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Cvent Reviews

User Rating

3.8/5 (Based on 64 Ratings)

Rating Distribution

  • Excellent

    62.5%
  • Very Good

    7.8%
  • Average

    1.6%
  • Poor

    1.6%
  • Terrible

    26.6%

User Sentiments

Event Management Capabilities, User-Friendly Interface, Extensive Integrations, Comprehensive Reporting

Mobile App Functionality, Inadequate Customer Support, Occasional Technical Issues, High Cost

Do You Use Cvent?

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Review Summary

Cvent is a user-friendly event management software praised for its seamless registration and check-in processes, customizable features, and robust reporting capabilities. Many reviewers find it easy to create event websites and mobile apps, and appreciate the extensive integrations with other business tools. However, some users mention occasional technical glitches and a learning curve for new users. Overall, Cvent is a reliable and feature-rich platform that simplifies event planning and management.

Pros

  • Comprehensive event management suite with endtoend solutions for various event types.
  • Robust registration and ticketing system with customizable options for seamless attendee management.
  • Advanced analytics and reporting capabilities to measure event success and ROI.

Cons

  • Steep learning curve for firsttime users due to the extensive features and functionalities.
  • Limited customization options for certain aspects of the platform, which may hinder branding efforts.
  • Occasional technical glitches and downtime reported by some users.

AI-Generated from the text of User Reviews

Reviews
DN

Daria Novikova

December 22, 2025 Source: Trustpilot.com
Great event platform
I work in Cvent daily, and it’s genuinely easy to use. The platform is intuitive, well-organised, and makes managing events way more efficient without a steep learning curve. What really stands out is their customer support anytime I have questions about features or need help troubleshooting, the support team is fast, knowledgeable, and actually helpful. Overall, Cvent is a reliable, user-friendly platform that does exactly what it’s supposed to do and does it well.
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jj

jon j

December 11, 2025 Source: Trustpilot.com
Cvent enables our successful events
We use Cvent event management for our user conference. It does everything we need for a successful event
- registrations - we have multiple attendee types, permissions, and pricing
- badge printing - the OnArrival badge printing ensures a high quality checkin process
- speakers - all of our speaker bios are seamless handled
- meetings - so many meetings, so many rooms, so not a problem
- sessions - capacities, visibility, waitlist, surveys,
- event app - available on as an app or HTML5 - it has everything an attendee needs.

Cvent event management is essential for anyone hosting events.

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A

Alex

December 9, 2025 Source: Trustpilot.com
Badge Printing and Lead Capture
Badge Printing and Lead Capture

- Our CVENT events were always treated with care and professional service. White glove treatment, and relevant training was always provided. When wanting to use a custom solution, we could have things tailored for our brand/corporate needs.

Highly recommended for event professionals and corporate event planners.
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N

Nina

December 3, 2025 Source: Trustpilot.com
Feature rich platform that allows you…
Feature rich platform that allows you to brand and customise your online event experience. Easy to use, great onboarding team and a slick experience for delegates. The ability to fully customise the event registration experience and then pulling that information through to the in-person app and the onsite registration experience means we can quickly understand what our customers are interested in, who registered and who ultimately attended so we can report quickly on success and areas for improvement.
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K

Katie

November 24, 2025 Source: Trustpilot.com
Cvent has made our event planning much…
Cvent has made our event planning much easier. It’s straightforward to use, lots all the information I need in one place, and saves me so much back-and-forth. The reporting is clean and having the app, registration platform, surveys etc all in one place is really helpful.
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C

Customer

November 21, 2025 Source: Trustpilot.com
Cvent has been a game-changer for me…
Cvent has been a game-changer for me working in events. It keeps everything organised, seamless, and stress-free. The automation, insights, and onsite tools save so much time and genuinely add value. If you want cleaner processes and better events, Cvent just makes it easy.
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AS

Andrea Skirvin

November 20, 2025 Source: Trustpilot.com
Cvent has significantly improved the…
Cvent has significantly improved the conference experience for attendees, exhibitors and staff. Their tools and services are continually evolving to offer the latest technology. From the speaker resource center to tracking data from conference registration, the full-service capabilities have streamlined the process from start to finish. Our attendees always share how impressed they were with the Attendee Hub and Conference Mobile App. The easy-to-use platforms encourage networking and participation before, during and after the event. While we encountered integration issues with our platform, the Cvent team has supported us in finding alternative routes to achieve our goals.
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DD

Dana Darley

November 19, 2025 Source: Trustpilot.com
Convenient Recap Tool
The attendee surveys are such a great way to get insight into what did or didn’t land with guests. They give us great insight into what changes to make for future events!
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DB

Damla Baker

November 18, 2025 Source: Trustpilot.com
love cvent
love cvent! can't do without it. and the support team is brilliant.
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MK

Marjorie Knust

November 5, 2025 Source: Trustpilot.com
Cvent is a truly exceptional event management platform
Cvent is a truly exceptional event management platform. It’s intuitive and easy to use, making the planning and delivery process seamless from start to finish. The platform continues to grow and improve every year, with regular enhancements that make event setup, attendee management, and reporting even more efficient.

What really sets Cvent apart is their genuine commitment to client success. Their customer service team is fantastic, supportive, responsive, and always willing to go the extra mile. It never feels like they’re simply in it for the money; they truly care about the success of your events and your overall experience.

Like any robust platform, Cvent does take a little time to set up initially, but the process is very well-guided. The onboarding support and step-by-step resources ensure you feel confident and supported throughout.

If you’re looking for a powerful, user-friendly event management solution backed by a team that truly values its clients, Cvent is an excellent choice.
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