"Solves the right problems. Powerful tool for Product Teams"
What do you like best?
- Really easy and intuitive to set up and get started. Their support and product teams are very helpful.
- Collecting and consolidating feedback is a breeze. Its very easy to highlight the qualitative feedback that is important and tag them to a feature.
- Powerful search functionality across the product allows for quick access to any feature or feedback
- Being able to view all the feedback from different organizations/users in a single page and adding importance to the feedback is very helpful.
- Inspiring product UI/UX and they keep adding new capabilities that only makes the product better
Being able to consolidate and view qualitative feedback over just upvotes gives us all the information we need
- And their Chrome plugin has made it incredibly easy for us to capture all the feedback from our customers
What do you dislike?
- Can be a bit pricey, especially when compared to some other tools in the market (But, you get what you pay for. Product board is by far the best tool in the market, IMHO
- Some features such as an external facing portal / ability to publish roadmaps ...etc are not available yet. (They are working on it though
- A mobile app would be really helpful to find information on the fly
Recommendations to others considering the product
Great product. The ProductBoard team are very responsive and help you get started very quickly.
What business problems are you solving with the product? What benefits have you realized?
- Unifying feedback from different sources
- Visibility to feedback across the organization
- Prioritizing features based on multiple parameters