Conversation Intelligence Software List (April 2024)

In today's digital age, technology has become an integral part of lives. From communication to entertainment, technology has made everything more accessible and convenient. However, one area where technology has proven to be a game-changer is in healthcare. One such CI platform is KAI - the first of its kind to combine acoustic, text, and facial emotion AI to reveal hidden human insights. This unique combination allows for a deeper understanding of patient interactions and helps identify the best emotional connections to deliver the desired outcomes. This allows for a better understanding of patients' needs and enables healthcare providers to tailor their services accordingly. KAI's facial emotion AI takes this a step further by identifying the emotional connection that has the most significant impact on outcomes. At KAI, data privacy and security protocols are constantly updated to meet industry standards.

Elevate their customer interaction experience with Insighto.ai, the conversational AI partner designed to bridge the gap between businesses and a global audience. Perfect for professionals seeking to expand their reach, this intelligent solution facilitates natural, seamless communication in a variety of languages, ensuring no customer is ever lost in translation. Improve the quality of customer service by offering real-time, fluent conversations in the customer's native language, leading to higher satisfaction and loyalty. Reduce the need for multilingual staff and minimize the risk of miscommunication, thereby streamlining operations and cutting down on training costs. Stand out in the marketplace by providing an innovative communication tool that transcends language limitations, placing their business ahead of the curve. In an increasingly connected world where customer experience is paramount, Insighto.ai stands out as a versatile and essential tool for proactive organizations looking to thrive on a global stage. Embrace the future of communication with Insighto.ai, their partner in creating meaningful, language-inclusive customer relationships.

Proseable stands out as a cutting-edge language learning companion, harnessing the power of artificial intelligence to elevate proficiency in foreign languages. This innovative tool seamlessly integrates into its interactive website, providing users with a dynamic platform to practice and refine their language skills through engaging conversations. Proseable stands out by utilizing advanced AI technology to elevate the language learning experience. By offering a dynamic and interactive platform, it caters to users looking to develop practical communication skills in a foreign language. The integration of AI ensures personalized and effective learning, adapting to the user's progress and providing targeted exercises for improvement. Proseable's focus on creating a responsive and immersive language learning environment positions it as a valuable resource for individuals seeking a holistic and technologically advanced approach to mastering foreign languages. With Proseable, language learners can embark on a journey of linguistic fluency with confidence and convenience.

Modjo offers real-time conversational analysis, transforming businesses. Used by 200+ companies, Modjo increases conversion rates by 20%. It transcribes business calls, video conferences and audio files, besides storing all of this data in a CRM. Modjo helps companies receive 100% of customer information. Furthermore, businesses can highlight best practices and collaborate faster with Modjo. Every important interaction can now be highlighted and shared. With Modjo, every encounter is recorded and analysed, including conversations, note-taking, emails and subjects covered. Accessing all company data has never been easier. It helps speed up the onboarding of recruits. Furthermore, Modjo helps individuals become more relevant and effective in their training and feedback sessions. It allows automatic detection of topics, intelligent coaching recommendations. Modjo collects interactions to better understand what is said during such interactions and offers appropriate information. Whether it's the total number of calls made, the talk/listen to ratio, or the themes most discussed with the customers. Moreover, Modjo trains teams with its sales enablement tools.

SONA, which is driven by AI and Machine Learning and has a Natural Language Processing interface, makes your life easier by automating tedious chores and increasing your productivity. Using AI-powered SONA, streamline time-consuming industrial processes, allowing manufacturing companies' representatives to focus on more difficult concerns. Sona. AI is bringing parents, teachers, and kids together to form an incredible learning environment. For HR specialists, the software is fantastic. It automates operations that are manual, repetitive, or reliant on rules. It's simple to set up, and SONA can acquire, analyse, and record data while interacting with people thanks to artificial intelligence and machine learning. SONA assists recruiters as a personal assistant. CV shortlisting, interview scheduling, reminders & follow-up conferences, and replying to incoming queries & application status are just a few of the roles it may accomplish. It is useful not only for HR workers, but also for the hospitality industry, sales teams, and even therapy. SONA reaches out to those who are depressed and offers them support through therapeutic talks. It's also a multilingual platform with a slew of other features.

Megaview is a conversation intelligence program that allows you to design your own sales bible based on scientific principles. Megaview provides complete data science management as well as a sales panorama at your fingertips. Sales process and business capabilities are clear at a glance, sales management is simplified, quick response from the front-line market to high-level decision-making is improved, and the ability to win orders is greatly improved, thanks to full data tracking and intelligent analysis from lead acquisition to business opportunity management. You get simple summaries to keep your market visible at all times. You are free to put the pen and paper down and concentrate on the talk. Allow the machine to transcribe it in real-time for you, which will not only automatically refine the major aspects of the dialogue, but will also fully reconstruct the transaction scene, allowing you to hear the market unfiltered. Megaview provides team members with personalized coaching. It is based on powerful conversational intelligence analysis, and it advises each team member on what has to be done to boost the signing rate and maximize each team member's potential.

