Home/Social Media Management Software/Falcon.io
Updated on: July 22, 2019
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Falcon.io - Social Media Management Software : SaaSworthy.com
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Falcon.io

A unique Social Media Marketing Solution
(458 Ratings) Write Review

Falcon.io software is a platform for every Social Media Marketer. Create posts for all your social networks in one collaborative content calendar. Listen, Engage, Publish, Advertise, Measure and build stronger connections with your Audience. Medium and Large companies make use of the software.

Falcon.io Features Show All Features

Falcon.io Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business
API Contact Copenhagen, Denmark
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Social Media Management Software

Falcon.io Pricing

Pricing ModelFree Trial , Subscription
How much does Falcon.io cost ?
Falcon.io provides a custom pricing for their software.
Starter
Custom

Great for agencies, and small brands

Features

  • Limited platform access
  • Unlimited channels and teams
  • 3 Users
  • 5000 Listen Mentions
  • Support 7 days/week
  • Getting started call
  • Online help center
  • Weekly training webinars

Contact the vendor to get the latest pricing detail.

Pro
Custom

Loved by Columbia University, The Drum, and Contiki

Features

  • Full-platform access
  • Includes features of Starter plan, plus
  • 5 Users
  • 3 Ad accounts
  • 25000 Listen Mentions
  • Access to Advertise
  • 3 Custom onboardings
  • Prioritized support
  • Customized roll out plan
  • Extra social media expert on your team
  • A dedicated social media consultant

Contact the vendor to get the latest pricing detail.

Premium
Custom

Features

  • Unlimited channels and teams
  • Extra support and advisory options
  • Customized roll-out and on-boarding

Contact the vendor to get the latest pricing detail.

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Disclaimer: The pricing details were last updated on 08/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Falcon.io Reviews

OVERALL RATING
4.2
Based on 458 Rating(s)
Rating Distribution
  • 351
  • 77
  • 21
  • 4
  • 5
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Hailee H.Source : capterra.com
(Reviewed on 16 July 2019)
Social Management with Social Listening!

Pros: My favorite feature of Falcon is the social listening capability. It allows for much more thorough social management for my clients.

Cons: I do not have any dislikes about this software

...more
Source : g2crowd.com
(Reviewed on 03 July 2019)
"Great platform—excellent support and customer service!"

What do you like best?

Falcon provides fantastic tech support and customer service geared to your company's particular needs. You can actually talk to a person who knows what they're talking about. That's huge! Onboarding and training was one-on-one, pleasant, and thorough. Platform is user friendly and intuitive. All around great!

What do you dislike?

Some posting and listening limitations, but most are tied to limitations imposed by the social media platforms such as Facebook and Twitter. Because of our new start-up's previously limited participation on social media, reporting functions were limited as well.

Recommendations to others considering the product:

As about limitations up front so you aren't surprised. All social media management platforms have them, largely due to limitations imposed by the social media platforms themselves. Make sure your expectations are reasonable and realistic.

What problems are you solving with the product? What benefits have you realized?

Integrated social media posting, listening, and reporting.

...more
Source : g2crowd.com
(Reviewed on 03 May 2019)
"Falcon makes it easy to manage multiple accounts"

What do you like best?

I work at a university and we have multiple departments in Falcon so we are all able to share content and see what other people are posting.

What do you dislike?

There are so many features that I have not been able to take advantage of all of them.

Recommendations to others considering the product:

If you have multiple departments across a business or organization that is the product for you!

What problems are you solving with the product? What benefits have you realized?

Because so many departments are in Falcon, we can see what everyone else is posting to ensure that we're supporting these efforts when they are critical. Plus we can share content!

...more
Source : g2crowd.com
(Reviewed on 03 May 2019)
"Not the simplest solution"

What do you like best?

I Like that you can clone reports and just rearrange them however you need them.

What do you dislike?

A lot of time, I download reports and something is missing. Or when I change the time span, it's late to catch up.

