Aspect Via is a one-of-a-kind customer engagement platform that covers all the customer service bases while taking full advantage of Amazon Web Service (AWS) cloud services and infrastructure. The Aspect Via platform approach eliminates the headaches and costs of maintaining traditional, loosely coupled contact center point solutions for your call center, self-service/IVR and workforce management needs.
|Support||24/7 (Live rep) Business Hours Online||Customer Type||Large Enterprises Medium Business|
|API||Location / Phone Number||Arizona, United States / +91 804 3406358|
|Deployment||SaaS/Web/Cloud||Category||Call Center Software|
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Disclaimer: The pricing details were last updated on 05/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
I enjoyed the data layout and use of customizing the various aspects of scheduling and performance monitoring
The reverification screens are unreasonable
I have access to update schedule and performance monitoring