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Description | Freshservice is a complete and highly efficient project management software that facilitates crafting a professional-grade project right from the grassroots-level. Real-time project dashboard allows easy tracking, monitoring and assessing all the project phases as it progresses. The tracking indicator also keeps the team alert against the deadline. The software allows impressive collaboration, where team members can add comments on any given project. Better project status visibility is possible with Fresh Service. It comes equipped with many useful project management features. The software, besides IT project management, also can help in ITSM and IT asset management as well. Read more | Asana is an online team collaboration and workflow management tool. Organize your work in the best way possible to follow tasks through and be able to avoid obstacles to meet deadlines. Asana’s boards let you visualize your work, and arrange all your relevant emails and files into one place. Use Asana’s portfolios to monitor the status of all your projects and keep your strategic initiatives on track and easily report on progress. Its custom fields allow you to keep track of info important to the team and share the information with the right people. Commonly used projects can be turned into templates to ensure your team workflow moves more smoothly and faster. Asana’s web interface is efficient and responsive and it can be integrated to other collaboration tools like Slack. Asana is SOC 2 Type 1 certified and offers secure connections to its site using the TLS 1.1 protocol. It also hosts its data in various SSAE audited data centers via Amazon. Read more |
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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# 3 Most Worthy # 4 Highly Rated |
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Review Summary |
From the reviews, users appreciate Freshservice's user-friendly interface and its comprehensive features, which include incident management, asset management, and customer self-service. Freshservice is also praised for its strong customer support and the dedication of its team in accommodating user requests and addressing issues promptly. Additionally, it integrates easily with other applications, enhancing workflow efficiency. However, some users have expressed concerns about its occasional glitches and the need for improvement in reporting and analytics capabilities. Overall, Freshservice is a reliable and robust ITSM solution that caters to the needs of various businesses, making it a popular choice among users. |
Overall, users appreciate Asana's user-friendly interface, ease of use, and robust features for task management and project collaboration. It is praised for its customization options, allowing teams to tailor the platform to their specific needs. The mobile app is also well-received for its convenience and seamless integration with the desktop version. However, some users have expressed concerns about occasional bugs, limited reporting capabilities, and the need for improved customer support. Additionally, pricing plans may not be suitable for smaller teams or individual users. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Starter $19.00 $29.00 per user / month Growth $49.00 $59.00 per user / month Pro $95.00 $115.00 per user / month Enterprise $119.00 $145.00 per user / month |
Personal Free Starter $10.99 $13.49 per user / month Advanced $24.99 $30.49 per user / month Enterprise Custom Enterprise+ Custom |
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ManageEngine ServiceDesk Plus
4.4 Based on 522 Ratings Freshservice Vs ManageEngine ServiceDesk Plus
HelpDesk
4.5 Based on 64 Ratings |
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Company Details | Located in: San Mateo, California Founded in: 2011 | Located in: San Francisco, California Founded in: 2008 |
Contact Details |
+1 (866) 832-3090 https://www.freshworks.com/freshservice/ |
Not available https://asana.com/ |
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