Recommendations to others considering the product:

My advice is to double check the ways in which you can make reports, I am not completly satisfied with options. This is a great sharing platform tho, so consider if you are a global brand.

What problems are you solving with the product? What benefits have you realized?

I download content and make reports. I realized some other softwares I used before were eadier and less bugy.

...more
Michael H.Source : capterra.com
(Reviewed on 27 April 2019)
Best in class software, easy to use, and feature-rich

Pros: First of all, the biggest benefit of Falcon is that it comes in significantly cheaper than the market leader (Salesforce) and 100x easier to use and get started.

While customization may not be as extensible as Salesforce (also without the headaches), there's still a good degree of tuning to be found within Falcon such as setting up automatically generated reports, custom dashboards, and brand monitoring options.

Falcon also works great in a multilingual setting (French and English in our case), though will sometimes report some false-positives in non-English sentiments.

The ability to monitor brand mentions, sentiments, and callouts across all social media platforms and the web in one convenient dashboard is amazing.

Cons: The mobile version of the site, and mobile apps for iOS/Android (Called Engage) are a bit buggy sometimes, and leave a bit to be desired feature-wise. Though, thankfully it appears that the app is regularly updated and maintained, so I'm holding out hope that it grows to be much more serviceable in the future.

Overall: We use Falcon.io to monitor the sentiment, mentions and overall trends/virality of our clients social media profiles.

...more
Khelil B.Source : capterra.com
(Reviewed on 15 April 2019)
Great for scheduling, but needs to fix a bug.

Pros: Falcon is great for daily, weekly, and monthly scheduling of social media posts. Utility for every post is great -- videos, photos, retweets, and tagging...

Cons: ...with the exception of Instagram Story. Instastory appears to have a bug whereby it will load a story on to the account page but that story will not show up in the feed on users' homepage.

Overall: Overall, Falcon is very useful and a great tool to save time and posts on social media.

...more
Source : g2crowd.com
(Reviewed on 12 April 2019)
"Falcon for Managing Multiple Social Accounts"

What do you like best?

Great to connect accounts so I can post to multiple accounts for multiple clients. The main dashboard also includes helpful analytics such as trending hashtags and phrases.

What do you dislike?

Sometimes connections break without explanation. However, their customer service is extremely helpful.

Recommendations to others considering the product:

If you're looking for a platform to manage multiple accounts and have all of your analytics in one area than you'll enjoy this product. The functionality of this platform is a step above Hootsuite.

What problems are you solving with the product? What benefits have you realized?

Easily able to connect accounts to such as Instagram to be able to post across multiple platforms

...more
megan g.Source : capterra.com
(Reviewed on 11 April 2019)
Social Listening is awesome!

Pros: We went with Falcon after testing many other social management tools and what really sold us was the social listening tool

Cons: no cons to report about this software now

...more
Source : g2crowd.com
(Reviewed on 26 March 2019)
"Comprehensive Social Media & Advertising Tool in One. "

What do you like best?

It's always a seemingly easy experience with Falcon.io. Label management makes it super easy to track progress & compare content. Customer support & onboarding is one of the most extensive I've ever experienced. Berkant from

What do you dislike?

There's really not a lot to dislike about the product. The mobile app extension of Falcon.io can sometimes be buggy and crash. Lack of features from the mobile version makes it difficult to make changes on the go. 3 apps instead of one.

What problems are you solving with the product? What benefits have you realized?

Analytics has become significantly easier. Tracking labels & customizing reports to our needs is a game changer for the efficiency in the team.

...more
Source : g2crowd.com
(Reviewed on 22 March 2019)
"All in one platform for multi channel social users"

...more
Read All Reviews

Videos on Falcon.io Youtube Official Channel

Falcon.io // Introducing Falcon.io
Falcon.io // Introducing Falcon.io
Falcon.io // Introducing Quick Publish | Falcon.io

Falcon.io Screenshots

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Falcon.io Slides

Falcon.io : Customer Experience Trends Report
Creative is complicated tips for better client-agency collaboration

Falcon.io Awards