Goodmeetings serves as an AI-powered video meeting review tool designed to enhance the efficiency of remote team performance management. Leveraging artificial intelligence, this platform provides a comprehensive solution for analyzing virtual meetings, ensuring they contribute effectively to team dynamics in a remote work environment. Tailored for the specific challenges of distributed teams, Goodmeetings enables in-depth reviews of video meetings, offering insights into participant engagement, communication effectiveness, and overall meeting dynamics. Team leaders and managers can leverage this tool to make informed decisions about team performance, collaboration strategies, and communication enhancement. By streamlining the review process and harnessing the power of AI, Goodmeetings aims to contribute to creating a connected and productive remote work environment, where virtual meetings play a crucial role in fostering effective communication and collaboration within the team.

ContactEngine lets provide proactive customer service interacting with customers through the channels they’re most comfortable with, before they need to contact user. ContactEngine AI starts and runs intelligent conversations, transforming the efficiency and costs of the operations, and revolutionizing the customer experience.

KNO, AI-powered no-code assistant! KNO is here to revolutionize the way to get reliable and precise information. With KNO at customer side, there’s no need to take long detours in search for answers. Simply ask anything and it'll generate bite-sized portions of exactly what looking for—every time. It's powered by advanced generative AI that makes it smarter and more capable with each new request. And the best part is can deploy KNO as an ultra-powerful support or sales assistant in SaaS without a single line of code!

Introducing DeftGPT the revolutionary AI-powered platform that redefines the way businesses interact with their customers. With DeftGPT, they can take their customer interactions to new levels by leveraging powerful natural language processing capabilities to generate text in real-time, based on user input and context. Get ready for an amazing experience with features like talk to a document, image generation, and more all in one place! Unlike traditional conversational algorithms such as ChatGPT, DeftGPT can recognize and remember customer behavior over time. As a result, businesses no longer have to repeatedly provide information; DeftGPT helps them offer customized experiences and tailor conversations to individual customers. And that's not all DeftGPT also offers key advantages such as dynamic personalization at scale, advanced search capabilities, instant responses to customer inquiries, and more! Take their customer interactions to the next level with DeftGPT the revolutionary way of streamlining online communications! Grab their spot now and get ready for an incredible experience like never before.

Introducing the groundbreaking NevronixAI, their ticket to a customer-centric revolution in the digital arena. Step into a realm where natural conversation and engaging interfaces become effortless, simplified, and ultimately profitable. Say goodbye to clunky interactions and hello to a future where their users can talk instead of type with their systems. In the ever-evolving world of telecommunication, staying ahead of the game is paramount. That's why NevronixAI is here to provide you with the competitive edge they’ve been craving. Designed with a professional and informative tone, this cutting-edge product is tailor-made to meet the needs of a target audience seeking the utmost functionality and efficiency. Picture a world where their customers can effortlessly engage with their systems, unleashing the power of innovative conversation. NevronixAI brings forth a revolution, transforming cumbersome interactions into seamless experiences. Gone are the days of frustrating interfaces and time-consuming typing. With NevronixAI, their users have the power to connect on a whole new level, simply by speaking their mind. But this revolution isn't just about convenience. NevronixAI has been intricately crafted to boost their bottom line, propelling their business toward new heights of success. By integrating the power of artificial intelligence, this remarkable product revolutionizes the way their customers interact with their brand. Creating meaningful connections has never been easier or more profitable. With NevronixAI, their customers will feel heard, understood, and valued. Imagine the delighted smiles as they effortlessly navigate their systems, their every need met through intuitive conversation. This is the game-changer they’ve been waiting for a product designed to elevate their customer experience and transform mere interactions into meaningful engagements. This team of dedicated innovators has poured their expertise into perfecting NevronixAI, ensuring its professional and informative tone aligns seamlessly with their target audience. We understand the importance of remaining at the forefront of technology, and that's exactly what NevronixAI delivers. It's time to bring their communication into the future and revolutionize the way their brand connects with the world. Embrace the power of NevronixAI and embark on a journey where innovation, convenience, and profitability converge. Their customers deserve the very best, and that's exactly what they'll receive with this remarkable product. Let their brand soar to new heights as you unlock the potential of naturally engaging conversation. Say goodbye to monotonous typing and embrace the future of telecommunication with NevronixAI the choice of professionals seeking to inform and inspire.

