Convin Pricing: Cost and Pricing plans

Convin Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Quotation Based )

Pricing Insights for Conversation Intelligence Software

The Average Cost of a basic Conversation Intelligence Software plan is $30 per month.
35% of Conversation Intelligence Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 32% offer a Freemium Model Allows users to access basic features at no cost..

Real-Time Suite Custom

Features

Real-Time Agent Assist
- Agents real-time monitoring and guidance
- Searchable AI Knowledge Base
- Call Script Guidance
- Real-time prompts
- Advanced help cards
- Live call transcript
Supervisor Assist
- Supervisor Assist Dashboard
- Real-time visibility to conversations
- Observe real-time changes in sentiment trends
- Track violations on every call
- Get timely violation alerts

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Convin Insights Custom

Voice of Customer

Features

Scalable voice of customer analysis
Report critical and granular insights on every interaction
AI-driven Insights
AI Summarisation
Lead Propensity, CSAT, and Collection Scoring
Entity Detection
Convin Events Tracker
Customer sentiment analysis
Parameter-level win-loss analysis

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Post Interaction Suite Custom

Features

Automated Quality Assurance
- 100% automated conversation scoring
- Omnichannel QA on calls, chats, and email
- Receive Gen AI-powered feedback
- Automated sampling and manual audit workflow
- Feedback and alert mechanism
Automated Agent Coaching
- AI-driven coaching session assignment
- Personalised and targeted sessions
- Peer-to-peer coaching
- Coaching effectiveness assessment
- Daily agent feedback
AI Learning Management System(LMS)
- Manual Coaching
- AI knowledge Base
- Agent readiness assessments
- Leaderboard and Gamification
- Document creation with Convin Editor

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Mobile Application Free

Features

Analytics on-the-go
Quick team and agent insights
Real-time notifications
Dive Deep into Violations
Flexible agent coaching on-the-go
Incentivize agents with a leaderboard and gamification
Easy app setup
Multiple sign-in options

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Quality Management Software Free

Features

Single manual QA platform
Flexible call auditing template
Automated audit workflow
Detailed audit reporting dashboard
Feedback and alert mechanism
Agent Rebuttal Management System

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Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 19/07/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Convin FAQs

How much does Convin cost?

Convin offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.

Learn more about Convin pricing.

Does Convin offer a free plan?

Yes, Convin offers a free plan.

Learn more about Convin pricing.

Compare Convin Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Convin	-	-	-		Convin Pricing
Conversational AI Bot	-	-	-	-	Conversational AI Bot Pricing
Inteliconvo	-	-	-	+	Inteliconvo Pricing
Dialogue	-	-	-	-	Dialogue Pricing
q&ai Technologies	-	-	-	-	q&ai Technologies Pricing
Convlo	-	-	-	-	Convlo Pricing
$Refract$ Refract	-	-	-	-	Refract Pricing
Call IQ by Klenty	50	per month	per user	+	Call IQ by Klenty Pricing
Conversica	-	-	-	+	Conversica Pricing
Smartchat	49	per month	-	+	Smartchat Pricing

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Convin Features

Show Feature Explanation

Show Missing Features

Conversation Intelligence Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

75%

AI/Machine Learning

Employee Coaching Tools

Real-Time Data

Lead Qualification

Call Recording

Facility to record calls with a set of conditions and compliance

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Feedback Management

Assists in managing the feedback provided or received after accomplishing an assigned task

Access Controls/Permissions

Call Tracking