Atera Reviews

I’ve had a great experience using Atera. The per-technician pricing with unlimited devices keeps costs predictable and avoids licence sprawl, which is a big win. Setup was quick, the interface is clean, and it’s easy to get value without heavy onboarding.

Atera covers the core IT needs well, including RMM, ticketing, patching, remote access, and automation in one platform. Windows support is strong and day-to-day management is straightforward. While reporting and macOS/Linux management aren’t as deep as specialist tools, it’s a reliable, cost-effective solution that does exactly what it promises.

I manage all our company's physical and virtual servers, PC laptops, desktops all from my MacBook Pro. Setup of the agent is a breeze. Once installed and deployed, I can keep the endpoints up to date, log in remotely to diagnose and repair, assist with training employees and maintaining user accounts. Scripting is something I am using more of. I have not used their AI tools, and they are available for an additional fee. Would like to see that included with standard license, rather than tiers of extra charge.

EZ connect is awesome

What makes my experience truly great every day is having Atera as my trusted coworker by my side each morning. In the fast-paced IT world, where client requests can be complex and constant, Atera has become more than just a tool — it’s a reliable partner that helps me stay organized, efficient, and responsive. Without it, I wouldn’t be able to serve all my clients with the speed and quality they expect. Atera empowers me to focus on solving problems, building relationships, and delivering real value, while it quietly takes care of the heavy lifting behind the scenes. It’s not just software; it’s an essential part of my daily workflow and success.

I was positively surprised from how well this solution addressed the team's need - basically reducing the repetitive tasks and allow the technicians work on the projects they favor. The onboarding process was smooth as most of the integrations and sections are very intuitive. In addition, the Atera team is super responsive and knowledgeable, so we know we're in good hands.

Great intuitive IT management platform that has everything our IT team needs to manage our multi-site business. The implementation was fast and the AI-backed features separate Atera from tools we previously used.

Atera has truly simplified my work as an IT administrator. It’s reliable, intuitive, and packed with features that make managing assets effortless. From remote monitoring to automation, everything is streamlined in one platform. If you’re looking for a tool that saves time and reduces complexity, Highly recommended for IT and Sys Admins who value efficiency and trustworthiness.

Found the problem and we fixed it.
3rd party software installer did not set an installed version setting, and the updater continuously flashed Update.

Since I started using Atera 3 years, it has made my job and my life so much easier. Thank you so much for your creative minds!! This is a fantastic product. I have used other remote softwares, but Atera beats them hands down!! Great Job!!! Many Thanks!!!

This program is easy to use and works great