In today's digital era, the advent of voice-enabled AI technologies is revolutionizing user engagement across the web. By delivering personalized voice and text conversations, SiteAgent ensures that every customer interaction is meaningful, fostering stronger connections and potentially boosting sales conversions. The ability to import the unique dataset allows SiteAgent to provide bespoke and highly efficient exchanges with users, crafting a more intuitive and responsive experience tailored to individual needs. This enhanced personalization is pivotal in creating genuine rapport with visitors, fostering trust and satisfaction. Adding another layer of customization, SiteAgent grants full governance over the AI agent's character – from tone and voice to behavior – ensuring a synchronized representation of the brand's identity. Further solidifying the user experience, SiteAgent affords extensive visual customization options, enabling a flawless fusion with the website's design aesthetic. The platform allows adjustments in the chat icon, interface, color scheme, and typography, nurturing a cohesive brand image and immersive digital presence. With the power of SiteAgent, transform each user interaction into a unique and memorable event that not only satisfies immediate inquiries but also builds lasting engagement and loyalty.

MeetRecord is a tool that allows sales teams to record and analyze video calls. Businesses may enhance sales by exploiting meeting insights and optimizing performance by coaching real-time calls. MeetRecord is a conversational intelligence platform that collects data from every discussion. MeetRecord is a simple, scalable solution for recording and analyzing all online meetings in order to increase visibility, promote process and behavior changes, and have a positive influence on the bottom line. Increase transaction win-rate and pipeline growth by getting more actionable and timely feedback. Increase coaching effectiveness by identifying best practices. With real-life examples and use-cases, you can cut your onboarding time in half. Collaboration and communication within the team should be improved. Reduce Asynchronous work causes zoom fatigue. To foster data-driven thinking, provide every section of your company full access to your customers' voices. To get to your targeted objectives faster, easily share thoughts and questions with Product, Marketing, and the C-Suite.

Reveal F2F.AI has created an innovative cloud-based SaaS platform to enable corporations and organizations to capture and produce insights from face-to-face (F2F) communication. In their digital world, it is essential to record and analyze F2F exchanges, to provide a comprehensive digital picture of interactions, transactions, and customer journey. And it was founded by technical sales experts from the data capture industry, who serve global markets. Their face-to-face interactions with executives helped them realize the importance of the critical element missing from providing 360-degree digitized customer service: capture and analysis of F2F interactions. Reveal F2F is the most qualified technician to serve that need.

Engy sees all online discussions in real-time about your product, or people’s need for it, and engages in the conversation as your personal brand ambassador and intelligent sales agent. Engy’s core is a highly intelligent proprietary AI natural language processing technology which discovers all conversations about your specific product or brand, topic, category, or someone’s need for a product like yours. It then engages in the conversation. And does so in a way that’s intelligent and in line with the tone and topic. While it is actually a sales agent representing your product, it does not try to push a sale immediately. This would be perceived as spam, and would not be well received. Rather, it looks for opportunities to communicate product highlights, and advocate product benefits. Think of it as a highly skilled diplomatic brand ambassador. Engy is an excellent mix of people and technology.

Get insight into user customer reality with Revenue Intelligence their data-driven revenue intelligence platform will help user raise user sales conversion rates, generate more revenue and lower user customer service costs. All the data from the interactions between user agents and customers. They provide user with a reliable, data-driven, and fully automated report of user prospective customer behaviors and solutions for the future. They help user automate and optimize user call center operations. They design and build AI voice bots that will make customer interactions easier.

TalkTrack can help you with all kinds of calls, from sales and support calls to pitching investors and collecting payments. Try TalkTrack wherever you make calls.

A system, where a real human listens and sorts all your new patient calls giving you day-by-day, week-by-week, and month-by-month reporting. Every call is analyzed and graded, giving you maximum return.

Stop boring their users and give them an authentic, personalized experience. Feedback doesn't have to be a chore! Give them options to provide video, ratings, free form text feedback. Share a link to their feedback form over email, Facebook, Twitter, and more, or embed a widget on their website. Give the users multiple options such as video, ratings, freeform text, and more. Even various types at one time! Keep the conversation going by replying to any responses they get! Ongoing discussions handled with in-app conversations will give them the rich feedback their need to succeed!

Espressive Barista, our AI-based virtual support agent (VSA), incorporates advanced NLP and conversational AI to automate resolution of employee questions, issues, and requests with personalized responses that result in elimination of 70% of help tickets, enabling you to recoup 1.2 weeks of productivity per employee per year.