Home/Mobile Analytics Software/Countly
Updated on: September 19, 2020
What is Countly ?
Countly - Mobile Analytics Software : SaaSworthy.com
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Countly

All-in-one Analytics Platform
(29 Ratings) Write Review

Countly is an Analytics platform to engage the customer in Web, Desktop and Mobile applications. It is a secure platform to process data points in the cloud and on-premises to optimize business development. Small, Medium and Large companies make use of the software.

Countly Features Show All Features

Countly Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number London, United Kingdom
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Mobile Analytics Software Push Notification Software Web Analytics Software

Countly Pricing

Pricing ModelFree Trial , Freemium , Subscription
Community Edition
Free

Your own analytics server. Power of open source meets analytics.

Features

  • Suuport : Support
  • Installation : Self-hosted
  • iOS and Android apps
  • Operating system : Ubuntu
  • Mobile application analytics and marketing for all major platforms
  • Server-to-server and web analytics via JavaScript and NodeJS SDKs
  • Desktop analytics for MacOS and Windows applications
  • REST based write API for any platform
  • Core analytics
  • Custom event tracking
  • Push notifications with media
  • Crash and error reporting
  • Read API
  • Database viewer
  • Database access

Enterprise Edition
Custom

Customizable, scalable, powerful. A game changer for analytics.

Features

  • License : Commercial
  • Support : SLA
  • Installation : On-premise / Cloud
  • White-labeling
  • Includes features of Community Edition plan, plus
  • Tablet dashboard
  • Operating system : Ubuntu / RHEL
  • User profiles
  • Behaviour based cohorts
  • Advanced segmentation via Drill
  • Retention
  • Funnels
  • Custom dashboards
  • Event and view flows
  • Revenue analytics
  • Push notifications with media
  • Behaviour based push notifications
  • Location based push notifications
  • Triggered (automated) push notifications
  • Push notification personalization
  • Attribution analytics
  • Segmented crash reporting
  • Symbolication and de-obfuscation
  • Individual user level granular data

Contact the vendor to get the latest pricing detail.

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Disclaimer: The pricing details were last updated on 28/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Countly FAQs

Countly is Mobile Analytics Software. Countly offers the following functionalities:

  • Funnel Analysis
  • Cohort Analysis
  • Retention Tracking
  • Revenue Tracking
  • Push Notifications
  • Event Tracking

Learn more about Countly features.

Countly offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.

Learn more about Countly pricing.

Yes, Countly offers a free plan.

Learn more about Countly pricing.

Yes, Countly provides API.

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Countly Reviews

OVERALL RATING
4.1
Based on 29 Rating(s)
Rating Distribution
  • 42.1 %
  • 52.6 %
  • 0 %
  • 5.3 %
  • 0 %
SHARE YOUR EXPERIENCE Write a Review
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Source : g2crowd.com
(Reviewed on 03 March 2016)
"Countly is awesome, I have been using it since 3 years, and I keep adding analytic to my new apps"

What do you like best?

It was very basic analytic in the start, by as of now it has started to add many features, like the crash report, geo location, etc.

What do you dislike?

There isn't anything I would dis like, but would like to have a report of my daily activity in email.

Recommendations to others considering the product

Countly is the right choice as web is no longer the king in the market, it's all mobile, and native feature analytic isn't there yet. So countly wins here.

What business problems are you solving with the product? What benefits have you realized?

I am using it mostly for analytic, but these days I am using it for crash reports generation.

...more
Simon SSource : g2crowd.com
(Reviewed on 26 June 2016)
"Countly"

What do you like best?

Countly is recognized for its enterprise mobile analytics and marketing platform. It definitely does best in mobile data analysis, and directly work with customer to increase engagement. It key function in “user retention” helps understand custom activity in any feature of your application and send that information to the server. It enhances customer satisfaction through its intuitive and well-design app features. Unique features such as tracking and analysis of in-app activity can improve in-app usability and user experience, thus aggregating retention and increasing in-app revenue.

What do you dislike?

To begin with, Google API is not its beast feature. Requires a better configuration view page and customization features are not clear as well as limited control on some demographics.

Recommendations to others considering the product:

It is great tool for mobile analytics to increase customer retention and app revenue.

What problems are you solving with the product? What benefits have you realized?

