Aloware

Phone System Software with No Per-Agent Fee

(143 Ratings) Write Review

What is Aloware and how does it work? Aloware is a phone system software that supports calls and texts. It is a no-hardware replacement for the user's PBX and has a customizable call manager that connects to their CRM & helpdesk. The tool offers progressive diallers and smart queues and callbacks for minimized customer on-hold time. Two-way business texting and IVR toolset with recording are available. The tool also features a live dashboard updated in real-time with data such as key performance indicators. There are workflows and actions can be set to be triggered on many events. Form capture is another feature facilitating lead intake/outreach automation and the Contact manager functions like a limited functionality CRM. Team management is available with the capability to handle unlimited users and agents. Users can also create view-only reports and have access to advanced routing based on simultaneous and sequential rules. Moreover, an open API creates many integration possibilities.

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Aloware Technical details

Support	24/7 (Live rep)	Customer Type	Medium Business Small Business
API		Location / Phone Number	Encino, CA - 91436 / +1 818-740-5020
Deployment	SaaS/Web/Cloud	Official Website	https://aloware.com/
Deployment	SaaS/Web/Cloud	Category	Contact Center Operations Software

Aloware Pricing

Pricing ModelFreemium , Subscription

Free

Features

Local Calls: $0.035 Cents per Minute
Toll-free Calls: $0.0525 Cents per Minute
SMS: $0.0175 per SMS
Unlimited Agents
Chat and Email Support

Business

$250 /Month

Features

Local Calls: $0.03 per Minute
Toll-free Calls: $0.045 per Minute
SMS: $0.015 per SMS
Unlimited Agents
Phone, Chat and Email Support

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Disclaimer: The pricing details were last updated on 28/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Aloware pricing.

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