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About SendSeven

Deep Dive with Clara AI

SendSeven is a GDPR-compliant unified customer communication platform that combines a shared team inbox, a multi-channel campaign builder, AI-powered customer support, and a full REST API in one product. It is an official Meta Business Partner, built and hosted in Germany. Eight channels — WhatsApp, SMS, email, Instagram, Facebook Messenger, Live Chat, Telegram, and browser push — flow into a single inbox. Your team assigns conversations, adds notes, tags contacts, and collaborates without switching tools. With WhatsApp Coexistence you connect an existing number without migrating to the Cloud API. The built-in campaign builder sends WhatsApp broadcasts, SMS campaigns, email newsletters, and browser-push notifications to segmented audiences. Schedule, track, and optimize from one dashboard. An AI chatbot learns from your own knowledge base to answer customer questions automatically, with confidence scoring. Four hybrid modes let you control when AI responds and when humans take over, including smart handoff when the bot reaches its limits. For developers, a single REST API covers every channel. Real-time webhooks, detailed docs, native Zapier and n8n integrations, and MCP support for AI agents make integration fast. Pricing is usage-based from €9 per channel/month, with no per-user fees. Invite your whole team, connect unlimited contacts, and pay only for messages sent; inbound messages are always free. A dedicated API-only plan is available, plus a 14-day free trial with 100 test messages and no credit card. All data is processed under GDPR on EU servers in Frankfurt.

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Screenshots & Videos

Unified Inbox & Campaigns
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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android)

Organization Types Supported

  • All (Small, Medium, Large)
  • Individuals

API Support

  • Available

Modes of Support

  • Business Hours, Online

SendSeven Features

Business Instant Messaging Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%

Message Catch Up

Helps to view your latest unread messages across board instantly with ease

AI Summary

AI-Powered Native Summarization

Message Scheduling

Set future delivery times for messages

Emojis and Reactions

Built-in visual reactions

Group Chat

Direct chat between more than two users

Security and Encryption

Protect your communications with powerful encryption, ensuring security both end-to-end and during transit.

Message History and Archiving

Long-term retention of conversation data.

Cross-Platform Access

Available on web, desktop, and mobile platforms.

Message Search

Search past conversations using keywords.

Direct Message

Private messaging directly between users.

File Sharing

A simple way to share files instantaneously with the team

Multi-language Support

Available in multiple languages to support global customers

External User Access

Controlled access for people outside the workspace or organization

Video Calling

Video calls to allow better discussion and exchange of ideas

Channels and Spaces

Public or private spaces for team communication

@Mentions

Receive instant alerts for tagged mentions and direct messages.

Presence Indicators

Online, offline, away, or busy—status options that keep you connected and in control.

Discussion Threads

Helps in ensuring collaboration and exchange of views pertaining to a specific topic through comment posts

Screen Sharing

Enables remote participants to see your desktop that allows better collaboration

Cloud Storage

Provides an online storage space to store data

Chatbots Features

Transfers/Routing

Pre-Configured Bot

Language Detection

For Sales/Marketing

Chatbot

Automated Responses

Natural Language Processing

Lead Capture

Provides webhooks and integrations to capture lead information

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Query Suggestions

Code-free Development

Augmented Analytics

AI/Machine Learning

Generative AI

AI Copilot

An AI-powered virtual assistant that accomplishes tasks and pursues goals on a user's behalf.

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

SMS Marketing Features

Two-way Messaging

Enables recipients to respond and interact

Bulk SMS Campaigns

Send promotional or transactional messages at scale

Message Scheduling

Set future delivery times for messages

Content Personalization

Allows dynamic content targeting based on audience data

CRM Integration

Automatically sends and receives the relevant information to the CRM Software that helps in time management

Geo Targeting

Targeting based on location, city, timezone, and country

URL Shortening

Enables you to convert any long URL to an extremely short link

Multi-language Support

Available in multiple languages to support global customers

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Live Chat Features

Knowledge Database

Lets you have an access to all your past chat history and documents

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Email Marketing Features

Send Time Optimization

Helps to find the best sending time to engage with your customer

Sign Up Forms

Build sign up forms to allow website visitors to join your mailing list

Predesigned Email Templates

Provides a library of templates to build an email

Email Scheduling

Scheduling an email on a specific time or auto-responding to an action

Contact List Import

Ability to import contacts from TXT, EXCEL, CSV formats and also can enter manually

Real-time Email Editor

Helps to view the email while editing at the same time

List Segmentation

Segregates the customers into smaller groups enabling the user to send targeted emails

Drag and Drop Editor

Lets you customize the elements with images, web forms, boxes, tables, etc. by simple drag and drop interface

A/B Testing

Compares two versions of your website to see which one performs better

Template Management

Enables the user to create templates and modify and customise them later

Mailing List Management

Segregates the customers into smaller groups enabling the user to send targeted emails

Click-through Tracking

Keeps a track of links in the email opened by the customer

Auto-Responders

Ability to send automated emails to the contacts subscribing to the list.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Instagram Ads

Has an inbuilt tool to set up an Instagram marketing campaign

Facebook Ads

Has an inbuilt tool to set up a Facebook marketing campaign

Google Remarketing Ads

Allows for retargeting your customers via Google Display Network to increase conversions

Abandoned Cart Email

Sends email to customers who have failed to check out their cart items

Mobile App

Helps your team to stay top on the business everywhere

Delivery by Time Zone

Subscribers receive the email at the exact time they are in their timezone.