Client was interested in mobile app analytics. They were impressed by extensive user experience & behavior analytics platform and analytics reports.

...more
Source : g2crowd.com
(Reviewed on 26 June 2016)
"Countly"

What do you like best?

Countly is recognized for its enterprise mobile analytics and marketing platform. It definitely does best in mobile data analysis, and directly work with customer to increase engagement. It key function in “user retention” helps understand custom activity in any feature of your application and send that information to the server. It enhances customer satisfaction through its intuitive and well-design app features. Unique features such as tracking and analysis of in-app activity can improve in-app usability and user experience, thus aggregating retention and increasing in-app revenue.

What do you dislike?

To begin with, Google API is not its beast feature. Requires a better configuration view page and customization features are not clear as well as limited control on some demographics.

Recommendations to others considering the product

It is great tool for mobile analytics to increase customer retention and app revenue.

What business problems are you solving with the product? What benefits have you realized?

Client was interested in mobile app analytics. They were impressed by extensive user experience & behavior analytics platform and analytics reports.

...more
Source : g2crowd.com
(Reviewed on 09 June 2016)
"A product developed for user screening"

What do you like best?

Shocking was the speed at which it updated the data on internet. It nearly took 1 minute maximum after an event was occurred.

What do you dislike?

Although it tells at city level about the user's location but it should tell about the specific area too.

What business problems are you solving with the product? What benefits have you realized?

We wanted to track our field workers that whether they login to the system and submit data at appropriate time. Also, we wanted to track that from where are they logging in and the duration of their session.

...more
Source : g2crowd.com
(Reviewed on 25 May 2016)
"Being open source makes it useful, bad UI as expected"

What do you like best?

Must give koodos for making open source. Easily executed arrangement, whether you're intending to incorporate it into a site or a portable application. Best component must be its brilliant "division" that really permits you to penetrate more profound into your information with no SQL-like inquiries. The free "group version" can act naturally facilitated on Ubuntu.

What do you dislike?

We would truly like the capacity to change the shades of UI so that lawfully daze outwardly disabled clients can read the data all the more effectively, this is somewhat of a major ordeal to us when different administrations let us tweak the dashboards however we see fit.

What business problems are you solving with the product? What benefits have you realized?

With Countly we figured out how to comprehend the get some essential information about our clients without affecting in any unmistakable path on the UX. Countly effectively serves the purpose. So the occasion can have more individuals to attend.

...more
Source : g2crowd.com
(Reviewed on 04 May 2016)
"Awesome Analytic's software with a bad user interface !!"

What do you like best?

1. obviously its open-source !!

2. Built on Node.js they are providing support on par with enterprise softwares plus they have a SDK for almost every platform that present day tech company uses.

3.I am following Countly right from their 3rd release on github there are many improvements actually their team are actively taking feedback and suggestion from the community to build the software.

4. They have free tier for their hosted version so developers and students who wants to contribute/use can easily get up and running.

What do you dislike?

Seriously Web Interface is not good but taking to consideration the work that countly do its seriously a killer software ..

Recommendations to others considering the product

Any small business / startups who wants analyze the user trends especially on mobile this is a killer software without a second thought just go for it ..if you have in-house nodejs guy who can fiddle with it and developer who can integrate mobile SDK in the apps

What business problems are you solving with the product? What benefits have you realized?

I use community edition for analyzing the user behavior on web and mobile platform.Its a pretty handy tool.

Just use the free tier you can realize how awesome it is to use that software !! Its gives real time data too its amazing ..

...more
Source : g2crowd.com
(Reviewed on 24 April 2016)
"It‘s an opensource & self-hosted analytics platform."

What do you like best?

Open-source and Self-hosted. Because source code is open,we can develop our plugins directly. And we konw how the Countly works. It's very benfit to our debugging on games.Self-hosted is another advantageous point youl.we can deploy the service at local state.

What do you dislike?

Goolge api in Countly. Not all parts of the world can be accessed it.

the view of configurations page need more flexible.

Recommendations to others considering the product

keep your data in self-host, develop own's plugins and easy to debugging.

What business problems are you solving with the product? What benefits have you realized?

Countly let us know about our users.There is an real example. Our game operation manager want to hold an event. What time is best? So the event can have more people to attend.And how people's feel in event? How many gifts have been send? Does everyone open the gifts?

