Aloware

About Aloware

Aloware is a phone system software that supports calls and texts. It is a no-hardware replacement for the user's PBX and has a customizable call manager that connects to their CRM & helpdesk. The tool offers progressive diallers and smart queues and callbacks for minimized customer on-hold time. Two-way business texting and IVR toolset with recording are available. The tool also features a live dashboard updated in real-time with data such as key performance indicators. There are workflows and actions can be set to be triggered on many events. Form capture is another feature facilitating lead intake/outreach automation and the Contact manager functions like a limited functionality CRM. Team management is available with the capability to handle unlimited users and agents. Users can also create view-only reports and have access to advanced routing based on simultaneous and sequential rules. Moreover, an open API creates many integration possibilities.

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Pricing

Free Trial Available
Starts at $30.0.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

Medium Business
Small Business

API Support

Available

Modes of Support

24/7 (Live rep)

Aloware Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

iPro + AI $30.00 $30.00 per user / month

$30 per User billed Quarterly

Unlimited inbound & outbound best for speed to lead

Features

Core calling & texting features
Native integrations: HubSpot, Pipedrive, Zoho
1000 AloAi Voice Analytics minutes
IVRs, call recording, live wallboard
Chrome extension, desktop and mobile apps
Bulk SMS/MMS broadcasting
Mandatory tags & dispositions
Voicemail drops & SMS templates
Zapier integrations: 100+
Lead API & Webhooks
Dial in CRM
Call & transcription sync to CRM
Clean, dedicated numbers
Local presence (Add-on)
AloAI Text Bot (Add-on)

uPro + AI $70.00 $70.00 per user / month

$60 per User billed Quarterly

Al-powered dialer. Maximize rep performance.

Features

Includes features of iPro plan, plus
HubSpot workflows integration
5000 AloAi Voice Analytics minutes
Power Dialer
AI call transcriptions
AI call summaries
AI sentiment analysis
HubSpot dynamic lists
Dedicated success manager
Call coaching, listen & barge
Call & text sequences
Full API access
Spam label removal (Add-on)
Local presence (Add-on)
AloAI Text Bot (Add-on)

xPro + AI $100.00 $100.00 per user / month

$85 per User billed Quarterly

Al-driven contact center. Best for enterprise.

Features

Includes features of uPro plan, plus
Salesforce integration
Unlimited AloAi Voice Analytics minutes
AI keyword detection & search
AI trending topics
AI call scoring
AI agent monitoring
White-glove onboarding
Guaranteed 99.99% SLA
Managed 10DLC compliance
Lowest SMS marketing rates
3x Agent training sessions (25 users min)
Spam label removal (Add-on)
AloAI Text Bot (Add-on)
CNAM Caller ID (Add on)

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 07/03/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Aloware Pricing

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Aloware Reviews

User Rating

4.3/5 (Based on 549 Ratings)

Rating Distribution

Excellent
55.4%
Very Good
31.3%
Average
7.1%
Poor
3.8%
Terrible
2.4%

User Sentiments

User-friendly Interface, Extensive Integrations, Comprehensive Call Tracking, Robust Texting Features

Mobile App Usability Issues, Occasional Software Glitches & Crashes, Inconsistent Call Routing, Limited Call Rotation Functionality

Do You Use Aloware?

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Review Summary

Based on user reviews on G2 and Capterra, Aloware is generally well-received for its ease of use, customizable dashboards, and reporting capabilities. It is praised for being intuitive and user-friendly, with reviewers highlighting its simple setup process and straightforward interface. Additionally, Aloware's customer support is frequently commended for being responsive and helpful. However, some users have reported occasional bugs and glitches, and a few have expressed concerns about the cost-effectiveness of the software. Overall, Aloware is considered a solid option for businesses seeking a user-friendly and customizable field service management solution, although it may not be the most budget-friendly choice.

Pros

Easy to use and navigate: Simple interface makes it easy to find the information you need.
Comprehensive features: Robust feature set covers a wide range of business needs.
Excellent customer support: Responsive and knowledgeable support team is always available to help.

Cons

Lacks some advanced features: May not be suitable for businesses with complex requirements.
Occasional bugs and glitches: Some users have reported experiencing occasional bugs and glitches.
Limited integrations: Integration options may be limited compared to other similar products.

Aloware Reviews

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