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About VinSolutions Connect CRM

VinSolutions Connect CRM helps car dealers to streamline their customers’ car buying process and provide them with an ultimate car shopping experience. The software makes it easy for users to connect and communicate with their customers anytime, anywhere. It offers car dealers fully customisable sales lead reports that help them to make informed management decisions quickly. VinSolutions Connect CRM can be used to create targeted and automated marketing campaigns that return timely and high-value sales and provide the best services to individual customers. The software comes with a Document Library that enables car dealers to reduce the security risks that emerge due to incomplete or wrong paperwork. With Data Appends, users can maintain their database automatically. VinSolutions Connect CRM is capable of automatically updating customer lead records with current contact information and resolving duplicate customer records. Moreover, the software also enables car dealers to log, record, review and track customer sales calls which brings accountability among the team members.

Screenshots & Videos

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    73%
  • Reviews
    80%
  • Momentum
    63%
  • Popularity
    66%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Business Hours, Online

VinSolutions Connect CRM Features

CRM Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    73%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

Standard Features

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Document Management

Ability to store and manage various information and documents in electronic format.

VinSolutions Connect CRM Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

VinSolutions Connect CRM Custom

Features

  • Connect anytime, anywhere
  • Drive decisions with data
  • Make connections count
  • Safeguard sensitive info
  • Automate database maintenance
  • Hold your staff accountable
  • OEM Program Participation

Disclaimer: The pricing details were last updated on 04/11/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about VinSolutions Connect CRM Pricing.

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VinSolutions Connect CRM Reviews

User Rating

4.4/5 (Based on 128 Ratings)

Ratings Distribution

  • Excellent

    58.6%
  • Very Good

    26.6%
  • Average

    10.2%
  • Poor

    2.3%
  • Terrible

    2.3%

Do You Use VinSolutions Connect CRM?

Write a Review

Review Summary

Users appreciate the user-friendly interface and robust features of the software, such as lead management, inventory management, and reporting capabilities. The software is praised for its ability to streamline dealership operations, improve communication between departments, and enhance customer satisfaction. However, some users have reported challenges with data migration and occasional glitches, suggesting room for improvement in technical stability and customer support responsiveness. Overall, the software is generally well-received by users, who recognize its potential to boost dealership efficiency and profitability.

Pros

  • Easytouse interface, simple setup, and intuitive dealership management tools.
  • Robust lead management capabilities, including lead tracking, lead nurturing, and lead scoring.
  • Comprehensive customer relationship management (CRM) features for managing customer data and interactions.

Cons

  • Limited reporting and analytics capabilities, making it difficult to measure the effectiveness of marketing and sales efforts.
  • Lack of integration with other systems, which can make it challenging to share data and streamline workflows.

VinSolutions Connect CRM User Reviews

AI-Generated from the text of User Reviews

Videos on VinSolutions Connect CRM

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VinSolutions Connect CRM FAQs

What is VinSolutions Connect CRM used for?

VinSolutions Connect CRM is CRM Software. VinSolutions Connect CRM offers the following functionalities:

  • Customer Support
  • Marketing Automation
  • Lead Scoring
  • Call Logging
  • Contact Management

Learn more about VinSolutions Connect CRM features.

What are the top alternatives for VinSolutions Connect CRM?

Here`s a list of the best alternatives for VinSolutions Connect CRM:

Does VinSolutions Connect CRM provide API?

Yes, VinSolutions Connect CRM provides API.

VinSolutions Connect CRM Contact

Vendor Details

Mission, Kansas

Contact Details

(800) 980-7488

https://www.vinsolutions.com/dealership-software/connect-crm

Social Media Handles

Grid Report for VinSolutions Connect CRM

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