Above all questions,we can find the answer in Countly.

...more
Source : g2crowd.com
(Reviewed on 30 March 2016)
"Innovative mobile analytics"

What do you like best?

Countly is an enterprise mobile analytics and marketing platform. It provides tons of features: push notifications, realtime dashboard, session frequency tracking, custom event tracking, track by geography (city & country, user tracking, device & model tracking and so on. Best feature has to be its smart "segmentation" that truly allows you to drill deeper into your data without any SQL-like queries. Must give koodos for embracing open source. The free "community edition" can be self-hosted on Ubuntu.

What do you dislike?

Documentation for Android is poor. You get the feel that the app is learning more towards iOS than Android. Also, need more fine-grained control over reporting.

What business problems are you solving with the product? What benefits have you realized?

Client was looking for a self-hosted analytics solution that was within their budget. Count.ly easily fit the fill. Primary usage was data mining (query & reporting. Client was sold on the fantastic dashboard!

...more
Source : g2crowd.com
(Reviewed on 26 January 2016)
"Mobile Analytics Done Right"

What do you like best?

Really intuitive UX with easy-to-read display of complex information. Easily implemented solution, whether you're aiming to integrate it into a website or a mobile app.

What do you dislike?

WE would really like the ability to change the colours of UI so that legally blind visually impaired users can read the information more easily, this is kind of a big deal to us when other services let us customize the dashboards as we please. A great place to draw inspiration from for this would be activeCollab's implementation of customization.

Recommendations to others considering the product

Can't go wrong with giving the free tier a try, definitely recommend that all developers at least give Countly a try for this reason alone, even the free tier provides a generous amount of sessions and events. The pricing is exceptionally reasonable for the paid tiers considering you're getting real-time analytics of what can be an amazingly large amount of data to crunch.

The people who work at the company are very friendly and happy to answer any technical support queries you may have.

What business problems are you solving with the product? What benefits have you realized?

In the past we were stuck with waiting 24 hours statistics to come in on a competitor's service. Real-time analytics mean that you can act and ride a wave of traffic, and as a magazine we can publish additional articles to maximize our views of new content.

...more
Fedor ParetskySource : trustradius.com
(Reviewed on 23 January 2019)
Affordable, open-source, and a good on-premise option.

Use Cases and Deployment Scope

Countly was used previously at our company to track conversion rates, click-rates, and simple user-event tracking. We later switched to Mixpanel and Segment for these services but chose Countly as our tracking service at the beginning because it was open-source and was possible to self-host. We used some of the mobile SDKs to also track how our end-users were using our mobile applications.

Pros and Cons

  • Open-source and Self-hosted - Countly can be completely self-hosted, which makes it really easy to offset costs of a competing service like Segment or Mixpanel for early-stage companies.
  • A large number of SDKs and platform support - Countly provides fairly comprehensive support for mobile applications and general tracking. As a result, it's pretty easy to create comprehensive tracking of events for any company.
  • Custom queries, access to data - You have instant access to data and extensive customizability which makes this platform fairly easy to use for any purpose of user and market tracking.
Edit
  • Bad UI - The UI is quite outdated and poorly designed, which was one of the principal reasons for us moving away from Countly.
  • Some poor documentation - 3rd-party documentation and tutorials for some of their mobile SDKs are better than Countly's own documentation.
  • Server requirements can be a bit high - For startups with trial credits on cloud computing services, this may not be a problem. Otherwise, Countly can get as expensive as hosted services like Segment and Mixpanel.

Likelihood to Recommend

Countly is wonderful. It mhas affordable options for startups that are experimenting with event and market-tracking services that can't afford more expensive services but do have the cloud credits to operate Countly. For later-stage companies that have the money, but not the time to set up a service like this, a service like Amplitude, Segment, or Mixpanel may be a better alternative.
Read Fedor Paretsky's full review

...more
Read All Reviews

Videos on Countly

Getting the most out of your analytics dashboard
How to increase customer engagement with rich and interactive push notification
How to use heatmaps and scrollmaps to discover what your users are doing on your website

Countly Screenshots

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Countly Slides

Countly mobile analytics platform
Attribution and campaign analytics with Countly

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