GoTo Connect

About GoTo Connect

Deep Dive with Clara AI

GoTo Connect is a customizable, scalable, all-in-one cloud phone and meeting system with everything businesses need to connect from anywhere: customizable business phone features, integrated video conferencing from GoTo Meeting, team chat and contact center functionality.

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Pricing

Free Trial Available
Starts at $27.0.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

60%
Reviews

60%
Momentum

60%
Popularity

62%

Platforms Supported

Browser Based (Cloud)
Mobile App (iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Business Hours, Online

GoTo Connect Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Basic $27.00 $27.00 per user / month

Simplified business phone system with basic meeting features
Features

Call from Any Device, Anywhere
Existing Number Porting
Local, Toll-Free & Vanity Numbers
Smart Call Routing
Unlimited Extensions
Call Forwarding
Auto Attendant Recorded Greetings - 1
Customizable Dial Plans - 1
Ring Groups - 1
Call Queues - 1
International Calling - Charged per minute (all countries)
Toll-Free Minutes - $.03/minute
Team Messaging
Audio Conferencing
Meeting Duration - 40min
Meeting Participants - 4
Simultaneous Webcams - 4
SMS - 40 credits

Standard $32.00 $32.00 per user / month

Fully-featured phone, chat, and video conferencing system

Features

Call from Any Device, Anywhere
Existing Number Porting
Local, Toll-Free & Vanity Numbers
Smart Call Routing
Unlimited Extensions
Call Forwarding
Auto Attendant Recorded Greetings - Unlimited
Customizable Dial Plans - Unlimited
Ring Groups - Unlimited
Call Queues - Unlimited
Multi-Site Compatible - Unlimited
Hot Desking
e-Fax
International Calling - 50+ countries included free (additional countries charged per minute)
Voicemail to Email
Seamless Call Management
Paging
Intercom
Call Recording
Caller Hold Time Report
Real-Time Analytics
Toll-Free Minutes - 1,000 free minutes shared across accounts ($.019/additional minute)
Team Messaging
Audio Conferencing
Meeting Duration - Unlimited
Meeting Participants - 150
Simultaneous Webcams - 50
SMS - 80 Credits

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 25/05/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about GoTo Connect Pricing

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GoTo Connect Reviews

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Review Summary

GoTo Connect user reviews highlight both its strengths and weaknesses. Users consistently praise its affordability and ease of use, particularly for setting up new users and making calls from various devices. The ability to integrate with other platforms like CRM systems is also well-received. However, some users express concern over occasional connectivity issues, app stability, and limited features, particularly in comparison to competitors. Support is generally seen as helpful, but some users report inconsistent experiences and challenges with technical troubleshooting.

Pros

GoToConnect facilitates cost reduction from traditional phone systems.
Automatically records calls, providing valuable insights and documentation.
Offers seamless integration with desktop and mobile devices for flexibility.

Cons

Limited voicemail box capacity can be frustrating for users.
Occasional technical issues may disrupt calls and require user intervention.
Customer service response time can be slow, leading to extended resolution periods.

GoTo Connect Reviews

AI-Generated from the text of User Reviews

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