Home/Contact Center Operations Software/CxEngage
Updated on: January 21, 2022

What is CxEngage ?

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CxEngage

Customer engagement done right
(10 Ratings) Write Review

Cx Engage is a virtual call center platform that enables you to reach out to your consumers in ways you've never done before. It offers a video-ready contact center solution for today's global, digitally evolving organizations. With Cx Engage, you get native phone and digital channels, smart IVR, intelligent routing, genuine omnichannel support, AI, and staff engagement management tools, all on a single, integrated platform, to enhance your customer experience. You can use omnichannel routing and keep track of conversations. With an easy-to-use system, you can schedule, forecast, monitor, manage and report. With Cx Engage’s voice, video, and digital channels, you can provide your consumers with a full omnichannel experience. You can use a chatbot, virtual agent, or agent help to complement your agents and provide an amazing client experience. You can also include videos to your call center to take client involvement to the next level. Agents can assist consumers across phone and digital channels without having to move between apps. Additionally, you can ensure that pre-call, during-call, and post-call administration is a snap, making work easier for your agents.

CxEngage Technical details

Support Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Austin, Texas / +1 (800) 411-4700
Deployment SaaS/Web/Cloud Category Contact Center Operations Software
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CxEngage Pricing

Pricing ModelQuotation Based
CxEngage
Custom

Features

  • Rock-Solid Reliability
  • Insightful Analytics and Reporting
  • Ability To Rapidly Scale
  • Global Reach
  • Integrations
  • High Quality Global Voice
  • True Omnichannel

Disclaimer: The pricing details were last updated on 18/02/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about CxEngage pricing.

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Videos on CxEngage

CxEngage Video Product Demo
CxEngage Video Product Demo

CxEngage Screenshots

CxEngage screenshot
CxEngage screenshot
CxEngage screenshot
CxEngage screenshot
CxEngage screenshot

CxEngage FAQs

Yes, CxEngage provides API.


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