Aloware Pricing, Reviews and Features (April 2024)

About Aloware

Aloware is a phone system software that supports calls and texts. It is a no-hardware replacement for the user's PBX and has a customizable call manager that connects to their CRM & helpdesk. The tool offers progressive diallers and smart queues and callbacks for minimized customer on-hold time. Two-way business texting and IVR toolset with recording are available. The tool also features a live dashboard updated in real-time with data such as key performance indicators. There are workflows and actions can be set to be triggered on many events. Form capture is another feature facilitating lead intake/outreach automation and the Contact manager functions like a limited functionality CRM. Team management is available with the capability to handle unlimited users and agents. Users can also create view-only reports and have access to advanced routing based on simultaneous and sequential rules. Moreover, an open API creates many integration possibilities.

Screenshots & Videos

Pricing

Free Trial Not Available
Starts at $250.00. Offers Free-forever plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

Medium Business
Small Business

API Support

Available

Modes of Support

24/7 (Live rep)

Aloware Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

Free Free

Features

Local Calls: $0.035 Cents per Minute
Toll-free Calls: $0.0525 Cents per Minute
SMS: $0.0175 per SMS
Unlimited Agents
Chat and Email Support

Business $250.00 $250.00 per month

Features

Local Calls: $0.03 per Minute
Toll-free Calls: $0.045 per Minute
SMS: $0.015 per SMS
Unlimited Agents
Phone, Chat and Email Support

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 28/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Aloware Pricing.

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Aloware Reviews

User Rating

4.3/5 (Based on 549 Ratings)

Ratings Distribution

Excellent
55.4%
Very Good
31.3%
Average
7.1%
Poor
3.8%
Terrible
2.4%

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Review Summary

Based on user reviews on G2 and Capterra, Aloware is generally well-received for its ease of use, customizable dashboards, and reporting capabilities. It is praised for being intuitive and user-friendly, with reviewers highlighting its simple setup process and straightforward interface. Additionally, Aloware's customer support is frequently commended for being responsive and helpful. However, some users have reported occasional bugs and glitches, and a few have expressed concerns about the cost-effectiveness of the software. Overall, Aloware is considered a solid option for businesses seeking a user-friendly and customizable field service management solution, although it may not be the most budget-friendly choice.

Pros

Easy to use and navigate: Simple interface makes it easy to find the information you need.
Comprehensive features: Robust feature set covers a wide range of business needs.
Excellent customer support: Responsive and knowledgeable support team is always available to help.

Cons

Lacks some advanced features: May not be suitable for businesses with complex requirements.
Occasional bugs and glitches: Some users have reported experiencing occasional bugs and glitches.
Limited integrations: Integration options may be limited compared to other similar products.

Aloware User Reviews

AI-Generated from the text of User Reviews