Free Stock Photos

Provides a library of free stock photos for commercial use

RSS to Email

Helps users to receive any new updates or the latest news from the website

Click Map

Allows tracking user click activity and how they interact with email

Document Library

Central repository to manage your assets like Images, PDF files, etc.,

Spam Check

Verifies the content of emails so that it doesn't end up in the spam folder

Event Triggered Email

Sends emails to targeted customers based on their activities

Drip Campaigns

Ability to send emails with respect to time or user actions

Multivariate Testing

Allows testing different variations of multiple webpage elements to find the best one among them

Conversational Marketing Features

CRM Integration

Automatically sends and receives the relevant information to the CRM Software that helps in time management

Lead Capture

Provides webhooks and integrations to capture lead information

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

A/B Testing

Compares two versions of your website to see which one performs better

Intent Data Tracking

Signals of buying intent from online behavior

Account Based Marketing

Helps to create personalized buying experiences using marketing and sales teams expertise

Meeting Scheduler

Allows to schedule meetings intuitively and integrated into a calendar, email services, and other productivity apps

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Multi-channel Messaging

Allows to send push notifications from multiple channels like mobile and web

Landing Pages

Enables you to create an attractive platform where your subscribers will be directed to upon clicking on a link in the email
SendSeven Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Quotation Based )

MONTHLY YEARLY

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SendSeven FAQs

What is SendSeven?

SendSeven is a GDPR-compliant unified messaging and customer engagement platform for marketing and customer service teams. It brings eight channels (WhatsApp, SMS, email, Instagram, Messenger, Live Chat, Telegram and browser push) into one shared inbox, with campaigns, an AI chatbot and a REST API. Built and hosted in Germany.

What channels does SendSeven support?

Eight channels: WhatsApp Business API, SMS, email, Instagram, Facebook Messenger, Live Chat, Telegram and browser push. Seven are two-way and land in the shared inbox; browser push is for outbound broadcasts.

How much does SendSeven cost?

Usage-based pricing from €9 per channel/month (Pay as you go). Scale is €199/month and Business €499/month for higher volume; API Only starts at €9 per channel/month; Enterprise is custom. No per-user fees, and inbound messages are always free.

Does SendSeven offer a free trial?

Yes — a 14-day free trial with 100 test messages, all features included, and no credit card required.

Does SendSeven have an API?

Yes. A single REST API covers every channel, with real-time webhooks, detailed documentation, native Zapier and n8n integrations, and MCP support for AI agents. A dedicated API-only plan is available.

Is SendSeven GDPR-compliant?

Yes. SendSeven is built and hosted in Germany, with all data processed under GDPR on EU servers in Frankfurt.

Does SendSeven support AI chatbots?

Yes. The AI chatbot answers from your own knowledge base (RAG) with confidence scoring and smart handoff to a human. Four hybrid modes let you control when AI responds and when your team takes over.

What is SendSeven used for?

Running customer service and marketing across every messaging channel from one platform: a shared inbox for support, multi-channel campaigns for marketing, AI automation, and a REST API for developers.

Who is SendSeven for?

Customer service teams, marketing teams, agencies and developers. Support teams get one inbox for all channels, marketers run multi-channel campaigns, and developers get a full REST API. Explore the platform.

Does SendSeven support the WhatsApp Business API?

Yes. SendSeven is an official Meta Business Partner and provides the WhatsApp Business API, including template messages, interactive messages and broadcasts.

Does SendSeven have a shared team inbox?

Yes. Every conversation from all channels lands in one shared inbox, with assignments, tags, notes, snooze and full conversation history.

Can I run marketing campaigns with SendSeven?

Yes. The campaign builder sends WhatsApp broadcasts, SMS campaigns, email newsletters and browser-push notifications to segmented audiences, with scheduling and analytics.

Does SendSeven offer no-code automation?

Yes. The visual Flow Builder automates routing, auto-replies, lead capture and multi-step conversations with drag-and-drop — no code required.

What is SendSeven's pricing model?

Usage-based: you pay a monthly minimum that is fully consumed by your usage (messages, campaigns and AI queries), with no extra base fee and no per-user charges.

Does SendSeven charge per user?

No. There are no per-user fees and no seat limits — invite your whole team, add unlimited contacts and connect your channels on any plan. Inbound messages are always free.

Where is SendSeven hosted?

In the EU. SendSeven is developed and hosted in Germany, with data stored on EU servers in Frankfurt — GDPR-compliant and made in Germany.

Does SendSeven integrate with Zapier and n8n?

Yes. SendSeven connects to Zapier (7,000+ apps) and n8n, plus a REST API, webhooks and MCP support for AI agents.

Is SendSeven a Meta Business Partner?

Yes. SendSeven is an official Meta Business Partner for the WhatsApp Business API.

What are the alternatives to SendSeven?

SendSeven is an all-in-one alternative to single-channel chat tools and pure messaging APIs, combining a shared inbox, campaigns, AI and a REST API in one GDPR-compliant platform. See how it compares.

What are the top alternatives for SendSeven?

SendSeven Contact

Vendor Details

Founded : 2026

Contact Details

Not available

https://sendseven.com/

SendSeven Integrations

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at [email protected]

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