Inbound Call Tracking Software List (April 2024)

iovox software is a platform used to create inbound and outbound calls. The software offers the ability to Tag calls, take Notes, Record, Transcribe and Search prior conversations. Increase team collaboration and share Call Notes in real-time to automate workflows. Protect privacy and improve productivity with mobile call tracking from iovox.

CallGear is a platform for smart call tracking and analytics that has been designed especially for business clients. The platform contains all the requisite tools for digital marketing with higher ROIs. CallGear further makes it a point to let clients make the maximum out of their website traffic by upgrading telephony and optimising the advertising budget. The most important of these tools include the Virtual PBX, inbound analytics and tools for lead generation. The virtual PBX is an integrated call management system that uses the Internet to function. This, in turn, largely cuts down on high call costs. The inbound analytics analyse the incoming calls using web forms for perfect allocation of budgets and synchronisation of data with the relevant CRM. Lead generation is a category of tools all designed to ensure that the clients seldom lose out on good prospects. For instance, the auto callback feature of this category responds to all unreceived calls, making sure that potential leads are never missed.

Avanser is an interactive platform that provides call tracking insights for client companies to maximise the value of every incoming call. Avanser provides clients with a bird’s eye view of the collective performances across every networking channel. This, in turn, allows the authorities to focus on the channels that are profitable for their companies. Every call is closely tracked and with Avanser, client authorities get to know the exact location that acted as a marketing reference for the caller to contact the company in concern. Further, Avanser equips every call analysis with AI-powered analysis of sentiments along with accurate transcriptions of voiceovers to their textual forms. Avanser is the perfect platform for attaining these transcriptions, getting ample information on the high performing channels along with customised text and email notifications. An absolutely simple code for website tracking allows people without a coding background to familiarise themselves as well. The call recordings and voicemails are completely accessible provided a registered user is accessing them.

Alloka software is a platform that allows you to track phone call conversions in real-time. It's a call tracking program for inbound calls. It includes features for tracking the advertising sources of messages delivered to your public email account. Any call tracking plan can be used with email tracking. You may listen to any call recording and export reports in Excel or CSV format in minutes with Alloka. Ad sources of messages sent to your public email can be tracked. That is, they are referring to the address that website owners typically display on the "Contact" page. The technique inserts unique digit parameters into your email address, allowing the system to display the UTM parameters and referral of any email message sent from your website. Any call tracking plan can be used with email tracking. You can observe which advertisements generate the most incoming calls, compare them, and control the effectiveness of marketing efforts. Furthermore, their connections with various CRMs allow you to track customer journeys from click to call to contract or purchase.

Choose a virtual phone number (local or toll-free) by favorite area and point this number to existing call center or mobile number. Track user inbound and outbound calls. Choose user source phone number and make a call or send a message to a single destination or a bulk of destinations.Graphs and reports which will help user track user best sources.

Analytic Call Tracking is a hosted call tracking service built for businesses and agencies. With Analytic Call Tracking can make more money by identifying the marketing channels that make your phone ring. It also have the flexibility to assign phone numbers to each marketing channel like Youtube, Google Places, Facebook, etc.

CallSumo helps businesses that depend on customer phone calls get and retain more customers. It easily identify opportunities for improvement in marketing and customer interactions by pairing the best of Machine Learning with Human Insights. Business and marketing interactions can be complex.

WildJar software is a platform used to attribute, automate and optimize inbound phone leads. The software offers tools to record phone leads and custom tags to report on call conversions. Attribute the visitors digital journey with the exact keywords that triggered the customers search behavior. Integrate into reporting tools to measure the ROI on marketing and ad spend. It integrations with Zapier.

A call tracking and analytics platform, Ringba lets its users manage their call flow and optimise business performance with the help of real-time reporting and analyses in an efficient manner. This inbound call tracking platform caters excellently to the needs of marketers, brands and pay-per-calls as per their business habits. Ringba offers a number of useful functionalities like call tracking, interactive voice response, ring tree, among others, all of which come together facilitating meaningful outcomes. Its on-demand global access allows users to connect and interact with customers across 60 countries. Further, with intelligent call routing, Ringba yields the maximum calling average through multiple advertising channels in real-time. Its futuristic analytical technology helps users extract meaningful information from the available data and create seamless services accordingly. Also, the Real-time call management and reporting facility provided through Ringba’s cutting edge technology lets users group, filter, sort and export their data in an instant and without limits. Furthermore, appropriate consumer insights enable users to personalise and optimise their services as per clients needs.

Phonexa is a call tracking solution that delivers a thorough insight into marketing campaigns, thus allowing the user to make smart optimizations and increase the ROI. The software comes with scores of features such as tracking, lead distribution, email marketing, accounting features, predictive modeling and more. The analytics present here analyzes the effects of the campaign optimizations and keeps track of customer behavior using the data and statistics. Phonexa also enables users to boost their ROI as it provides them with detailed inbound call analytics and other useful metrics. This fully integrative call platform aims to deliver top analytics, advanced marketing automation, API integrations, effective voice responses, etc., which widely help to boost sales and revitalize multi-channel campaigns for businesses. Besides, it allows businesses to expand their revenue margins, distribute their leads to buyers using the multi-tier Ping Tree available in this software. One can experience seamless onboarding experience, nurture their customers by automating their email marketing processes and stay updated on various engagements in real-time. Phonexa has special accounting features, which allow one to eliminate manual work, allocate time to operations, and run a confident accounting team successfully. One can get a good visual analytics solution for their web and call leads with Phonexa.

