Home/Bug Tracking Software/UserbackUpdated on: March 21, 2023
Userback - Bug Tracking Software
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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Userback

Feedback Management Tool with Several Integrations
(113 Ratings) Write Review

What is Userback and how does it work? Userback lets users provide tools to their customers to collaborate and give feedback on all of the user's web projects from a single and centralized location. Users can add multiple projects along with their team members and accordingly manage them with project-based restrictions. It is also possible for users to integrate Userback into their client's project management workflow tool and give clients the tools to turn feedback into actionable tasks. Insights into the performance of web projects or client campaigns are available in real-time. The collected feedback can also contain screenshots and edits for better depiction of the issue. Feedback management is possible too, via tagging, categorizing, and filtering. The tool integrates with several bug tracking software and project management tools to initiate relevant processes triggered by actionable feedback. The integrations include Slack, Microsoft Teams, Jira, Trello, Asana, Gitlab, Basecamp, WordPress, and more.

Userback Features Show All Features

Userback Technical details

Support Online Customer Type Individuals Freelancers Medium Business Small Business
API Location / Phone Number Brisbane, Queensland
Deployment SaaS/Web/Cloud Official Website https://www.userback.io/
Category Bug Tracking Software

Userback Pricing

Pricing ModelFree Trial , Subscription
MONTHLY YEARLY
Solo
$14 /Month
Billed Yearly

Features

  • 2 Users
  • 1 Project
  • Unlimited Reporters
  • Feedback Widget
  • Browser Extension
  • Video Feedback
  • Team Collaboration
  • Notifications
Startup
$59 /Month
Billed Yearly

Features

  • 10 Users
  • Unlimited Projects
  • Includes features of Solo plan, plus
  • Feedback Portal
  • Session Replay (see Addons)
  • Workflow Customization
  • Advanced Widgets
  • Project Access
  • Integrations
Company
$119 /Month
Billed Yearly

Features

  • 15 Users
  • Unlimited Projects
  • Includes features of Startup plan, plus
  • Developer Tools
  • JavaScript API
  • User Identification
  • Branding
  • Export Data
Premium
$217 /Month
Billed Yearly

Features

  • 25 Users
  • Unlimited Projects
  • Includes features of Company plan, plus
  • Webhooks
  • Remove Powered By Logo
  • Invoice Payment
  • Implementation Support
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Disclaimer: The pricing details were last updated on 23/09/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Userback pricing.

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96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Usersnap
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(62 RATINGS) Honeycomb Honeycomb is a comprehensive monitoring and debugging tool that enables DevOps teams to observe,... read more
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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More TestRail
(429 RATINGS) TestRail TestRail helps you manage and track your software testing efforts and organize your QA department.... read more
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(2 RATINGS) Ubertesters Ubertesters is the leader in crowdsourced software testing to allow you to launch any digital... read more
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(70 RATINGS) Marker.io Marker.io is a website feedback and bug tracking tool that enables developers to receive adequate... read more
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Userback Reviews

OVERALL RATING 4.7 Based on 113 Rating(s)
Rating Distribution
  • 93.8 %
  • 6.2 %
  • 0 %
  • 0 %
  • 0 %
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Videos on Userback

How to collect visual website feedback with Userback (On-demand Demo)
How to collect visual website feedback with Userback (On-demand Demo)
Video Feedback

Userback Screenshots

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Userback FAQs

Userback is Bug Tracking Software. Userback offers the following functionalities:

  • Release Management
  • Issue Tracking
  • Filtering
  • Dashboard (Bug Tracking)
  • Backlog Management
  • Bug Assignment
  • Role Management
  • Reports
  • Workflow Management
  • Ticket Management
  • Task Management

Learn more about Userback features.

Yes, Userback provides API.

Userback Integration

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