Browse Software
List Your Product
Loading...

About CxEngage

Cx Engage is a virtual call center platform that enables you to reach out to your consumers in ways you've never done before. It offers a video-ready contact center solution for today's global, digitally evolving organizations. With Cx Engage, you get native phone and digital channels, smart IVR, intelligent routing, genuine omnichannel support, AI, and staff engagement management tools, all on a single, integrated platform, to enhance your customer experience. You can use omnichannel routing and keep track of conversations. With an easy-to-use system, you can schedule, forecast, monitor, manage and report. With Cx Engage’s voice, video, and digital channels, you can provide your consumers with a full omnichannel experience. You can use a chatbot, virtual agent, or agent help to complement your agents and provide an amazing client experience. You can also include videos to your call center to take client involvement to the next level. Agents can assist consumers across phone and digital channels without having to move between apps. Additionally, you can ensure that pre-call, during-call, and post-call administration is a snap, making work easier for your agents.

Read more

Screenshots & Videos

CxEngage screenshot
CxEngage screenshot
Video Thumbnail

Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online
CxEngage Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 18/02/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about CxEngage Pricing.

CxEngage Alternatives

View All CxEngage Alternatives

CxEngage Reviews

User Rating

3.7/5 (Based on 10 Ratings)

Rating Distribution

  • Excellent

    30%
  • Very Good

    20%
  • Average

    40%
  • Poor

    10%
  • Terrible

    0%

Do You Use CxEngage?

Write a Review

Videos on CxEngage

CxEngage Screenshots

CxEngage FAQs

Does CxEngage provide API?

Yes, CxEngage provides API.

CxEngage Contact

Vendor Details

Austin, Texas

Contact Details

+1 (800) 411-4700

https://www.serenova.com/products/cloud-call-center-software/

Social Media Handles

Not available

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at feedback@saasworthy.com

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed