Home/Live Chat Software/Formilla.com
Updated on: May 13, 2021
What is Formilla.com ?
Formilla.com - Live Chat Software
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88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Formilla.com

A Customer Messaging Solution
(28 Ratings) Write Review

Formilla.com is a platform for Effective Communication for sales, marketing, and support. Segment customers and Generate leads via Live Chat. The software provides Customize Colors and Themes and supports Multiple Languages. Receive alerts, and real-time monitoring to capture leads and analyze the performance of your team.

Formilla.com Features Show All Features

Formilla.com Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number San Diego, CA - 92101 / (+1) 619.348.5158
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Category Live Chat Software

Formilla.com Pricing

Pricing ModelFree Trial , Freemium , Subscription
Standard
Free

Features

  • 1 Chat Agent
  • 1 Website
  • 1 Concurrent Chat
  • 30 Chats per Emails
  • Chat via Web Interface or Windows Desktop App
  • Proactive Chat
  • Auto-Responder
  • User/Agent is Typing a Message
  • Powerful Chat Notifications
  • Offline Lead Collection
  • Chat History
  • Chat Transcripts
  • Custom Fields
  • Reports
  • Hours of Operation
  • Secure Chat (SSL)
  • Email Support
Premium
$11.99 /Month

$11.99 per Month per 1st Agent

(Each extra agent is 30 percent off. Buy yearly for another 20 percent off)

Features

  • Unlimited Live Chats and Offline Emails per month
  • Unlimited Simultaneous Live Chats
  • Unlimited Number of Live Chat Widgets
  • Includes features of Standard plan, plus
  • Chat via iPhone/iPad and Android Devices
  • Real-time Visitor Monitoring
  • Integrations
  • Customize Banners, Colors, and Themes
  • Language Support (International)
  • Advanced Customization Control
  • Move Chat Button Location
  • Canned Messages (Saved Replies)
Premium Plus
$16.99 /Month

$16.99 per Month per 1st Agent

(Each extra agent is 30 percent off. Buy yearly for another 20 percent off)

Features

  • Includes features of Premium plan, plus
  • Remove "Powered by Formilla.com" Branding
  • Chat Departments
  • Google Analytics Integration
  • Banned Visitors
  • Smart Messages
  • Phone Support
Formilla Edge
$19.99 /Month
  • 0 - 250 Contacts: $19.99 per Month
  • 251 - 1000 Contacts : $39.99 per Month
  • 1001 - 2500 Contacts : $69.99 per Month
  • 2501 - 5000 Contacts : $109.99 per Month
  • 5001 - 10000 Contacts : $179.99 per Month

Features

  • Send Unlimited Emails to your Contacts
  • Send Unlimited In-App Messages to your Contacts
  • Automatic Audience Messages
  • Targeted Messaging
  • Send Emails from your Email Domain
  • Add Multiple Users
  • Remove Formilla Edge Branding

Based upon the Number of Contacts, the pricing plan varies. Contact the vendor to get the latest pricing detail.

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Disclaimer: The pricing details were last updated on 11/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Formilla.com FAQs

Formilla.com is Live Chat Software. Formilla.com offers the following functionalities:

  • Agent Scheduling
  • Co-Browsing
  • Knowledge Database
  • Offline Form
  • Shortcut Messages
  • Transfers
  • Visitor Targeting

Learn more about Formilla.com features.

The pricing for Formilla.com starts at $11.99 per month. Formilla.com has 3 different plans:

  • Premium at $11.99 per month.
  • Premium Plus at $16.99 per month.
  • Formilla Edge at $19.99 per month.

Yes, Formilla.com offers a free plan.

Learn more about Formilla.com pricing.

Yes, Formilla.com provides API.

Ask the Community View Community

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Formilla.com Reviews

OVERALL RATING
4.6
Based on 28 Rating(s)
Rating Distribution
  • 100 %
  • 0 %
  • 0 %
  • 0 %
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Source : g2crowd.com
(Reviewed on 20 December 2018)
"Well Polished Chat System"

What do you like best?

The integrations with infusion soft & zapier really carry this chat system.

What do you dislike?

There are a lot of cheaper alternatives so I can't always advise this solution to my clients.

Recommendations to others considering the product

Look at what CRM you're using and whether or not it can be integrated.

What business problems are you solving with the product? What benefits have you realized?

Communicating with our client's potential customers is very important for our business. This platform allows us to have one account for multiple websites.

...more

Videos on Formilla.com

Formilla Live Chat -- Overview Demo (how to start a chat, real-time visitor monitoring)
Formilla Live Chat -- Overview Demo (how to start a chat, real-time visitor monitoring)
Formilla Live Chat -- Canned Message Video Tutorial

Formilla.com Screenshots

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