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About Canny

Canny serves as an intelligent feedback management platform designed to enhance product decision-making process by consolidating, assessing, organizing, and collecting product feedback in a centralized location. This platform facilitates the collection, evaluation, and organization of user comments and feature requests in an efficient customer feedback system. Canny empowers users to identify frequently requested features, filter feedback based on sections and impact, and establish use cases upfront. The platform allows to prioritize feedback, integrate it into roadmap, and seamlessly connect with project management systems like Jira. Customer can gather insights from clients and colleagues, automatically linking feedback to current user accounts. Privacy options are available for users to control access to their boards. Manual client additions enable tracking of feedback and maintaining a comprehensive view during private team discussions. Furthermore, the platform provides tools for monitoring feature impact on financial aspects, and can utilize sorting and filtering options for customer comments to inform better product decisions.

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    82%
  • Momentum
    60%
  • Popularity
    72%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Online

Canny Features

Feedback Collection

Helps in collecting feedback from users to assess the support

Prioritization

Arrange the list of activities, incidents, and tasks based on their relative importance

Polls (Voting)

Helps to discover critical data by asking the participants questions concerning the webinar

White Labeling

To rebrand using customized name, logo and digital impressions

Customization

Customize the pop us with colours, logos and images

Idea Management

Facility to receive insights from internal and external stakeholders

Feedback Management

Assists in managing the feedback provided or received after accomplishing an assigned task

Reports

Comes with reporting capabilities and features custom pre-built reports

Single Sign On

Access multiple applications using a single credential

Widgets

Displays often used functions and provides quick way for accessing files

Product Roadmaps

To visually summarize the progress and direction of your product offering over time

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads
Canny Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Screenshots of Vendor Pricing Page

Pricing screenshot
Pricing screenshot

Disclaimer: The pricing details were last updated on 21/02/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Canny Pricing.

Canny Alternatives

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Canny Reviews

User Rating

4.6/5 (Based on 76 Ratings)

Rating Distribution

  • Excellent

    75%
  • Very Good

    19.7%
  • Average

    1.3%
  • Poor

    1.3%
  • Terrible

    2.6%

Do You Use Canny?

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Canny FAQs

What is Canny used for?

Canny offers the following functionalities:

  • Feedback Collection
  • Prioritization
  • Polls (Voting)
  • White Labeling
  • Customization
  • Idea Management
  • Feedback Management
  • Reports
  • Single Sign On
  • Widgets
  • Product Roadmaps
  • Customer Segmentation

Learn more about Canny features.

Does Canny provide API?

Yes, Canny provides API.

Canny Contact

Vendor Details

Founded : 2015

Contact Details

Not available

https://canny.io/

Social Media Handles

Customers

Ahrefs
Circleci
AXIOS
Clickup
Loom
Flock

Canny Integrations

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