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About Aurea CRM

Aurea CRM (customer relationship management) solution that lets you drive customer engagement tools deep into your sales organization. ACRM gives sales an AWS-powered holistic view of every interaction and every contact with deep analytic insights. The Aurea hybrid cloud deployment model utilizes the best of AWS to deliver improved availability over on-premise deployments, greater scalability, and lower TCO. Aurea’s mobile CRM solutions mean you can access customer information, process orders, and comprehensively manage your accounts wherever and whenever, whether on the road, at a point of sale, or in a meeting. These user-friendly mobile solutions are made for the mobile devices you use every day eg smartphones, tablets, iPads, and laptops. With 6x faster performance than the standard edition, streamlined UX, additional add-ons and integrations, and Platinum Support, it offers a superior platform for growth and innovation. With sales intelligence, sales reps know where to spend their time and how, using predictive analytics to identify deal threats and accelerators. Predictive CRM helps to rapidly identify your most promising prospects, built hyper-targeted segments, and personalize outreach at scale which results in a significant increase in conversion rates on inbound and outbound campaigns.

Screenshots & Videos

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    72%
  • Reviews
    71%
  • Momentum
    60%
  • Popularity
    63%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

Aurea CRM Features

CRM Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    72%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

Standard Features

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

Aurea CRM Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 27/08/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Aurea CRM Pricing.

Aurea CRM Alternatives

View All Aurea CRM Alternatives

Aurea CRM Reviews

User Rating

4.1/5 (Based on 58 Ratings)

Ratings Distribution

  • Excellent

    48.3%
  • Very Good

    37.9%
  • Average

    12.1%
  • Poor

    0%
  • Terrible

    1.7%

Do You Use Aurea CRM?

Write a Review

Review Summary

Overall, Aurea CRM is praised for its user-friendly interface, customizable features, and robust reporting capabilities. Many reviewers highlight the ease of use and implementation, while others appreciate the ability to tailor the software to their specific business needs. Furthermore, the reporting and analytics features are often mentioned as strengths, providing valuable insights into sales performance and customer behavior. However, some reviewers expressed concerns about the pricing, occasional glitches, and the need for improved customer support responsiveness.

Pros

  • Delivers an intuitive, userfriendly interface that streamlines CRM processes.
  • Automates workflows and enhances productivity by organizing customer interactions.
  • Provides comprehensive lead management capabilities and boosts sales performance.

Cons

  • May require customization for specific business needs, potentially leading to additional complexity.
  • Reports customization might be challenging for beginners, requiring technical expertise.
  • Occasional system updates and changes can affect the functionality of integrations.

Aurea CRM User Reviews

AI-Generated from the text of User Reviews

Videos on Aurea CRM

Aurea CRM FAQs

What is Aurea CRM used for?

Aurea CRM is CRM Software. Aurea CRM offers the following functionalities:

  • List Management
  • Customer Support
  • Lead Scoring
  • Product Catalog
  • Contact Management

Learn more about Aurea CRM features.

What are the top alternatives for Aurea CRM?

Does Aurea CRM provide API?

No, Aurea CRM does not provide API.

Aurea CRM Contact

Vendor Details

Austin, Texas Founded : 2012

Contact Details

Not available

https://www.aurea.com/library/customer-relationship-management/

Social Media Handles

Grid Report for Aurea CRM

Aurea CRM Integrations

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at feedback@saasworthy.com

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