Cvent is a top notch event management tool that comes designed with an array of useful features.It is backed by a mobile event app technology.It facilities online event registration and helps in venue sourcing with its highly integrated platform. You can efficiently do attendee management, client management, vendor management, guest list management, sponsorship management, travel management, etc. Cvent 's event management supports meetings, conventions, seminars, trade shows and also helps doing social promotion.It provides scope to get feedback and conduct surveys.It comes enriched with conference, meeting and registration features also.
|Support||24/7 (Live rep) Business Hours Online||Customer Type||Large Enterprises Medium Business|
|API||NA||Contact||Tysons Corner, VA / 855.452.7239|
|Deployment||SaaS/Web/Cloud Mobile - Android Mobile - iOS||Category||Event Management Software|
Event Management Features are
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Disclaimer: The pricing details were last updated on 06/06/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Pros: It is very easy to use Cvent and there are a lot of capabilities. It makes my job as a planner much easier - takes away the use of crazy excel sheets and it's easy to use for the end user.
Cons: I do wish some of the capabilities were a bit more fleshed out before launching.
Pros: Cvent really is the one stop shop for event management. It allows you to do virtually everything in terms of planning a meeting or event, inviting attendees, registration, booking hotel and flights, etc. It is an essential tool for any event professional!
Cons: The new Cvent Flex is not very user-friendly, because it is so incredibly different from the original Cvent. Invitees have been having a really difficult time adjusting to the new layout and registration process, as certain features has been moved or removed completely. I do however like the updated look of the event websites.
Overall: I use Cvent daily! Regardless of the meeting size (10 attendees vs 100), Cvent is crucial for my industry. It allows me to do everything from blast out invites, to submit air requests.
Pros: Quick and easy to use to respond to clients.
Cons: Can't make your own changes based on what you actually want to propose to the client.
Pros: 24 hour customer support over the phone. The representatives are wonderful and helpful in every way.
Cons: User Experience - not intuitive web building software, takes some training and trial and error.
Overall: Once you've gotten over the initial learning curve, it becomes much easier to use from a UX perspective. Flex is helping, but still needs work. Reporting is amazing.
Pros: My company uses this program to house all of our attendees registration and websites for the programs and incentives we do.
Cons: The biggest issue I have with CVENT is that the passwords have to be updated so often that I often forget it and I can't use a previous one .
Pros: User experience, On Arrival, Cvent Community
Cons: A few times slow customer service response
Pros: Generally, Cvent is easy to use and has great customer support. As we are all trying to be data driven and move away from Excel, this is a phenomenal tool to start building a depository for attendees, budget, and other event metrics and registration the fuel successful events management.
Cons: Some of the features still seem to be hidden a few layers deep (e.g. 5-6 steps to turn off/on a specific feature). Pricing could also be prohibitive to smaller organizations who still want all the bells and whistle, but I'll reiterate that you have a great team for customer support to try to find a solution that works for you.
Overall: We're finding ways to drive our employees and customers to cloud based solutions - no more paper, Excel, etc. This is making it easier to report on all types of data and generally makes us look (and feel) more organized.
Pros: Cvent Supplier Network makes my job easier and also provides me leads and resources to be successful.
Cons: I can't think of anything I don't like . . . perhaps some of the templates.
Overall: I use this software from the supplier side and is efficient, effective and provides me with what I need to be successful. Their team is great.
I have been using Cvent for about 4 years and I have seen how it has evolved to cater to all types of events. With the introduction of Flex it has made it so much easier for planners to create their own event web pages and collect important data. There are also additional products you can purchase that can be integrated with Cvent which is great.
I think with Flex it has taken a long time to roll out. Its understandable, but we were introduced to Flex 2 years ago at Connect and still waiting for promised features such as the custom URL
We host many events throughout the country and it has provided us a tool to track and collect attendees who register, we can pull reports and sales can access reports on registrations easily and we are able to check attendees in with OnArrival and it goes straight to our Marketo system and can be pushed over to sales right away instead of manually uploading lists.
I like that CVENT is very up to date in market trends and is able to anticipate customer needs and introduce new features quite often. I also really like that CVENT has so many event solutions from the pre-event stage to the post event stage, including meeting requests, multiple options for site event design, integrations with CRM, and post-event reporting.
It is not completely intuitive when you first start out. It does take a lot of time to learn the system and all of it's features when you are starting out. There are a lot of training resources, though, which helps immensely- including after-hours tech line support. I would also mention the price- CVENT is fairly pricey. You really do need to make sure you'll use all of the features before spending this much.
CVENT gives us a place to store event RSVPs so it's not ad-hoc via email or other tools. It is beneficial to us to have one solution for event RSVPs, to keep a consistent brand look and feel. Further to that, CVENT is able to clone events, so once you get started, you can keep moving quickly.