Key Metric Call Tracking & Analytics is a call tracking and analytics platform that assists you in increasing the number of people who engage with your content, generate more leads, and expand your business. It provides you quick, easy access to the data you need to improve your sales, marketing, and lead generation. The platform offers customer engagement predictions, call attribution, and on-demand call analytics, that simplify your marketing choices. With Key Metric, you can determine which channels, campaigns, and keywords are responsible for the highest number of phone calls, interactions, and conversions for the growth of your business. You can determine which kind of advertising are worthwhile to invest in and increase your marketing budgets for campaigns and keywords that have a high return on investment. The platform improves your customer engagement, conversion rates, and sales with intelligent paid search keyword buys, call attribution data, ad placements, and fine-tune and optimized campaigns. Additionally, the call monitoring data from KeyMetric can be linked with almost any 3rd-party technology in your marketing stack.

WhatConverts is an amazing lead tracking software for marketers and agencies alike. There is more to it than just a call tracking system, a tool to help with reporting. This software helps users (marketers, franchises, agencies and small businesses) to manage their business better. Along with these, WhatConverts is functional for a variety of industries like travel and tourism, dental, finance, education, and more. Being an amazing lead tracking tool, features like real-time call tracking, form tracking, chat tracking and e-commerce are also available within. With the available lead management feature, marketers can easily search and filter leads. In addition to that, users also have the liberty to remove junk leads as per need. Apart from this, marketers can also monitor leads that deliver the most ROI and share it with the CRM team within seconds. Finally, strong analytics and great insights are made available by WhatConverts, helping agencies or individual marketers to evaluate their prescheduled strategies and leads periodically.

Retreaver's inbound call tracking analyzes leads to drive higher conversions. Provide your buyer’s agents with caller context, history, and qualifying information before connecting the call. Tag your calls with contact, ad, campaign, context, location, segment and other important information. Automatically. Post each call and call outcome automatically to your client’s favorite reporting tools in real-time. Match leads to agents most capable of converting the sale based on stats, segments, offers, or any other data attribute.

Ringostat is a dedicated call tracking application employed by businesses of varying sizes to optimize their sales strategies. Ringostat does not just assist in taking calls, the application also supports by finding new leads. With the software, companies are able to increase lead conversion and their revenue from a single platform. When customers call a business’ hotline, they expect to speak with a representative. And while sales representatives are on the phone with customers, Ringback stores data from the call into the system.

Jet Interactive software is a cloud-based platform for managing inbound calls, commercial telephone systems, and mobile services. To centralize the control of all your mobile services, the software includes capabilities for dragging and dropping setups. You can manage call queues, IVRs, recording, ring groups, and geographic routing in seconds with Jet Interactive. You may create reports to track employee and customer performance across call centers, departments, and mobile devices. You get to design your own phone system for your company. It is app-driven and has agent-desktop handsets. Inbound and outbound calls are recorded, and all customer SMS messages are visible. All of your telecommunications can be centralized on a single platform. On one platform, you can manage all of your inbound and outbound calls, as well as all of your mobile numbers. With its comprehensive call monitoring feature, you may segment your callers by first-time callers vs returning callers, call minutes vs total calls, keywords vs media type, and so on. You also get complete marketing analytics, as well as Google Analytics and Adwords integration.

Clixtell is a call tracking tool that comes with intuitive features such as measuring call tracking, conversion intelligence, detailed click and call reports, live dashboard, dynamic phone insertion, and more. With the call attribution feature, the tool reveals specific keywords and campaigns that result in more calls and conversions. Users can seamlessly measure phone calls from various marketing channels while accessing the recordings of entire customer journeys. Call analytics then constantly showcases the performance of all campaigns. Users can choose from a list of thousands of local and toll-free numbers to make calls for maximum possible reach and answer-rates. Other products include Click Fraud Protection that protects the PPC campaigns of digital marketers against click fraud from competitors, bots, and click-farms through an automated system. This includes support for both Google and Bing advertisements in the form of detailed reports that users can present to their advertisers as proof of invalid clicks.

Nimbata is a Call Tracking Software, giving the awareness on the drives consumers to pick up their phone and call the business. It offers some solutions like Marketing Agencies, Automotive, Education, Financial Services, Health and much more. It integrates with the powerful leading industrial app.

Call tracking gives which marketing materials are in leading to those phone calls it grow the business by offering the features like Toll-Free numbers, Local numbers, Real-Time reports, Helpful Graph, Email reports, Call recording and much more. It can manage small and medium businesses.

AddSource is essentially relied on by companies to enable performance-based marketing analysis, besides tracking down leads, sales, call and results on the go. Originet, Get Locksmith, Homeadvisor and more depend on AddSource at present. Business Directors, Offline Publishers and Agencies get to use their hands on a variety of simple yet powerful business tools, automating performance-oriented marketing schedules in real-time. Developed by a group of professional marketing experts, AddSoure makes it very easy for businesses from different genres having varying sizes to scale up their portfolios with time. The primary goal served is quite simple, enriching individuals with a hassle-free decision-making tool, reporting clients as they are and monitoring out various advertising sources as well. Businesses, using AddSource for call tracking and other related purposes, get to validate call conversion, send SMS, record unlimited calls, block spam, get access to local numbers, track down emails, webforms and SMSs in real-time.

PhoneWagon is the top-rated call tracking software. Create local and toll-free static or dynamic numbers in seconds. Simply add just one snippet of code to your website. Keyword-level tracking helps you see exactly which campaigns are driving high-quality phone calls. Beautiful reports help you determine exactly what traffic sources delivered the most leads and revenue. Get deep insight into each phone call to optimize your campaigns for more quality callers that turn into paying customers.