email at the exact time they are in their timezone.Free Stock Photos
Provides a library of free stock photos for commercial useRSS to Email
Helps users to receive any new updates or the latest news from the websiteClick Map
Allows tracking user click activity and how they interact with emailDocument Library
Central repository to manage your assets like Images, PDF files, etc.,Event Triggered Email
Sends emails to targeted customers based on their activitiesCRM Integration
Automatically sends and receives the relevant information to the CRM Software that helps in time managementLead Capture
Provides webhooks and integrations to capture lead informationIntent Data Tracking
Signals of buying intent from online behaviorAccount Based Marketing
Helps to create personalized buying experiences using marketing and sales teams expertiseMeeting Scheduler
Allows to schedule meetings intuitively and integrated into a calendar, email services, and other productivity appsMulti-channel Messaging
Allows to send push notifications from multiple channels like mobile and webFree Trial
Available
No Credit Card Required, Get Started for Free
Pay as you go $108.00 $9.00 per month
Pay only for what you send.
Scale $2,388.00 $199.00 per month
Business $5,988.00 $499.00 per month
API Only $108.00 $9.00 per month
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
SendSeven in 84 S...
Unified Inbox & C...
Unified Inbox & C...
What is SendSeven?
SendSeven is a GDPR-compliant unified messaging and customer engagement platform for marketing and customer service teams. It brings eight channels (WhatsApp, SMS, email, Instagram, Messenger, Live Chat, Telegram and browser push) into one shared inbox, with campaigns, an AI chatbot and a REST API. Built and hosted in Germany.
What channels does SendSeven support?
Eight channels: WhatsApp Business API, SMS, email, Instagram, Facebook Messenger, Live Chat, Telegram and browser push. Seven are two-way and land in the shared inbox; browser push is for outbound broadcasts.
How much does SendSeven cost?
Usage-based pricing from €9 per channel/month (Pay as you go). Scale is €199/month and Business €499/month for higher volume; API Only starts at €9 per channel/month; Enterprise is custom. No per-user fees, and inbound messages are always free.
Does SendSeven offer a free trial?
Yes — a 14-day free trial with 100 test messages, all features included, and no credit card required.
Does SendSeven have an API?
Yes. A single REST API covers every channel, with real-time webhooks, detailed documentation, native Zapier and n8n integrations, and MCP support for AI agents. A dedicated API-only plan is available.
Is SendSeven GDPR-compliant?
Yes. SendSeven is built and hosted in Germany, with all data processed under GDPR on EU servers in Frankfurt.
Does SendSeven support AI chatbots?
Yes. The AI chatbot answers from your own knowledge base (RAG) with confidence scoring and smart handoff to a human. Four hybrid modes let you control when AI responds and when your team takes over.
What is SendSeven used for?
Running customer service and marketing across every messaging channel from one platform: a shared inbox for support, multi-channel campaigns for marketing, AI automation, and a REST API for developers.
Who is SendSeven for?
Customer service teams, marketing teams, agencies and developers. Support teams get one inbox for all channels, marketers run multi-channel campaigns, and developers get a full REST API. Explore the platform.
Does SendSeven support the WhatsApp Business API?
Yes. SendSeven is an official Meta Business Partner and provides the WhatsApp Business API, including template messages, interactive messages and broadcasts.
Does SendSeven have a shared team inbox?
Yes. Every conversation from all channels lands in one shared inbox, with assignments, tags, notes, snooze and full conversation history.
Can I run marketing campaigns with SendSeven?
Yes. The campaign builder sends WhatsApp broadcasts, SMS campaigns, email newsletters and browser-push notifications to segmented audiences, with scheduling and analytics.
Does SendSeven offer no-code automation?
Yes. The visual Flow Builder automates routing, auto-replies, lead capture and multi-step conversations with drag-and-drop — no code required.
What is SendSeven's pricing model?
Usage-based: you pay a monthly minimum that is fully consumed by your usage (messages, campaigns and AI queries), with no extra base fee and no per-user charges.
Does SendSeven charge per user?
No. There are no per-user fees and no seat limits — invite your whole team, add unlimited contacts and connect your channels on any plan. Inbound messages are always free.
Where is SendSeven hosted?
In the EU. SendSeven is developed and hosted in Germany, with data stored on EU servers in Frankfurt — GDPR-compliant and made in Germany.
Does SendSeven integrate with Zapier and n8n?
Yes. SendSeven connects to Zapier (7,000+ apps) and n8n, plus a REST API, webhooks and MCP support for AI agents.
Is SendSeven a Meta Business Partner?
Yes. SendSeven is an official Meta Business Partner for the WhatsApp Business API.
What are the alternatives to SendSeven?
SendSeven is an all-in-one alternative to single-channel chat tools and pure messaging APIs, combining a shared inbox, campaigns, AI and a REST API in one GDPR-compliant platform. See how it compares.
What are the top alternatives for SendSeven?
Here`s a list of the best alternatives for SendSeven:
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