Campaign Monitor Reviews

User Sentiments

Excellent Customer Support, Ease of Use, Great Email Templates, High Email Deliverability

Limited Customization Options, Limited Email Template Builder Functionality, Slow Loading Times, Confusing List Management Interface

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Review Summary

Campaign Monitor is a popular email marketing software praised for its user-friendly interface, comprehensive features, and excellent customer support. Reviewers appreciate its robust automation capabilities, customizable templates, and detailed analytics, making it suitable for businesses of all sizes. Many users highlight its intuitive drag-and-drop email builder, which simplifies campaign creation and allows for personalized content. However, some reviewers mention occasional technical issues and limited integration options as areas for improvement. Overall, Campaign Monitor is highly regarded for its ease of use, feature-rich platform, and effective email marketing solutions.

Pros

Userfriendly interface and draganddrop email builder for easy campaign creation.
Comprehensive reporting and analytics for tracking campaign performance.
Extensive email templates and integrations with popular ecommerce platforms.

Cons

Limited customization options for advanced users.
Occasional glitches and bugs reported by users.
Some users find the pricing plans to be expensive.

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Reviews

SIan

October 24, 2024 Source: Trustpilot.com

Wonderful and prompt customer service

Wonderful and prompt customer service, some of the best we've experienced as a company.

Some British companies like BT should take a leaf out of your book...

Really highly recommended. Thanks a million Campaign Monitor.

John Owen

October 17, 2024 Source: Trustpilot.com

There was a quick response and good…

There was a quick response and good follow up. I have been using CM since 2011 and never had a problem.

ΔΓ

Δημήτριος Γεωργακόπουλος

August 26, 2024 Source: Trustpilot.com

Profesional

Date of experience: August 26, 2024

Thomas H

August 12, 2024 Source: Trustpilot.com

Jacky's technical assistance was…

Jacky's technical assistance was prompt, well-detailed and has helped reinforce our status as Campaign monitor users. Thank you very much!

Miguel

August 7, 2024 Source: Trustpilot.com

My support agent was very nice

My support agent was very nice, very quick resolving my case. It is interactions like these that it is worth being a Campaign Monitor client.

Kevin Kidson

July 22, 2024 Source: Trustpilot.com

Lekker

Quick, responsive, accurate
Sorted me out with one question and got right to the issue.

Uttam Tajhya

July 11, 2024 Source: Trustpilot.com

Great support when needed

Campaign Monitor is a great email marketing platform. Our reach and open rate has improved immensely since using CM. It's easy to use and secure.

Lyndall

July 9, 2024 Source: Trustpilot.com

Campaign Monitor support is timely and…

Campaign Monitor support is timely and clear - exactly what support should be!

Michael Fox-Britton

April 19, 2024 Source: Trustpilot.com

Quick Response

As usual, the very quick response time Support (Vikki).

Overall, an excellent service.

Suzy

April 9, 2024 Source: Trustpilot.com

Competent, fast and friendly

Prompt responses and professional solutions delivered with friendliness and patience! Highly recommended.