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About Braze

Braze is a customer platform designed for today's mobile world. The customer-relationship-management platform help leading brands to create the insights of customers who transmit and process historical, current and predictive data in an interactive feedback loop. This means that relevant information about relevant messaging features can be processed immediately via mobile and web devices. It is a marketing analysis and application automation software for mobile applications that focus on campaign management, promoting your business. Compatible with Android, Windows, iOS, and Unity, the company is equipped with a team dedicated to Braze Academy, a resource for automating integration, deployment, and marketing. The product is a platform that allows brands to humanize their relationships with their customers through technology. This leads to better experiences and improves customer loyalty, life expectancy and return on investment. The CRM software provides easy-to-use tools for loading and retrieving data from the platform. Detailed information about the level of events available in the currents program is also beneficial for entering your analytics system. The platform has standard reports and can pull another custom to meet your needs. This shows that Braze is indeed customer oriented. The Customer Relationship Management software is designed for today's on-demand customers who are always connected. Replacing decades of old databases and poorly integrated internal and external tools with live client views, offering a grand customer path development, optimized campaign, and more. Its amazing features include prolific customers including Urban Outfitters and Shutterfly; compatibility with the SDK configuration; analysis and market strategy and Amazon Kindle.

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Screenshots & Videos

Braze screenshot
Braze screenshot
Braze screenshot
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Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Business Hours, Online
Braze Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 16/06/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Braze Pricing.

Braze Alternatives

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Braze Reviews

User Rating

4.5/5 (Based on 1,273 Ratings)

Rating Distribution

  • Excellent

    56.3%
  • Very Good

    37.3%
  • Average

    5.7%
  • Poor

    0.2%
  • Terrible

    0.4%

User Sentiments

User-friendly Interface, Extensive Automation Capabilities, Robust Segmentation Features, Extensive Integrations

Reporting Functionalities need Improvement, Slow Loading Times/Performance Issues, Complex Initial Implementation, Limited Email Template Customisation

Do You Use Braze?

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Review Summary

Overall, users praise the effectiveness of the platform in driving engagement, personalizing campaigns, and streamlining communication. They appreciate the automation capabilities, segmentation options, and analytics tools. However, some users mention areas for improvement, such as occasional technical glitches, a learning curve for new users, and limited flexibility in customization. Additionally, concerns are raised regarding the pricing structure and the need for improved customer support responsiveness.

Pros

  • Powerful segmentation and targeting capabilities enable personalized customer engagement.
  • Robust analytics and reporting provide insights into customer behavior and campaign performance.
  • Easytouse draganddrop interface simplifies campaign creation and management.
  • Integrates seamlessly with various marketing and customer relationship management (CRM) systems.

Cons

  • Limited data visualization features: May not provide robust data analysis and insights.
  • Subpar user interface: The platform's user interface may require a learning curve.

Braze Reviews

AI-Generated from the text of User Reviews

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Braze FAQs

Does Braze provide API?

Yes, Braze provides API.

Braze Contact

Vendor Details

New York, NY Founded : 2011

Contact Details

Not available

https://www.braze.com/

Social Media Handles

Customers

Pizza Hut
intuit
Gympass
Canva
Grubhub

Disclaimer

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