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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CleverTap logo
Mobile Analytics Software

4.7 498 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Braze logo
Customer Advocacy Software

4.5 1,276 user ratings

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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

MoEngage logo
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Airship logo
Push Notification Software

4.1 55 user ratings

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Overview

Description CleverTap is the only integrated analytics and engagement platform built to solve retention. Create more meaningful relationships with customers whether you have just launched an app, or have millions of MAUs, to increase customer retention and lifetime value. With CleverTap, brands can remove the hassle and cost of integrating and maintaining multiple platforms to analyze, segment, and engage users across mobile and web. Read more Braze is a customer platform designed for today's mobile world. The customer-relationship-management platform help leading brands to create the insights of customers who transmit and process historical, current and predictive data in an interactive feedback loop. This means that relevant information about relevant messaging features can be processed immediately via mobile and web devices. It is a marketing analysis and application automation software for mobile applications that focus on campaign management, promoting your business. Compatible with Android, Windows, iOS, and Unity, the company is equipped with a team dedicated to Braze Academy, a resource for automating integration, deployment, and marketing. The product is a platform that allows brands to humanize their relationships with their customers through technology. This leads to better experiences and improves customer loyalty, life expectancy and return on investment. The CRM software provides easy-to-use tools for loading and retrieving data from the platform. Detailed information about the level of events available in the currents program is also beneficial for entering your analytics system. The platform has standard reports and can pull another custom to meet your needs. This shows that Braze is indeed customer oriented. The Customer Relationship Management software is designed for today's on-demand customers who are always connected. Replacing decades of old databases and poorly integrated internal and external tools with live client views, offering a grand customer path development, optimized campaign, and more. Its amazing features include prolific customers including Urban Outfitters and Shutterfly; compatibility with the SDK configuration; analysis and market strategy and Amazon Kindle. Read more MoEngage is an intelligent marketing solution designed to help you create, visualized and deploy omni-channel lifecycle campaigns. The idea is to proactively engage users no matter which channel you are using and to build a marketing workflow that can help you define the customer journey as they are shopping with you. MoEngage has an AI AI algorithm, which can provide personalized recommendations to your customers to help you increase engagement and, ultimately, boost revenue. This enables you to engage with users in the channel of their choice at exactly the right time. You can also send users dynamic push notifications, which can help drive sales conversions. These personalized push notifications help nudge users by reminding them of your product or service and bringing them back to your site or app. You can also create and deploy lifecycle email campaigns to help re-target and re engage users. Read more Airship is a pioneer in a push notification that helps brands to grow by providing them with user-level data, AI orchestration, engagement channels and services, which are essential for delivering push notification, emails, in-app messages and a lot more like mobile wallet passes, exactly at the right moment to the right person. This in return helps to build trust and boost engagement as well as driving action to grow the value of the brand. Harnessing the full capabilities of Airship’s own customer engagement platform helps the brands to acquire, retain and grow customer base across different platforms which is essential for executing advanced customer engagement strategies. With Airship’s deep technical expertise and best-in-class practices, it’s easier for brands to execute multi-channel campaigns and grow at a phenomenal rate. The proven methodologies of Airship help to discover, define, deliver and deploy managed solutions as well as campaigns and technical implementations across platforms. Improving a brand’s marketing performance is now easier than ever with Airship’s matured marketing models and industry benchmarks. With access to world-class technical support, the brands will acquire the strategic priorities more efficiently through insightful discovery, solution, road mapping, and ROI workshops. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Free-forever and Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    95%
  • Momentum
    64%
  • Popularity
    94%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    75%
  • Momentum
    63%
  • Popularity
    88%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    78%
  • Momentum
    66%
  • Popularity
    86%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    74%
  • Momentum
    67%
  • Popularity
    92%
SaaSworthy Awards
Not Available
Not Available
# 5 Fastest Growing # 8 Most Popular
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.7/5 498 user ratings
4.5/5 1,276 user ratings
3.8/5 64 user ratings
4.1/5 55 user ratings
Rating Distribution
  • Excellent

    73.9%
  • Very Good

    23.3%
  • Average

    2.2%
  • Poor

    0.2%
  • Terrible

    0.4%
  • Excellent

    56.3%
  • Very Good

    37.3%
  • Average

    5.7%
  • Poor

    0.3%
  • Terrible

    0.4%
  • Excellent

    26.6%
  • Very Good

    48.4%
  • Average

    3.1%
  • Poor

    21.9%
  • Terrible

    0%
  • Excellent

    40%
  • Very Good

    38.2%
  • Average

    14.5%
  • Poor

    1.8%
  • Terrible

    5.5%
User Sentiments

    User-Friendly Interface, Powerful Segmentation, Extensive Analytics Features, Excellent Customer Support

    High Pricing, Occasional System Errors, Slow Loading Times, Limited Customization Options

    User-friendly Interface, Extensive Automation Capabilities, Robust Segmentation Features, Extensive Integrations

    Reporting Functionalities need Improvement, Slow Loading Times/Performance Issues, Complex Initial Implementation, Limited Email Template Customisation

    Easy to Use Interface, Extensive Analytics & Reporting, Excellent Customer Support, Multi-Channel Marketing Capabilities

    Occasional Technical Issues & Bugs, Complex Integration Process, Limited Customization Options, Data Discrepancies in Reporting

    Not Available
Review Summary

Overall, CleverTap garners positive feedback from users who appreciate its user-friendly interface, comprehensive analytics capabilities, and effective segmentation and targeting features. Many reviewers mention that the platform's automation capabilities help streamline marketing campaigns and save time. Additionally, its ability to track user behavior and engagement metrics is highly valued. However, some users have expressed concerns regarding the complexity of the platform, particularly during the initial setup phase. Furthermore, its pricing model has been cited as a potential drawback for some users.

Overall, users praise the effectiveness of the platform in driving engagement, personalizing campaigns, and streamlining communication. They appreciate the automation capabilities, segmentation options, and analytics tools. However, some users mention areas for improvement, such as occasional technical glitches, a learning curve for new users, and limited flexibility in customization. Additionally, concerns are raised regarding the pricing structure and the need for improved customer support responsiveness.

Users praised the platform's user-friendly interface, ease of use, and comprehensive features. Reviewers found the segmentation and targeting capabilities particularly useful, while others lauded the ability to create personalized campaigns and track customer engagement. The platform's reporting and analytics capabilities were also well-received, with users appreciating the ability to measure campaign performance and gain insights into customer behavior. However, some users mentioned occasional bugs and glitches, and a few expressed concerns about the cost of the platform.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

CleverTap for Startups Others

CleverTap for Enterprises Custom

Braze Custom

MoEngage Inform Custom

Growth (Cross-Channel Marketing & Analytics) Custom

Enterprise (Cross-Channel Marketing & Analytics) Custom

MoEngage Personalize Custom

AXP Essentials Free

AXP Enterprise* Custom

 
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Screenshots & Videos

Screenshots screenshots
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Funnel Actionable
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Vendor information

Company Details Located in: Sunnyvale,US Located in: New York, NY Founded in: 2011 Located in: San Francisco, California Founded in: 2019 Located in: Portland, Oregon Founded in: 2009
Contact Details

+1 415-513-5756

https://clevertap.com/

Not available

https://www.braze.com/

Not available

https://www.moengage.com/

Not available

https://www.airship.com/

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