Home/Contact Center Operations Software/AlowareUpdated on: June 1, 2023


Phone System Software with No Per-Agent Fee
(143 Ratings) Write Review

What is Aloware and how does it work? Aloware is a phone system software that supports calls and texts. It is a no-hardware replacement for the user's PBX and has a customizable call manager that connects to their CRM & helpdesk. The tool offers progressive diallers and smart queues and callbacks for minimized customer on-hold time. Two-way business texting and IVR toolset with recording are available. The tool also features a live dashboard updated in real-time with data such as key performance indicators. There are workflows and actions can be set to be triggered on many events. Form capture is another feature facilitating lead intake/outreach automation and the Contact manager functions like a limited functionality CRM. Team management is available with the capability to handle unlimited users and agents. Users can also create view-only reports and have access to advanced routing based on simultaneous and sequential rules. Moreover, an open API creates many integration possibilities.

Aloware Technical details

Support 24/7 (Live rep) Customer Type Medium Business Small Business
API Location / Phone Number Encino, CA - 91436 / +1 818-740-5020
Deployment SaaS/Web/Cloud Official Website https://aloware.com/
Category Contact Center Operations Software

Aloware Pricing

Pricing ModelFreemium , Subscription
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Disclaimer: The pricing details were last updated on 28/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Aloware Reviews

OVERALL RATING 4.6 Based on 143 Rating(s)
Rating Distribution
  • 75.4 %
  • 17.5 %
  • 4.4 %
  • 0.9 %
  • 1.8 %
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Videos on Aloware

Contact Center Meets Bulk Messaging

Aloware Screenshots

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Aloware FAQs

Yes, Aloware provides API.

Aloware Integration

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