QuestionPro Reviews

What do you like best about QuestionPro?Surveys, the ease of how to enter in data.What do you dislike about QuestionPro?Not much downside, it works well for data surveys.What problems is QuestionPro solving and how is that benefiting you?Analyzing data on our programs.

What do you like best about QuestionPro?.It has a great platform and is very insightfulWhat do you dislike about QuestionPro?Nothing it's very professional and has many different optionsWhat problems is QuestionPro solving and how is that benefiting you?It is informal when it comes to different products

What do you like best about QuestionPro?Comprehensive features, easy to learn and transition, easy to cut and paste questions from another app, great customer service, availability for nonprofitsWhat do you dislike about QuestionPro?I’d like more flexibility in the online tool’s individual reporting formats, especially around scales and open-ended answers. An interface with Eventbrite would also be helpful.What problems is QuestionPro solving and how is that benefiting you?Ability to do professional-looking surveys with flexible features. Frequent similar surveys. Get up to speed quickly.

What do you like best about QuestionPro?I like QuestionPro’s logic engine and quota management. I can set up compound skip patterns, pipe answers forward, and cap quotas across demographic groups, and it works reliably. I can combine criteria like age, region, and department with AND/OR rules, then automatically redirect or end responses once a group reaches its target. That helps me keep samples representative, collect clean data, and tailor the survey path for each respondent. I also value the privacy controls and verified anonymous responses, which help our team feel safe sharing honest feedback and give leadership reliable data. The data security, offline mobile data collection, and SPSS exports are useful for our academic and institutional research. I appreciate that QuestionPro integrates with Salesforce and HubSpot to trigger CSAT surveys after customer milestones or closed tickets and send sentiment scores and respondent data back to customer records in real time. Setup was efficient, and the onboarding team made SSO, permissions, and email domains painless to configure. The account manager clarified the backend settings early, which made company-wide adoption seamless. The raw data export options, including SPSS, Excel, and CSV, are excellent. I also like the enterprise-grade survey logic, advanced question types, and sample control without the exorbitant price tag of tools like Qualtrics.What do you dislike about QuestionPro?I find the built-in presentation-ready report exports rigid, and I sometimes have to make extra formatting adjustments before sharing them. PowerPoint charts often come through as flattened, static images instead of editable charts with linked data, so I can’t easily adjust colors, axis scales, or fonts to match our slide template without rebuilding slides.What problems is QuestionPro solving and how is that benefiting you?QuestionPro helps solve our team's hesitation around sharing candid feedback. With verified anonymous responses and privacy controls, we feel safe giving honest input in engagement reviews and climate pulse checks, giving leadership reliable data to act on.

What do you like best about QuestionPro?It is easy to use and provides analytics for every survey without having to create them elsewhere. It is offered free for non-profits!What do you dislike about QuestionPro?The free for non-profits used to have very limited barrier to entry. Now, there are a lot of steps, including me forcing connections to other non-profits for them, that are turning me off. I recommend the QuestionPro heavily (to nonprofits and corporations), but I am very turned off by giving my contacts to QP.What problems is QuestionPro solving and how is that benefiting you?We regularly host events and provide technical assistance to child care programs. QuestionPro allows us to easily collect evaluations and feedback, as well as gather important information from our constituents. Having a streamlined way to capture and analyze this data helps us improve our services, understand the needs of our community, and make more informed decisions.

What do you like best about QuestionPro?I like that QuestionPro is easy to navigate and accessible, and that I can get in touch with someone quickly if I have questions. It gives me detailed survey results that are easy to read and user friendly. I can send out surveys that people understand quickly, track the data, and keep moving forward with the work to help our company grow. I also found the initial setup very easy.What do you dislike about QuestionPro?I wish QuestionPro had an easier way to create multi-layer surveys. For some questions, I’d like to ask a yes-or-no question and have an option directly underneath for someone to type in comments.What problems is QuestionPro solving and how is that benefiting you?We use QuestionPro for quality control surveys. It lets us track our data and get measurable outcomes; people can understand the survey results quickly, and we can use the data to move forward and keep working to help our company grow.

What do you like best about QuestionPro?I find QuestionPro very user-friendly and appreciate its organizational capabilities, which makes managing surveys for my nonprofit straightforward. The affordability is a standout feature, especially for new and growing organizations. I also had a seamless initial setup experience with QuestionPro.What do you dislike about QuestionPro?The renewal process seems a bit cumbersome at times. I think there are a lot of steps involved, and maybe they could be condensed. Or change from year to year.What problems is QuestionPro solving and how is that benefiting you?QuestionPro is an easy and affordable solution for organizing and disseminating surveys for my nonprofit organization.

What do you like best about QuestionPro?It’s easy to build surveys, and the direct export of survey results is great.What do you dislike about QuestionPro?It can be slightly challenging to troubleshoot bugs within the survey.What problems is QuestionPro solving and how is that benefiting you?Getting direct and honest feedback from customers.

What do you like best about QuestionPro?I am a big fan of how easy it is to generate and maintain survey. Variety of Question types and customizable question feature have been useful when I collect structured feedback. Reporting and analytics features can be very handy to review survey response and get meaningful trend.What do you dislike about QuestionPro?There's a fair few features on the platform, so some of the more in-depth settings can take a little bit of getting used to. The UI also feels a little busy at times when configuring some of the more in-depth survey settings.What problems is QuestionPro solving and how is that benefiting you?Question Pro helps me consolidate and organize feedback. Rather than having to gather responses manually, Question Pro allows me to compile my surveys, collect them, and analyze my results more efficiently saving me time, and making it easy to turn survey results into actionable business data.

What do you like best about QuestionPro?Intuitive question types - easy to use and modern looking surveysWhat do you dislike about QuestionPro?The limitation from Team Edition to Research Edition is a bit frustrating. It's a jump up in features but a jump in price.What problems is QuestionPro solving and how is that benefiting you?Conducting complex routing surveys to clients to run efficient research to their fans